Traver Crossing

Traver Crossing Apartments
1984 Traver Rd.
Ann Arbor, Michigan, 48105


  • Phone: 734-794-3980
  • Email:
    travercrossing@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun By Appointment
  • Resident Handbook:
nbinnie's picture

Roofers taking up parking spots

Feedback Problem for Traver Crossing

In front of building 1021 parking, at least three spots are being used just for materials, when there is clearly space for these materials to go elsewhere. Residents of that building are having to park extremely far away. It would be appareicated if the roof workers could be alerted to this.

jgussin's picture
jgussin

I agree with this completely! Even over Easter week-end, when they were clearly not working on the roof or even on the property, they still thought it appropriate to use up TWO spaces in this parking lot to park a piece of their equipment!

StephanieCarey's picture
StephanieCarey McKinley Employee

Good Morning Naomi,

I hope you're having a nice morning so far. Thank you for your feedback and I apologize for the inconveniences the roof replacement is causing. I've spoken to the contractor and they stated all material should be up on the roof today. Please let me know if you need anything else and enjoy the sunshine!

Stephanie Carey

Community Manager


tburgin's picture

A/C Complaint

Feedback Problem for Traver Crossing

It is time for my yearly complaint about the switch over to A/C being delayed far, far too late into the Spring. Last year I was informed that the criterion for switching over is that the forecasted lows for at least a week ahead have to be above a whopping 50 degrees Fahrenheit, which didn't occur until mid-May, well after highs into the 80's became commonplace. As it stands it is uncomfortably hot in our apartment very often during the day and even at night. This will only get worse as the season progresses. Does anyone really use their heat past mid-February? Have residents ever...

StephanieCarey's picture
StephanieCarey McKinley Employee

Hi Tucker,

 

I appreciate your feedback. Determining the date we change the system over is challenging, as we can't satisfy every resident since everyone likes their temperature at different degrees. Our decision is based upon the temp lows, not highs, as we assume it's easier to cool a room down by opening a window than warming it up by having to purchase a space heater. If it's 30/40 degrees at night we'll wait since this is still quite cool. I understand you like your temperatures on the cooler side, so my apologies for the inconvenience during this time of the year. We watch the weather daily, so when the night temperatures get a little higher we'll then be changing the system over. Notices will be going out prior to the change over.

If there is anything that I can do for you, please let me know.

Enjoy the day,

Stephanie Carey

Community Manager

tburgin's picture
tburgin

I don't feel that this response demonstrates an appreciation for the reality of the situation. Today, right now, it is a cool 60 degrees outside. Though both our bedroom window and patio door have been open all day and since last night with a fan going to increase air flow, it is fully 15 degrees warmer inside the apartment than it is outside. That is to say, the apartments are extremely well-insulated and trap a huge amount of heat. On a day like today that may be alright, but when outside temperatures climb into the 70s and 80s, we've seen indoor temperatures well over 90 degrees on several occasions. This is not a matter of my preference -- according to the work of Nate Seltenrich in the peer-reviewed scientific journal Environmental Health Perspectives,

"Among other variables influencing the public health impacts of high heat, one of the simplest is often regarded as the most powerful: air conditioning. Phoenix, Arizona, sees daytime highs near or above 90°F (32.2°C) for most of the year, and above 100°F (37.7°C) for the rest. Yet a recent study counted only 424 heat-related deaths in the city during the hottest part of the year (May 15 through October 15) over the period 2000–2011, an average of just 35 deaths per year. By contrast, with temperatures that rarely exceeded what is considered normal during a Phoenix summer, the 2003 European heat wave killed more than 70,000 people in three months."

Talk of actual medical danger may seem extreme, but remember that many elderly people and young children live in this community. These people are at risk without access to appropriate climate control options. Furthermore, you're quite right that opening a window to cool down is preferable to purchasing a space heater to warm up, but you have it exactly backwards. It is very easy to put on a sweater or blanket to warm up, but when opening a window is insufficient residents are forced to purchase air conditioning devices! We have done exactly this, attempting to muddle by with a cheap evaporative air cooling device, as we cannot currently afford to purchase an air conditioner powerful enough to climate control our entire apartment. Needless to say, it is a sorry state that we should have to stretch monthly spending money to purchase an air conditioner when we're already paying to live in a building with centralized air conditioning that has simply not been turned on.

Forgive my combativeness. I understand that from the air-conditioned leasing office this may seem like a trifling issue, but we have to live here. I think it is more than reasonable that residents should at least be polled on their preferences. At a minimum you could ask for feedback on how many residents have actually used their heat at all in the past week. If it's more than, say, a fifth, that will surely shut me up. Thanks for your patience.

jgussin's picture
jgussin

Not sure where I heard it, but I remember hearing that an apartment complex is required by law (city? county? state?) to make heat available if nighttime temperatures outdoors fall below 50 degrees. Also, have you turned off the hot water in your radiator pipes? If not, contact Maintenance as soon as possible -- it makes a huge difference! As the temperature outdoors rises, I shall use a large (2 feet x 2 feet) fan just inside the sliding door of the living room, and another fan of equal size in the bedroom window and am able to cool off my apartment nicely, even when using the oven and/or running the dishwasher.

StephanieCarey's picture
StephanieCarey McKinley Employee

Morning Tucker,

I appreciate the information provided and do understand where you're coming from. The decisions made as a Manager of the Community are always with residents in mind, so I am more than happy to disucss this further in person, via phone or email at your convenience. Let me know when you're available.

 

Morning Joan - I appreciate your comments and willingness to help a fellow resident.

 

Stephanie Carey

Community Manager


nbinnie's picture

hallway smoke alarm beeping, 1021

Feedback Problem for Traver Crossing

Hi, this has been beeping since late last night. I imagine we need to have the batteries changed -- although this happened not too long ago so I'm wondering if there is a problem beyond batteries...

StephanieCarey's picture
StephanieCarey McKinley Employee

Hi Naomi,

I hope you had a great weekend. Thank you for letting us know about this and we'll have maintenance there shortly to fix the issue. Please let us know if you need anything else!

Stephanie Carey

Community Manager


jordan.shepherd's picture

Dryer Issue for Buildings 1970-1976

Announcement for Traver Crossing

Greetings Traver Crossing Residents Residing in Buildings 1970, 1972, 1974, and 1976:

We've been informed that the four dryers in your laundry room are not emitting any form of heat. We've contacted WashLaundry, the people who service the machines, but unfortunately they do not let us know a time frame for when they'll be by. Notes have been placed on all of the dryers for you to further review.

It may help push their team out here if more service requests are placed for the issue. You're welcome to give WashLaundry a call at 800-342-5932 to inform them of the dryers not...


jordan.shepherd's picture
jordan.shepherd McKinley Employee

*UPDATE* A gentleman with WashLaundry just left the property and has fixed the issues with the dryers. They are all set to go! Thank you all for your patience on this, it's much appreciated!
Jordan Shepherd, Traver Crossing Team Member


webbski's picture

Heat?

Feedback Problem for Traver Crossing

Is the heat meant to be off in 1029? Or are we transitioning to a cooling schedule? Usually we'd be informed one way or the other...

jgussin's picture
jgussin

If you have not already contacted Traver Crossing emergency maintenance, this is the type of problem they will investigate/repair as soon as possible. Their number is (734)794-3980 -- the regular office number. When the office phone goes to voice mail, press 1 to leave a message, including your name, the phone number where they can reach you and a description of the problem. The emergency maintenance employee will soon call you back.

jordan.shepherd's picture
jordan.shepherd McKinley Employee

Good morning, Jeff — Thank you for reaching out to our team via my.mckinley for this issue. I'm also happy Joan was able to aid in the assistance of sharing information on contacting our emergency maintenance team. Since your call, our on-call team member, Eddie, was out earlier this weekend to take care of the issue. We're sorry for the lowered temperatures you experienced in your home, but are happy to report all is back in working order! Please feel free to reach back out if there's anything more we can assist with. Enjoy the week! -Jordan Shepherd


jordan.shepherd's picture

Asphalt Repair Details!

Announcement for Traver Crossing

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giosciar's picture
giosciar

The lot adjacent to buildings 1950/1952 and 1960/1962 is highlighted pink (indicating week 2 of the repair process) but are not listed in the corresponding text of the announcement. Just want to confirm that this lot will also be a part of the repairs scheduled for April 29 and 30?

jordan.shepherd's picture
jordan.shepherd McKinley Employee

Good morning, Rachel — Thank you for looking this over and making us aware of your concern. We're terribly sorry for the omission of the lot near the 1950 and 1960 buildings in the letter portion of this annoucement. That lot will be taken care of on April 29th and 30th, per the map schedule. If there are any other concerns with this, please feel free to reach out to us once again. Thank you and enjoy the week! -Jordan Shepherd

riflemmj's picture
riflemmj

I live in bldg 1970 (in the “3” area). Will I not be able to drive to my building when the “2” lot areas are being repaired?

jordan.shepherd's picture
jordan.shepherd McKinley Employee

Good morning, Maitlin — Thank you for sharing your concern. I've asked Robert about this who then chatted with the contractor on the issue, they've informed us that there will always be an exit for those in the interior portions of the lots. There will more than likely be a single-file exit at one and/or both ends of the property for residents to utilize when section two is being worked on. Thank you!
-Jordan Shepherd

wolverine1190's picture
wolverine1190

The final date for work in zone 1 was today, but it’s still coned off. Is the work taking than expected? Can we safely park in zone 2 without getting towed tomorrow morning?

StephanieCarey's picture
StephanieCarey McKinley Employee

Morning Spencer,

For now, the work in zone 2 has been completed. The cones were out there yesterday to prevent cars from driving on fresh asphalt. The contractors will be removing the cones this morning and reopening the parking lot. I appreciate your question and have a good morning!

Stephanie Carey


StephanieCarey's picture

Asphalt Repairs and Striping

Announcement for Traver Crossing

Hello Traver Crossing Residents,

I hope everyone is having a great week so far. I am very excited to announce we're approved for extensive asphalt work to our community parking lots, as we all know it's needed! Weather permitting, the work is scheduled to start on Monday, April 22nd. I am working with T&M Asphalt now to confirm the schedule and mapping of the community. Once all is set, we will be doortagging the community with the schedule and a color coded map. More information on this project will be coming your way soon!

Stephanie Carey

Community...



candicethom's picture

McKinley is Hiring Summer Pool Attendants!

Announcement for Multiple Communities

Are you looking for a part-time position this summer? McKinley is currently hiring Summer Pool Attendants!

Our pool attendants should have availability to work during the evenings and weekends. This position lasts from Memorial Day until Labor Day. Pool Attendants will earn $10.00 per hour and be eligible for an additional completion bonus at the end of summer.

If you're interested, please email your resume to Candice.Thom@McKinley.com ....


leesh_rowly's picture
leesh_rowly

Does this entitle attendants to an employee discount?

Mayra Ramos's picture
Mayra Ramos

Creo que por no hablar inglés no puedo según lo que me escribieron ... Pero nada si hay otro empleo parte time en el cual pueda trabajar me dejan saber gracias . yerek1525@gmail.com

Mayra Ramos's picture
Mayra Ramos

Lo que quise decir es que me enviaron un email el cual creo que decía que no podía porque no hablo inglés . Pero si saben de otro empleo dejenme saber. Gracias


karthiekn_umich2's picture

Tree Down - Mckinley Responsibility

Feedback Problem for Traver Crossing

Hello, This is the second time a tree is going down in less that 6 months - both near building 1021. The incident today could have been potentially deadly. We just walked by the bridge a few minutes before this. While I understand we can't control nature, I feel the management must periodically check for branches that could collapse and take preventive action. The winds were not particularly strong today. I am not sure what caused this. The tree incident that occurred last October destroyed three vehicles. I kindly request the management to inspect trees near the parking lots and remove...

StephanieCarey's picture
StephanieCarey McKinley Employee

Hello Karthiek,

I hope you’re having a good weekend. I appreciate your feedback and do agree with you. Myself and my maintenance staff are constantly inspecting our community and the surrounding trees. If there is a tree/limb that we think needs to come down, we take care of it. I recently removed a large limb that was hanging over the foot bridge, as it looked like it was ready to fall any day. As you stated, we can’t predict what nature is going to do but we do our best to make sure our community is safe. I’m very happy this limb fell in the location it did and no one was hurt. It will be removed shortly and the driveway will be available for use. Thank you again for your feedback and enjoy your morning.

Stephanie Carey

Community Manager

karthiekn_umich2's picture
karthiekn_umich2

Hi Stephanie,

Thank you for your quick response. I am sure you and your team are doing the best to ensure the safety of residents.


StephanieCarey's picture

Tree down at the entrance of the community

Announcement for Traver Crossing

Hello Traver Crossing Residents,

We have gotten word that a tree fell in the parking lot of building 1021. Since it is currently blocking the front drive you will need to utilize the back entrance off of Traver Road until we can assess the situation and come up with a plan for removal. Maintenance is in route. We appreciate your patience while we work towards resolution.

Stephanie Carey

Community Manager


StephanieCarey's picture
StephanieCarey McKinley Employee

Hello Traver Residents,

We have places caution tape around the fallen tree and have placed several phone calls to local tree removal companies. We will have the tree removed as soon as we get someone to call us back. Thank you again for your patience while we await a call back.

Stephanie Carey

Community Manager

StephanieCarey's picture
StephanieCarey McKinley Employee

Hello again,

We will have a tree removal company out by early afternoon tomorrow.

Enjoy your evening,

Stephanie Carey