The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
Contessa51's picture

Winter Ice/Snow

Feedback Praise for The Courtyards

Hi I just want to say really appreciate the snow/ice clean up the past two weeks. I was impressed when I had to go out to get food. I also appreciate the clean up of the side walk and outside my door. Thanks again Courtyards weather team.

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Hi Ms. Scruggs,
Thank you SO MUCH for taking the time to rate us! I printed your comment and posted it in the maintenance office for the techs to see. They have certainly worked hard and long hours to keep up with the snow and ice. A highfive from a resident acknowledging this means a lot!
Have a wonderful weekend!
Andrea Mack 
Community Manager


rae.gross's picture

Join us for a Breakfast Bar!!!

Announcement for Multiple Communities

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jaelave's picture
jaelave

Hope to be there.


andrea.mack@mckinley.com's picture

Thursday 1/31/19: Interrupted Heat

Announcement for Multiple Communities

Good Morning Courtyards and Springs Residents,

The cold temperature is outrageous! It is currently -36 below zero outside! BRRRRRRRR!

You may experience interrupted heat throughout the day. The weather is so bitter cold that it is freezing the boiler exhausts; subsequently causing the boilers to shut down. We have a WONDERFUL Maintenance Team that have been literally running from boiler to boiler throughout last night and this morning to chip off the ice on the exhausts to keep the heat running.

We have a total of 36 boilers and rest assured every single...



andrea.mack@mckinley.com's picture

Rent Payment System has CHANGED!

Announcement for Multiple Communities

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andrea.mack@mckinley.com's picture

Laundry Room: Maintenance Emergency- Temporarily Closed Wed 1/30/19 3:45pm

Announcement for The Courtyards

Dear Valued Courtyards Residents:
Unfortunately the severe temperatures caused a water line in the laundry room to break. Our fantastic Maintenance Techs are actively working to replace the line as quickly as possible! We estimate the laundry room will reopen at approximately 5:00pm this evening.

We appreciate your patience during this emergency repair. I apologize for any inconvenience this may cause. But rest assured, our team is working as...



andrea.mack@mckinley.com's picture

FREEZING TEMPS= Broken pipes and loss of heat and water

Announcement for Multiple Communities

Good Afternoon Residents,

The coming days will bring another round of below freezing temperatures. In fact we won’t see day time highs above 0 until Friday afternoon. This is just a friendly reminder, as we will need your help again to avoid major issues that can come with cold temperatures.

When the temperature takes a nose-dive to 10 degrees above zero, or colder, you can help prevent frozen water pipes and breakage of water lines by doing the following:

Open all water faucets in your apartment to a steady stream of 1/8 inch or less, but not a drip . This helps to...

ANDERSON.JAMILAH's picture
ANDERSON.JAMILAH

Heat! Heat! Heat!
Yesterday an email was sent with instructions on how to maintain a warm home and prevention on how to keep pipes from bursting. The irony is my apartment HAS be maintenanced an when I return home from work (yesterday a day before the BIG CHILL) it was chilly in my apartment ! I felt the heat vents an they haven’t been on ( including that evening)!!!
Today it is colder and no heat!!!!!! It was said tentns should maintain an apartment at least at 60 degrees *correct!!! MY ISSUE is that I can’t regulate my heat in my home , so how can I maintain 60 degree average when I haven’t had proper heat since the day before ...... I pay rent to have that resource provide and it is not!!!!!!! I gotten all kind of excuses from the front office about the heat takes time blah, blah, blah ...... but I have yet to wake up to a decent temperature unit!!!
I ve been patient and now I m st my wits end with this heat issue! What provision or commadations are you going to provide for cold homes?!!

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good Morning Jamilah,

Unfortuantely with these weather breaking temps, the boilers are working to the best of their abilities. This isn't isolated to just The Courtyards; the County is under a major freeze due to the record breaking fridged temperatures. 

Our Maintenance Team has been checking every boiler around the clock to make sure all are functioning. When a resident reports a "no heat" work order, one of our technicians will arrive and check the temperature in the center of every room and also the temperature of the heat run pipes to ensure the tempertures are adequate. All temperature readings are recorded on the work order. 

I pulled your recent work order and see that the temperatures ranged from 77F to 83F. This is considered sufficient heat. The boiler will not kick out higher temperatures than this during the freeze out we are experiencing.

When you posted this yesterday, we dispatched a tech again but a minor was home so we were not able to enter. Our maintenancfe coordinator did attempt to reach you to arrange a time when we could come back when either the minor was not home alone or when an adult was present. 

I have been listening to the maintenance radio all morning and techs have been at the boiler that services your home multiple times this morning. Please contact the maintenance office for all maintenance concerns or if you would like a tech to come to your home for either heat concerns or any maintenance needs.

The weather should break tomorrow! Stay warm!

Regards,

Andrea Mack

Community Manager

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

*frigid

jaelave's picture
jaelave

The temps the techs are taking are of the pipes running along the wall that does not translate to room temps, it is the wall temps and air temperatures that are very low in my apartment it was 60 degrees in my upstairs last night so cold I slept in my clothes.


andrea.mack@mckinley.com's picture

STATE OF EMERGENCY SEVERE WIND CHILL IN EFFECT: TONIGHT thru THURSDAY EVENING

Announcement for Multiple Communities

TONIGHT (1/29/19) THROUGH THURSDAY (1/31/19): The coldest air in 25 years; potentially record breaking with a low of -40 degrees below zero!!

The coldest day in recorded Detroit weather history was 1/29/1994 with a low of -20 degrees. We will approach and likely surpass that number tomorrow!

DANGERS : Frostbite will occur on exposed skin in as little as 10 minutes. Hypothermia and death are possible if precautions are not taken....



andrea.mack@mckinley.com's picture

Leasing Office closing at 2:00pm Monday 1/28/19

Announcement for Multiple Communities

Dear Valued Courtyards & Springs Residents:

Due to the impending snow storm the office will be closing at 2:00PM today. If you experience a maintenance emergency, please call 734-942-7451 and follow the prompts to be connected to a member of our emergency maintenance team.

Our Maintenance Team will begin snow removal beginning at 5:00am on Tuesday 1/29/10 or if there is a significant break in the weather. Our initial focus will be to clear openings at the main entrances, throughout parking lots and sidewalks to enable those who must travel, safe ingress and egress....



Shevette Patton's picture

Littering

Feedback Problem for The Courtyards

I don't not want to be fine for refusing to pick up items left outside my unit by maintenance. It's look like a part to the inside of a toilet.???? CY bld1 321...

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Hi Ms. Patton,

We truely appreciate you reporting this! I am a bit late to respond, but did confirm the day you posted this that maintenance did remove the items outside the home. Thank you for helping us do our best to ensure the community is clean.

 

Stay warm!

Regards,

Andrea Mack 

Community Manager


rae.gross's picture

Join us TODAY for a Game of Bingo!

Event for Multiple Communities

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