Silver Lake Hills

Silver Lake Hills Apartments & Town Houses
3200 Foley Glen Drive
Fenton, Michigan, 48430


  • Phone: 810-714-5555
  • Email:
    silverlakehills@mckinley.com
  • Office Hours:
    Mon 1:00pm - 6:00pm
    Tue 1:00pm - 6:00pm
    Wed 1:00pm - 6:00pm
    Thu 1:00pm - 6:00pm
    Fri 1:00pm - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
MB313's picture

Issue With Online Payment

Feedback Problem for Silver Lake Hills

We are currently experiencing an error when attempting to pay rent through the online portal. Any idea when this issue will be resolved?

CassieSprague's picture
CassieSprague McKinley Employee

Hi Matthew, Thank you for reaching out via my.mckinley! I have contacted our IT department to get this issue resolved for you. I am very sorry for the inconvenience and I will contact you as soon as I have an update. If there is anything else that you need, please reach out to me anytime! Thanks! Sincerely, Cassie Sprague, Assistant Community Manager, (810) 714-5555, cassie.sprague@mckinley.com


koren44's picture

Amazing customer service!

Feedback Praise for Silver Lake Hills

Laurie is absolutely amazing! She follows through on everything she says and she is so pleasant to work with. There need to be more people like her in the customer service profession! Thank you Laurie for always being so helpful!!!

Linda.Wells's picture
Linda.Wells McKinley Employee

Hi Koren, thanks so much for the wonderful feedback, which I've already shared with Laurie. I can't telll you how much it means to us to know that you're being well taken care of and are happy with our services.  As always, please don't hesitate to reach out if you need anything.  We're always happy to help. Best wishes to you and yours for a happy and healthy holiday season!  Linda Wells, Community Manager


Linda.Wells's picture

Building #3800 Water Shut Down

Announcement for Silver Lake Hills

Please be advised that water service to Building #3800 must be shut down to complete an emergency repair. We will work diligently to complete the required repair and restore service to the building as quickly as possible. As always, we appreciate your cooperation and understanding. Thank you.

Silver Lake Hills Management Team



CassieSprague's picture

Holiday Hours

Announcement for Silver Lake Hills

...



Kendallanderson0698's picture

Christmas trees

Feedback Question for Silver Lake Hills

Just curious if we are able to have real Christmas trees in our apartments, or only fake Christmas trees.

CassieSprague's picture
CassieSprague McKinley Employee

Hi Kendall, Thank you for reaching out on my.mckinley! I just called and left you a message. Please give me a call back or email me at cassie.sprague@mckinley.com when you get a chance. I look forward to hearing from you. I hope you have a great weekend! Sincerely, Cassie Sprague, Assistant Community Manager (810) 714-5555


Sablelobo's picture

Good Morning!!!! To All, need to see the light

Feedback Praise for Silver Lake Hills

Couple of low priority things, My Stairway light is out in front of my door, I do want to see the light lol Second, How do I get rid of a couch, is their a process for Garbage here? Or on my own their? Thanks Scott

Linda.Wells's picture
Linda.Wells McKinley Employee

Hi Scott, it's always nice to hear from you!  We'll be happy to take care of the burnt out bulb by your apartment and will enter a work order for maintenance to address it promptly today.  Additionally, Laurie will be reaching out shortly to provide you with some information on local agencies who will pick up used furniture to try and assist you in removing it from your home.  I hope you and your daughter are doing well and as always, we ask that you feel free to call if you need anything.  Have a great day!  Linda Wells, Community Manager


dave5219's picture

Lease agreement

Feedback Question for Silver Lake Hills

Looking for my lease to sign

Linda.Wells's picture
Linda.Wells McKinley Employee

Hi David, thanks for reaching out.  I followed up with Laurie, who indicated she sent your lease renewal via DocuSign yesterday but based on your question, I'm concerned you didn't receive it.  If you haven't already heard from Laurie yet this morning, please know that she'll be calling in follow up and plans to not only re-send your renewal via DocuSign but will also be door tagging a hard copy to your apartment home.  Thank you for electing to continue to reside with us!  We appreciate you and value your residency.  As always, please feel free to call if you have any questions or if we can be of any further assistance.  Have a great day!  Linda Wells, Community Manager


CassieSprague's picture

Office Closing at 3pm- Happy Halloween!

Announcement for Silver Lake Hills

Good Afternoon Silver Lake Hills Residents,

We wanted to let you know that the leasing office will be closing early today at 3:00 pm. Regular business hours will resume on Thursday, November 1st, from 1:00 pm to 6:00 pm.

Please follow normal procedures if you are experiencing any emergency maintenance issues by calling 810-714-5555.

We hope you have a wonderful Halloween!

Silver Lake Hills Management Team

...



Linda.Wells's picture

NEW OFFICE HOURS

Announcement for Silver Lake Hills

New Office Hours

Effective Wednesday, October 24, 2018, the office will be open Monday through Friday from 1:00 p.m. to 6:00 p.m. The phone lines will continue to be answered as normal. In the event we are unable to answer at the time of your call, please leave a message and your call will be returned promptly. If you have a maintenance request, please feel free to leave a message with your name, apartment # and a description of the work requested for completion. In the event you are calling after hours and have a maintenance emergency, please follow the prompts to reach the on-...



CassieSprague's picture

Office Closing Early Today 10/19

Announcement for Silver Lake Hills

Good Morning Silver Lake Hills Residents,

We wanted to let you know that the leasing office will be closing early today at 2:00 pm. Regular business hours will resume on Monday, October 22nd, 2018 from 9:00 am to 6:00 pm.

Please follow normal procedures if you are experiencing any emergency maintenance issues by calling 810-714-5555.

We hope you have a wonderful weekend!

Silver Lake Hills Management Team