State Street Village

State Street Village Apartments & Town Houses
2225 S. State Street
Ann Arbor, Michigan, 48104


  • Phone: 734-973-0905
  • Email:
    StateStreetVillage@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun By Appointment
  • Resident Handbook:
sabrinarocco's picture

Do we still live in a smoke-free complex?

Feedback Problem for State Street Village

More often than not now, I come home to the smell of marijuana in the hallways. On nights that it is super bad, I can smell it in my own apartment and no amount of opening windows or air fresheners can get rid of it. This has been going on since late summer and progressively getting worse and worse. Something needs to be done about this.

StephanieCarey's picture
StephanieCarey McKinley Employee

Hi Sabrina,

Thank you for taking time out of your day to provide me your feedback. State Street Village is a smoke free community, so smoking in and/or on the community will not be tolerated. I did just speak to your room mate in regards of this matter as well and I am committed to making State Street Village a great place to call home. I look forward to working with you and your room mate in order to narrow down the resident(s) that are responsible for smoking in order to elimate this issue for all. Please do not hesitate to reach out to me personally and we will connect again soon.

 

Stephanie Carey

stephanie.carey@mckinley.com


destined's picture

Copy of lease

Feedback Question for State Street Village

Hello, I don't know who to email about this so ill just post it on here. Could you email me a copy of my lease? Just the first page please...

dorianm's picture
dorianm McKinley Employee

Hello Destiny,

Thank you for reaching out to us on my.mckinley.com! We are happy to accommodate your request; a member of our leasing team sent you an email with a copy of the first page of your lease. Should you have any questions or need additional assistance, please let us know. Have a great day! 

Bets regards, 

Dorian Montgomery
Community Manager
McKinley, Inc.
734-662-2950 
734-662-1319 Fax
dmontgomery@mckinley.com
 


smdas's picture

Guest parking

Feedback Question for State Street Village

Could I please get a guest pass delivered to my mailbox? It will be for Nicholas Krampe and will be needed from Friday at 5 PM until Monday. Our apartment is 2227-203. Thank you!

dorianm's picture
dorianm McKinley Employee

Hello Surina,

Thank you for reaching out to us on my.mckinley.com! We are happy to accommodate your request and have delivered the parking pass to your apartment. Should you have any questions or need additional assistance, please let us know. Have a great day! 

Bets regards, 

Dorian Montgomery
Community Manager
McKinley, Inc.
734-662-2950 
734-662-1319 Fax
dmontgomery@mckinley.com
 


sabrinarocco's picture

Question about E-Bills

Feedback Question for State Street Village

I've noticed that when we receive our bills for rent/water/etc, there is a link on the bill to subscribe for paperless E-Bills, but when I go to the website it asks me to login to the resident portal and I am unsure exactly what information to use to login. I have tried my resident information through the complex but that does not work. Is there another way to do this? Thanks!...

ryan.heaviland's picture
ryan.heaviland McKinley Employee

Hi Sabrina,

Thank you for reaching out and inquiring about setting up NWP paperless billing. I just tried calling you and left you a voicemail. I will send you an email shortly in case that is a more conveinent way of communication for you. I look forward to hearing back from you.

Kindly,

Ryan Heaviland

Customer Care Associate II


Aaron.smith's picture

Building Hallway Painting Touch Ups

Announcement for State Street Village

Hello State Street Village Residents,

We hope you are having a great day!

Beginning Thursday, September 20, 2018 through Friday, September 21, 2018 we will be completing paint touch ups of the handrails, walls, ceiling, and doors inside the buildings.

We ask that you use caution while entering and exiting the buildings so that you do not get paint on yourself or any items you bring into the building or your apartment.

We apologize for any inconvenience this may cause and should you have any questions, please feel free to contact the office. Thank you!...



swjcpy's picture

Residents in 27-120B

Feedback Problem for State Street Village

People in 27-120B always park their car at Electric Only spot even their cars are not electric car. And they even park at 27-201 spot.

dorianm's picture
dorianm McKinley Employee

Hi Weijie,
 
Thank you for responding to our survey on my.mckinley.com. I’m so sorry to hear you are having an issue with residents parking in the electric only spot who have non electric vehicles. I will contact you shortly to gather some additional information in order to resolve your concerns. Thanks and I look forward to speaking with you soon! 
 
Best regards, 
 
Dorian Montgomery
Community Manager
McKinley, Inc.
734-662-2950 
734-662-1319 Fax
dmontgomery@mckinley.com

 


smdas's picture

Guest parking

Feedback Question for State Street Village

Is there a way to get guest passes for parking without having to go to the office? Being a Dental Student, I am often in clinic from 1-6. Also are there restrictions on guest passes (time, days, etc)?

Aaron.smith's picture
Aaron.smith McKinley Employee

Hello Surina,

I just emailed you more information about guest passes for parking. Please reply to the email with any questions - we're happy to help! 


dorianm's picture

Parking Permits

Announcement for State Street Village

Hello State Street Village Residents,

We wanted to send out a quick email regarding parking passes. As a reminder, all vehicles that are parked in the State Street Village parking areas including carports must have a resident parking sticker or valid guest parking pass in order to park within the community. Any vehicles that are parked in the community without a valid resident parking sticker or guest parking pass is at risk for tow.

If you are a resident with a vehicle that you are parking in the community including parking in a carport and you do not have a resident...



smdas's picture

Rent payment

Feedback Question for State Street Village

I have an auto pay set up to pay rent, and while we have no outstanding charges I still have not had the money withdrawn from my account but my other roommates have. I just want to ensure there are no issues with the rent payment?

ryan.heaviland's picture
ryan.heaviland McKinley Employee

Hi Surina,

 

It was a pleasure speaking with you today over the phone and troubleshooting your payment initiation on your account. Please give me a call if your bank needs further information regarding your transaction. Hopefully they can give you an estimated date of when the funds will be pulled from your bank account. 

Kindly,

Ryan Heaviland

Customer Care Associate II


dorianm's picture

Rent Dropbox Change

Announcement for State Street Village

Good Afternoon Residents:

I hope everyone is having a great day! I am writing to inform you that effective immediately, our office will no longer be accepting rent checks/money orders via our 'Rent Drop Box.' Moving forward, our drop box will be intended for gate cards, signed documents and after-hour key return only.

For your convenience, rent can be paid through the following options:

1. Pay Online. You can pay your rent through your my.mckinley.com account. Your options for online payment are electronic check (also called 'ACH"), debit card, or credit card. Here...