Traver Ridge

Traver Ridge Apartments
2395 Leslie Circle
Ann Arbor, Michigan, 48105


  • Phone: 734-761-3325
  • Email:
    traverridge@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
william.wilson's picture

Laundry Room Updates

Announcement for Traver Ridge

Good Morning Residents,

I'm sure you've noticed the new washers and dryers being installed in your buildings. Since these are outfitted with the PayRange app and coin slots, they will no longer accept your laundry card. PayRange will provide a more user-friendly interface than the card. However, I'm sure many of you have money left on the laundry cards and would like a refund.

We have refund packets at the office! Please stop by, say hi, and grab a packet if you would like a refund for the remaining funds on your laundry card.

We also have pre-addressed envelopes...


lhaochen's picture
lhaochen

Has the PayRange been installed? I only see coin slot on the washing machine.

william.wilson's picture
william.wilson McKinley Employee

Good Evening Haocheng,

We are expecting the PayRange update early this coming week.  Thank you!

chenyifu's picture
chenyifu

It turns out to be "No PayRange enabled machines found in Bluetooth range" and there is no QR code on the panel. How can we use PayRange with our phones? No one wants to go to the bank to get many coins every time before using the washers.


william.wilson's picture

Laundry Room Updates

Announcement for Traver Ridge

Good Afternoon Residents,

I hope the weekend is treating you well. We wanted to provide you with some important updates for this coming week. Each building will be receiving new washers and dryers from our service provider WASH. Starting on Monday WASH will be removing old machines and hooking up new ones. There will be some down time in each building while these machines are swapped, but this will be during normal business hours.

The new washers will accept coins, but they will also be outfitted with the PayRange application. This app will make for a more user friendly...


keer's picture
keer

What will happen to our laundry cards that no longer work with the machines? Will we get refunds for the remaining balance on the cards?


william.wilson's picture

Community Reminders

Announcement for Traver Ridge

Good Afternoon Residents,

We hope you are getting ready for the weekend! We wanted to reach out and share a few updates. Recently there was a bike stolen from the community. We wanted to take this time and remind everyone to lock their car doors in the evenings, make sure valuables are not left out, and always lock your bike if it's outside. We've included a picture of the bike below. If any sees it please let us know at the office. We appreicate your help in advance.

...



william.wilson's picture

Smoking Reminder

Announcement for Traver Ridge

Good Evening Residents,

I hope you all had a nice weekend. This is a friendly reminder that both Traver Ridge and Heights are smoke free communities. This includes in the home, and on the grounds of the community. Smoking in the community is disruptive to your neighbors, and a lease violation. If you have any questions or concerns about this please reach out. We appreciate your attention to this matter.

Thank you!

Bill Wilson

Community Manager

734.761.3325



Fengli Zhang's picture

We have paid double rent

Feedback Problem for Traver Ridge

my husband paid the rent first, but I also paid the rent at the same time, so the bank deducted two month's rent. May I tack one month's money back...

sara.wardell's picture
sara.wardell McKinley Employee

Hi Fengli,

Thank you for reaching out regarding this issue. I am trying to reach you by phone in order to help resolve the payment. Please give me a call in the office at 734-761-3325. Thank you!

Sara Thompson

sara.wardell@mckinley.com


sara.wardell's picture

Water Shut Off Notice

Announcement for Traver Ridge

Good Afternoon,

I hope you are all doing well. We wanted to let you know that the water is being shut off in building 2415 momentarily for a quick plumbing repair and will be restored as soon as possible.

We apologize for the inconvenience and appreciate your understanding. If you have any questions please feel free to contact the office. Enjoy the rest of your day!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com



sara.wardell's picture

August Renewal Residents - Additional Rent Payment Information

Announcement for Traver Ridge

Good Morning Residents!

This is a special note for those of you that have renewed your lease with us and your renewal date starts in August. First of all, thank you so much for your continued residency at Traver Ridge! We appreciate you all and are ecstatic about having you stay with us!

I wanted to bring to your attention that the entirety of the rent for August is due today and will be late on the 3rd. On the portal, it reflects the prorated rent at the old rate and then shows you the prorated remaining rent on the renewal date. This has caused some confusion on when the...



sara.wardell's picture

August Rent Reminder!

Announcement for Traver Ridge

Good Thursday Morning Traver Ridge!

I hope all of you are wrapping up a great week and preparing for the beautiful weather this weekend! Just a quick reminder - today is august 1st, rent is due, and will be late on the 3rd. The office will be open today from 10 AM - 6 PM if you need to drop by to make a payment or have any questions about your account.

Don't forget that you can also use the cash pay feature - the closest location to our community will be Kroger. If you have any questions about how to use this method of payment, please feel free to reach out!

If you...



stevensipes's picture

Smoke free property

Feedback Question for Traver Ridge

Isn’t Traver Ridge a smoke free property? If so are new residents aware of this. As of late I have seen more new renters smoking outside. I was greeted by a young lady around noon today, leaning against her car and smoking. I really don’t enjoy breathing in second hand smoke.

william.wilson's picture
william.wilson McKinley Employee

Good Evening Steven,

I hope all is well and thank you for the note.  You are correct the community is 100% smoke free.  I will post a reminder on My.Mckinley for our new residents.  If you are still seeing issues please feel free to reach me at bill.wilson@mckinley.com.

 

Thank you!

Bill Wilson

Community Manager

734.761.3325


forevermp5's picture

Utility bill scheduled after Move out date

Feedback Question for Traver Ridge

Hello there, I have a Utility bill that is scheduled after my move out date, in the month of August. I am not sure if this is correct. Liyang

william.wilson's picture
william.wilson McKinley Employee

Hi Liyang,

 

The NWP utilities bill in arrears so when you move out your final bill account for usage until 7.28.19 only.
Thank you,

Bill Wilson