Traver Crossing

Traver Crossing Apartments
1984 Traver Rd.
Ann Arbor, Michigan, 48105


  • Phone: 734-794-3980
  • Email:
    travercrossing@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
rumsey's picture

No AC in 1000's this weekend

Feedback Problem for Traver Crossing

I realize the office hours this weekend have been limited, but Traver Crossing's handling of the AC issue due to the power outage is absolutely horrible. Not only that, there was a single maintenance person on call for nearly 12 hours yesterday (first contact at 10am and last contact at 10pm) and he was unable to get the issue resolved. This is extremely disappointing as he mentioned that many apartments in the 1000's buildings are without AC - and this is especially horrible because many members of our community have children and pets! Our apartment hit 84F this morning with 65%...

christine.rinaman's picture
christine.rinaman McKinley Employee

Hello Mr. Rumsey and all residents,

We understand that that the air conditioning has been an ongoing problem since yesterday, in all four buildings due to the power outage.  Our 1021 and 1031 buildings were damaged due to the power outage and a contractor was called out yesterday evening, when we found out that re-setting would not work.  Unfortunately, due the later storms last night, they were delayed coming out until this morning.  Our contractor is there now, checking all four buildings.  We were able to reset the other two buildings, yesterday, however, due to length of time down, air can get into the lines, and may cause your particular registers not to work properly.

We did have two maintenance techs on site yesterday, due to the amount of calls coming in.  They were doing their best to keep all residents up to date and returning calls to each resident, if they could. Personally, I was just updated on the contractor status this morning.

I know this very frustrating for our residents, and we understand the concerns, and we have been doing our best to address each individual issue since Friday evening. 

Again, our contractor is there now. Currently two buildings are back up and running, 1031 through 1021.  He is now moving on the next two buildings.

Please contact the emergency line if your registers are working, yet no cold is coming though.  This could be caused by air bubbles in the lines.

 Thank you all for your patience during this time.

Christine Rinaman

Community Manager


christine.rinaman's picture

Power Outage - Due to be Restored by 7:30 PM

Announcement for Traver Crossing

Dear Residents in Buildings 1021-1081,

Last night, some of you may have experienced either power interruption, or complete power outage, due to the severe storms that came through the area. According to the DTE Power Outage Map, power is due to be fully restored around 7:30 pm. Please note, this is just an estimated time, and can change throughout the day.

To report a power outage, please contact DTE at 1 (800) 477-4747 or download the DTE App or visit the DTE website at: www.dteenergy.com .

If your building power is restored...


karthiekn_umich2's picture
karthiekn_umich2

Hi please restore the ac as soon as possible. It is quite unbearably hot in here


jordan.shepherd's picture

*WATER SHUT OFF FOR 1081-1075*

Announcement for Traver Crossing

Good afternoon, Traver Crossing Residents:

Due to a minor maintenance issue, we are having to shut the water off for building 1081, 1079, 1077, and 1075. We apologize for the inconvenience, but appreciate your understanding and patience!

The water should be back on within 30 minutes — thank you again and enjoy your day!

Jordan Shepherd
Traver Crossing Community
E: jordan.shepherd@mckinley.com
P: (734) 794-3980


jordan.shepherd's picture
jordan.shepherd McKinley Employee

The water has been restored, thank you all!


christine.rinaman's picture

Traver Crossing Office Phones Currently Down

Announcement for Traver Crossing

Dear Residents,

Currently, the Traver Crossing Leasing Office phones are down. We have internet access and are able to receive emails. If you need to reach out to us for any reason, please contact us at the following email:

travercrossing@mckinley.com

christine.rinaman@mickinley.com

Thank you,

Christine Rinaman

Community Manager


christine.rinaman's picture
christine.rinaman McKinley Employee

Traver Crossing phones are back up and running

 

Have a great evening!

 

Christine Rinaman

Community Manager

734-794-3980


christine.rinaman's picture

BALCONY INSPECTIONS - UPDATE

Announcement for Traver Crossing

Dear Residents,

Thank you again for your cooperation during the balcony inspections today. Pleae remember, these inspections only affects buidlings 1021-1081.

We wanted to update you on what was completed and how the Engineers plan to continue inpsetions on Monday and Tuesday:

1031 was completed in its entirety. 1021-1029 first-floor apartments were all completed as of today, which they did not need to enter your home. Monday: 1069-1081 all first-floor apartments, without entering the apartment home. Monday and Tuesday all 2 nd floor apartments, after the...

jgussin's picture
jgussin

Thanks for the update!!


cahoward's picture

A/C maintenance

Feedback Praise for Traver Crossing

Maintenance is incredibly fast here at Traver Crossing! I have had several issues with A/C and my sink and every time I have made a request they have come the same day to fix it. They are also excellent at communicating with me and were back the same day I mentioned that the problem was not yet solved. I thought it would take weeks to sort out, but both problems were fixed within days! Great job!

christine.rinaman's picture
christine.rinaman McKinley Employee

Hello Christina,

Thank you for taking the time to provide feedback. I am thrilled to hear you are enjoying your living experience here at Traver Crossing! Our Office and Maintenance teams work very hard every day providing exceptional Resident care- We love our Residents! Please let us know if there is anything in the future we can assist you with.

Sincerely, 

Christine Rinaman

Community Manager

 


karthiekn_umich2's picture

Balcony Inspection and Repairs 2.0 - McKinley Responsibility

Feedback Problem for Traver Crossing

While I appreciate that the balcony needs to be inspected and repaired if needed, I urge McKinley to be considerate in asking residents to repeatedly clear all items off the balcony. I was particularly disappointed the way this was handled last time around. We had spent a lot of time taping mats to the balcony floor only to have it completely ripped apart during the inspection. Also, the balcony was covered in dust and debris after the work was complete. We have redone the whole process now and it would be an enormous waste of energy, time and money on our part to remove all of this. So...

christine.rinaman's picture
christine.rinaman McKinley Employee

Hello Karthiek, 

 

Thank you for you feedback!  For the inspections they are completing now, they are only removing the soffit, from the ceiling of the first-floor balconies, so a structural engineer can inspect the upper concrete balconies. Unfortunately, if the engineers find that work needs to be completed, we will have to move forward with additional work.  Our first concern is always for the safety of our residents.  We thank you for your cooperation during these inspections, and we will notify of you any additional work is needed.  If there are every any questions on the repairs, please, do not hesitate to reach out. 

 

Thank you,

Christine Rinaman

Community Manager

734-794-3980


christine.rinaman's picture

Balcony Inspections

Announcement for Traver Crossing

July 8th, 2019

Dear Traver Crossing Residents,

The City of Ann Arbor has requested that we complete a full Structural Engineering inspection of all building balconies from 1021 - 1031 and 1067 - 1081. In order to complete this, Rencor, our contractor, will begin to remove soffits above the first floor balconies on Wednesday July 10 - Friday July 12th.

Rencor, McKinley’s Regional Facility Director and two Engineers will be to your home sometime between Friday, July 12th and Monday July 15th – Tuesday July 16th, between 9 am -5 pm to conduct the inspections of your...



christine.rinaman's picture

Entry Door Window Washing

Announcement for Traver Crossing

Dear Residents,

Staring on Tuesday, July 9th, we will have a contractor on site to power wash and clean all the entry door windows to all the buildings, including the back entires as well. They will be cleaning both inside and out. This work should last until Friday, July 12th, pending any weather delays.

Please be careful and mindful of these workers, as you enter and exit the buildings during this time. They will also be careful and mindful of our residents entering and exiting.

If you have any questions or concerns, please do not hesitate to contact us...



jordan.shepherd's picture

Office Closed Tomorrow!

Announcement for Traver Crossing

Good evening!

I wanted to send out a friendly reminder that our Traver Crossing office will be closed as tomorrow is the 4th of July. We'll resume normal office hours on Friday, July 5th, from 10 AM to 6 PM.

Thank you for your understanding and we wish you a happy and safe holiday!

- The Traver Crossing Team