Spruce Knob

Spruce Knob Apartments
2960 Birch Hollow Dr.
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5333
  • Email:
    Spruce@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun By Appointment
  • Resident Handbook:
Melissa_Renwick's picture

Parking Lot Glass Issue

Announcement for Spruce Knob

Good Afternoon Residents,

It has been brought to our attention that on several occasions over the past few weeks there has been broken glass in the parking lot. Not only does this pose a physical threat to both other residents as well as their cars, but it is also littering our community. Every resident has a responsibility to help keep the community clean and safe. Please make sure you are doing your part and put bottles in the recycling bins located throughout the community.

If you have further information on this matter or would like to discuss further, please contact...



Melissa_Renwick's picture

Pool CLOSED 7/22

Announcement for Spruce Knob

Good Afternoon Residents,

Due to the power outage over the weekend, the pool pump shut down. The pool will be CLOSED for the duration of the day and will re-open tomorrow morning, Tuesday, July 23rd at 9:00 am.

Please reach out with any questions you have.

Best,

Melissa Renwick

Community Manager



Rwettens84's picture

Power

Feedback Question for Spruce Knob

Hi all! DTE sent me an alert last night saying it was back on but it wasn’t so I left for the night. Does anyone know if it came back on?

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Power is fully restored throughout the Community!


Melissa_Renwick's picture

Power Outage

Announcement for Spruce Knob

Good Morning Residents of Spruce Knob,

The entire community and surrounding neighborhoods are experiencing a power outage. DTE expects the power to be restored about 3:30 pm. In the meantime, refrain from opening your refrigerator and freezer.

Enjoy the pool and stay cool!

Best,

Melissa Renwick

Community Manager



Melissa_Renwick's picture

Free 10-Minute Massage!!!

Announcement for Multiple Communities

Join us this Saturday at State Street Village for a FREE massage!!! Lazar Spinal Care will be offering our residents a free 10-minute massage for those who sign up. Time slots are available from 10:00 am until 12:00 pm. Please contact the leasing office or stop in to sign up! This Resident appreciation is avialable to Spruce Knob and State Street Village Residents. Relax. Enjoy.


Melissa_Renwick's picture

AT&T Fiber is LIVE!!!

Announcement for Spruce Knob

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YpsiMike's picture

Recycling bins

Feedback Problem for Spruce Knob

Why were the 2 recycling bins removed from the back parking lot? This morning I watched Maintenance throw excess recycling that was around the recycling bins Into the garbage dumpster. This never happened when there was the other 2 recycling bins. I also noticed that another parking lot gained 2 recycling bins, as well as a stove that was laying by the garbage bin. Since Residents of Spruce Knob, and all McKinley properties, pay for trash removal, I dont understand why recycling is being thrown in the trash? I don't understand why there is not enough recycling bins, they are not that...

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for using my.mckinley to bring this issue to our attention. I have spoken with our maintenance team on the issue and have made it clear that recycling is to go in the appropriate bins. We all have a responsibility to keep our property clean and to do what we can to minimize waste. I appreciate your dedication to the property and our planet!


jfriessp's picture

Can't Pay Rent Online

Feedback Problem for Spruce Knob

When I attempt to pay rent it tells me I'm not authorized...

JamesVuong's picture
JamesVuong McKinley Employee

Hi Joseph,

This should now be resolved.

Can you try logging out of your current session and logging back in?

Let us know if you continue to have issues!

Best,

James


john48108's picture

Pool gate broken

Feedback Problem for Spruce Knob

Not working

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for using my.mckinley to bring this issue to our attention. I am happy to hear that Hannah was able to assist you to show the proper function of the key fob with the pool gate. Enjoy and have a great weekend!


john48108's picture

Payment Portal

Feedback Problem for Spruce Knob

I click through all of the prompts to pay, still says I owe for June, what's the problem?...

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

 

Thank you for using my.mckinley to bring this issue to our attention. It sounds like it is a technical issue. Please do not try to submit payment again until I can connect with the IT departmant tomorrow. I will keep you posted. Have a lovely evening!

john48108's picture
john48108

And the pool gate doesn’t let me in ::