Hillcrest Manor

Hillcrest Apartments
1980 Pauline Blvd
Ann Arbor, Michigan, 48103


  • Phone: 734-761-1897
  • Email:
    HillcrestVillas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun By Appointment
  • Resident Handbook:
DavidLeber's picture

Heat & Hot Water Buildings 2025-2035

Announcement for Hillcrest Manor

Residents of 2025 & 2035 Commerce Blvd,

Good morning. It has come to our attention that the boilers which supply hot water and heat to your building have malfunctioned. This means we are currently without either of these important features, at this time. Our team has made this matter our top priority and is working diligently to make the repairs.

You will be updated as further information is gathered, a timeline is determined and when the repair has been completed. We thank you for your patience.

Sincerely,

David Leber Community Manager 734-761-1897...

DavidLeber's picture
DavidLeber McKinley Employee

UPDATE: The issue was identified as a blockage in the gas line leading to the boilers.  This blockage has been cleared and the boilers are back up and running.  It may take some time for the heat and hot water to get back up to temperature, but everything should be fully restored within the next two-hours.

Additionally, to prevent this from happening again, we have contacted DTE.  DTE will be out today and will likely replace the meter which is supplying gas to our boilers (which was the source of this problem).  When this happens, we may again experience a temporary interruption to hot water & heat.  I will notify you well in advance if this is the case.

Thank you again for your patience and understanding as we resolved this matter.  Please reach out if you have any additional concerns.

Sincerely,

David Leber
Community Manager
734-761-1897

lauren.shuga's picture

TEMPORARY WATER SHUT OFF

Announcement for Hillcrest Manor

Neighbors of Buildings 2045 - 2055,

Good Afternoon! This announcement is to notify you of a temporary water shutoff. We are working on a plumbing emergency that can only be resolved by stopping the flow of water at its source. We expect the repairs to be completed and water restored within the next 45 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 761-1897 should you have any questions.

Sincerely,

Lauren Shuga



jordan.shepherd's picture

*Holiday Season: Package Pick-Up!*

Announcement for Multiple Communities

Good Morning Residents of Park Place & Hillcrest,

With the holidays fast approaching, I wanted to send out a friendly reminder to everyone on our package policy! Our office and team are happy to accept packages on your behalf when you are not home to accept them yourselves, but please be mindful in retrieving your items in a timely manner. Our space, unfortunately, is limited in the office for the higher volume of packages coming through this time of year.

As a reminder, our office hours are from 10-6 PM, Monday through Friday, and from 10-2 PM on Saturdays. Don't...



lauren.shuga's picture

Toys For Tots Toy Drive!

Announcement for Multiple Communities

...



DavidLeber's picture

Holiday Office Hours

Announcement for Multiple Communities

Park Place & Hillcrest,

We want to take a moment to inform you of our adjusted Holiday Office Hours, for the coming week. Please see below for these changes, including a shortened day tomorrow, Wednesday 11/27/19. If you require assistance, wish to pick up a package, or have any questions, be sure to reach out before the office closes and our team begins celebrating!

Wednesday 11/27: 10am - 3pm Thursday 11/28: CLOSED Friday 11/29: CLOSED Saturday 11/30: CLOSED Sunday 12/1: CLOSED Monday 12/2: 10am - 6pm (resume normal hours) Our 24/7 On Call Emergency Maintenance Team is...


dhwagner's picture

Someone looking into windows?!

Feedback Problem for Hillcrest Manor

I live in 2005 Commerce & this morning as I was leaving for work my dog started to bark from my bedroom. I ran in to see her barking at a man who was under my window (I live on the 2nd floor), actively looking in. It did not seem to be a case of him looking up at my dog barking at him; but rather, he was already looking in & my dog started to bark. I keep my blinds drawn in my bedroom, so I'm not sure what he was looking for. Is there a more official channel for reporting this? I am a single woman living alone & I don't need to be worrying about peeping toms...

DavidLeber's picture
DavidLeber McKinley Employee

Good afternoon,

Megan, I just left you a voicemail and sent you an email.  I am so sorry this scary event occurred and would love the opportunity to speak with you a little further about it.  Please give me a call or reply to my email when you have a moment. 

Sincerely,

David Leber
Community Manager
734-761-1897

DavidLeber's picture

Snow Removal Update

Announcement for Multiple Communities

Good morning,

It is another beautiful morning! And thankfully, a snow-free morning :)

I am pleased to notify you that all walkways have been cleared at this time. You have easy passage to travel if needed. We are continuing our efforts to clean-up trouble areas and apply salt throughout the community. Additionally, the parking lots have been plowed and we are in the process of getting them salted as we speak.

As always, please reach out to the Leasing Office if you notice any trouble spots. We will be addressing areas we know about, but if you see something we have...



DavidLeber's picture

Early Office Closure - 5pm

Announcement for Multiple Communities

Hello Residents,

Due to the inclement weather, and for the safety of our teams traveling home, we will be closing our office at 5pm today. We hope this does not inconvenience anyone and appreciate your understanding.

Should you need a package, or anything from the Leasing Office, please call or stop in before 5pm. Thank you, stay warm and safe!

Sincerely,

David Leber Community Manager Park Place & Hillcrest: 734-761-1897 Manchester Flats: 734-930-6644


DavidLeber's picture

Remembering Our Veterans

Announcement for Multiple Communities

...



DavidLeber's picture

Snow Removal Update

Announcement for Multiple Communities

Hello Neighbors,

Good morning, what a beautiful Winter day we have! As you may have noticed, there is a considerable amount of snow on the ground at this time. The snow began to stick around 6am this morning and it looks like it will continue throughout the day. I want to keep you in the loop with what our plans are for ensuring the community is safe and passable.

Our team of dedicated Maintenance Technicians are hard at work as we speak. They will be clearing snow from the entrances and sidewalks first, then applying salt to the surfaces. Additionally, the parking lots and...


DavidLeber's picture
DavidLeber McKinley Employee

UPDATE:

Wow, the snow does not want to stop!  We expect it to continue snowing into the early evening.  Our plan at this point is to start a second round of snow removal by 2pm.  We will again clear all walkways, entrances, drives and parking lots.  This second clearing will be complete by 5pm, so those of you returning home from work/school will have as easy of a commute as possible.

Because it is likely that the snow will continue into the evening, our team will return early tomorrow morning to do a final clean-up before you leave for work/school.  Then it looks like we will get a break in the precipitation, but temperatures for the next few days will remain fridged!  Stay warm and safe!

David Leber
Community Manager
734-761-1897
DavidLeber's picture
DavidLeber McKinley Employee

UPDATE #3:

Hello again!  At this time, the entire community has received a second round of snow removal.  Walkways, stairs, entrances and drives have been cleared to the best of our abilities and salt has been applied.  Unfortunately, Mother Nature continues to bless us with more white fluffy flakes.  Hopefully everyone has made it home safe and sound and can hunker down for the evening.  

The snow is forecasted to dwindle off tonight around 3am.  We will be on-site before you rise-and-shine tomorrow and will have the entire community cleared for a "final" time.  Tomorrow's commute should include bare walk-ways and drives.  We look forward to it as much as you do!

As always, thank you for your patience while we combat nature!  Reach out with any concerns or feedback you have for us, we love hearing from you!

David Leber
Community Manager
734-761-1897