Spruce Knob

Spruce Knob Apartments
2960 Birch Hollow Dr.
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5333
  • Email:
    Spruce@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Deemsters101's picture

Cones in parking lot.

Feedback Problem for Spruce Knob

Just curious why there are two cones blocking 2 of the only spaces not covered by falling trees in the parking lot by the dog park. Doesn’t look like any work is being done or any maintenance was done to the spaces. I certainly hope it’s not residents trying tor reserve their own spaces in a lot already over flowing.

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for posing this question on my.mckinley! The cones are blocking off a couple parking lots to prepare for the mulch delivery to be spread throughout the property. If you have further questions about the matter, please give us a call at the Leasing Office at 734-971-5333. Have a great day!


YpsiMike's picture

Sprinklers

Feedback Problem for Spruce Knob

The sprinkler by 2902 is still jammed (as I reported over a week ago) causing the nearbye steps to be flooded with water. Also. Since the sprinklers are on, the large pools of water and mud never dry up making it impossible to use the sidewalk.

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for taking the time to bring this to our attention. I have spoken with our maintenance team and we will adjust the sprinklers accordingly so that we can hopefully resolve this situation. I will have them monitor that area as well. Thank you again for bringing community issues to our attention! Have a great day!


candicethom's picture

McKinley is Hiring Summer Pool Attendants!

Announcement for Multiple Communities

Are you looking for a part-time position this summer? McKinley is currently hiring Summer Pool Attendants!

Our pool attendants should have availability to work during the evenings and weekends. This position lasts from Memorial Day until Labor Day. Pool Attendants will earn $10.00 per hour and be eligible for an additional completion bonus at the end of summer.

If you're interested, please email your resume to Candice.Thom@McKinley.com ....


leesh_rowly's picture
leesh_rowly

Does this entitle attendants to an employee discount?

Mayra Ramos's picture
Mayra Ramos

Creo que por no hablar inglés no puedo según lo que me escribieron ... Pero nada si hay otro empleo parte time en el cual pueda trabajar me dejan saber gracias . yerek1525@gmail.com

Mayra Ramos's picture
Mayra Ramos

Lo que quise decir es que me enviaron un email el cual creo que decía que no podía porque no hablo inglés . Pero si saben de otro empleo dejenme saber. Gracias


Melissa_Renwick's picture

AT&T Fiber Property Installation

Announcement for Spruce Knob

Spruce Knob Residents,

AT&T will commence the final step installation step to prepare for bringing Internet Fiber to Spruce Knob! This will entail laying the lines on the property. You will see trucks and a crew on the property over the next couple weeks. They have been briefed on our property policies and we will ensure that they are in compliance at all times.

Once all of the lines are in place there will be a brief period before Fiber will be offered to Spruce Knob residents. As soon as it is available we will let you know!

If you have any questions or...



Melissa_Renwick's picture

Resident Appreciation March 21st!

Announcement for Spruce Knob

...



YpsiMike's picture

Light bulbs

Feedback Problem for Spruce Knob

All the light bulbs with the exception of 2 are out at building 2906.

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for taking the time to provide feedback and I am sorry to hear of this issue. I had submitted the maintenance request on your behalf. We are always happy to do so, but I also wanted to make sure that you are aware that you can also submit maintenance requests right here on my.mckinley! If you click on "Service request" it will walk you right through it! Thank you again, and have a great day!


Danguole's picture

No hot water in building 2902-2910

Feedback Problem for Spruce Knob

The water this morning 3/5/2019 is only slightly warm. In the last two weeks, noticed that there are periods where the water is lukewarm and then the hot water returns.

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for taking the time to bring this issue to our attention. I am sorry to hear that this has become an issue. Maintenance has taken a look at it and has been monitoring it without any indication of the issue so we have contacted a specialized contractor to come and inspect the water tank. They will be out Friday morning. We will keep you posted!

YpsiMike's picture
YpsiMike

Did you submit a maintenance request on behalf of them?

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

I did indeed! We submitted the maintenance request and I reached out to Danguole personally. We have been monitoring the hot water tank and have brought in a professional contractor to check the performance and sensors. Please keep us posted if you experience continued issues with the hot water. Have a great day!


YpsiMike's picture

Icr

Feedback Problem for Spruce Knob

The ice and slush by Birch Hollow dr needs to be solved. Its horrible!

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for taking the time to provide feedback on my.mckinley. I am sorry to hear that the ice issue on Birch Hollow Dr has not been resolved to you approval. I have had the maintenance team through even more salt and break up the ice once again. Unfortunately it is a low point of the community and as the snow melts from the grass beside it it pools on the sidewalk and freezes. The salt melts the ice but then it freezes again. I will make sure that the maintenance team is checking it frequently throughout the day. Please let us know if there is anything we can assist you with in the future. 


YpsiMike's picture

Ice

Feedback Problem for Spruce Knob

The ice problem around the complex has not been solved! There are still some really dangerous places! Now, once again the dog waste receptacles are overflowing. Does anyone walk around the complex?

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for taking the time to post your concerns on my.mckinley. We take the safey of our Residents very seriously and therefore, both myself and your Lead Maintenance Tech walk the property daily. When I walked the property on Wednesday, I was pleased to find all building entries, connecting sidewalks and street-side sidewalks were ice free. I apologize if I missed an area! If ever there are times that you see an area of concern, please call the Leasing Office or on-call maintenance so we can address it right away.

I hope you have a lovely weekend,

Melissa Renwick

Community Manager

YpsiMike's picture
YpsiMike

Really, you walked along the sidewalk down Birch Hollow dr? You didnt notice the dog waste containers overflowing? Should I take pictures to show you! Really?