I realize the office hours this weekend have been limited, but Traver Crossing's handling of the AC issue due to the power outage is absolutely horrible. Not only that, there was a single maintenance person on call for nearly 12 hours yesterday (first contact at 10am and last contact at 10pm) and he was unable to get the issue resolved. This is extremely disappointing as he mentioned that many apartments in the 1000's buildings are without AC - and this is especially horrible because many members of our community have children and pets! Our apartment hit 84F this morning with 65%...
Jul 20 - Posted by christine.rinaman McKinley Employee
Dear Residents in Buildings 1021-1081,
Last night, some of you may have experienced either power interruption, or complete power outage, due to the severe storms that came through the area. According to the DTE Power Outage Map, power is due to be fully restored around 7:30 pm. Please note, this is just an estimated time, and can change throughout the day.
To report a power outage, please contact DTE at 1 (800) 477-4747 or download the DTE App or visit the DTE website at: www.dteenergy.com .
Jul 17 - Posted by christine.rinaman McKinley Employee
Currently, the Traver Crossing Leasing Office phones are down. We have internet access and are able to receive emails. If you need to reach out to us for any reason, please contact us at the following email:
Jul 12 - Posted by christine.rinaman McKinley Employee
Thank you again for your cooperation during the balcony inspections today. Pleae remember, these inspections only affects buidlings 1021-1081.
We wanted to update you on what was completed and how the Engineers plan to continue inpsetions on Monday and Tuesday:
1031 was completed in its entirety. 1021-1029 first-floor apartments were all completed as of today, which they did not need to enter your home. Monday: 1069-1081 all first-floor apartments, without entering the apartment home. Monday and Tuesday all 2 nd floor apartments, after the...
Maintenance is incredibly fast here at Traver Crossing! I have had several issues with A/C and my sink and every time I have made a request they have come the same day to fix it. They are also excellent at communicating with me and were back the same day I mentioned that the problem was not yet solved. I thought it would take weeks to sort out, but both problems were fixed within days! Great job!
While I appreciate that the balcony needs to be inspected and repaired if needed, I urge McKinley to be considerate in asking residents to repeatedly clear all items off the balcony. I was particularly disappointed the way this was handled last time around. We had spent a lot of time taping mats to the balcony floor only to have it completely ripped apart during the inspection. Also, the balcony was covered in dust and debris after the work was complete. We have redone the whole process now and it would be an enormous waste of energy, time and money on our part to remove all of this. So...
Jul 8 - Posted by christine.rinaman McKinley Employee
July 8th, 2019
Dear Traver Crossing Residents,
The City of Ann Arbor has requested that we complete a full Structural Engineering inspection of all building balconies from 1021 - 1031 and 1067 - 1081. In order to complete this, Rencor, our contractor, will begin to remove soffits above the first floor balconies on Wednesday July 10 - Friday July 12th.
Rencor, McKinley’s Regional Facility Director and two Engineers will be to your home sometime between Friday, July 12th and Monday July 15th – Tuesday July 16th, between 9 am -5 pm to conduct the inspections of your...
Jul 5 - Posted by christine.rinaman McKinley Employee
Staring on Tuesday, July 9th, we will have a contractor on site to power wash and clean all the entry door windows to all the buildings, including the back entires as well. They will be cleaning both inside and out. This work should last until Friday, July 12th, pending any weather delays.
Please be careful and mindful of these workers, as you enter and exit the buildings during this time. They will also be careful and mindful of our residents entering and exiting.
If you have any questions or concerns, please do not hesitate to contact us...