Glencoe Hills

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
PaulaOjeda's picture

Leak in my apartment after the storm -2144 GLENCOE HILLS #11

Feedback Problem for Glencoe Hills

I have a leak in my apartment due to the storm. I´ve contacted the emergency number but I haven´t had any response yet.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Paula,  it was nice talking to you.  We will make sure to take care of this leak for you.  As per our discussion it seems as if it is a roof leak and we will contact our contractor for repairs.

We will follow up again tomorrow.

Have a nice evening.

Charlotte

charlotte.jooste@mckinley.com


tuanthang's picture

Water Floating inside our apartment

Feedback Problem for Glencoe Hills

After heavy rain, there is water floating inside my kitchen. That is not really great please advise. Anyone, please help me to contact plumbing after hours.

riyas.mca@gmail.com's picture
riyas.mca@gmail.com

You can reach the after hours maintenance by dialing 734 971 5455


riyas.mca@gmail.com's picture

Bathroom door got locked inside

Feedback Problem for Glencoe Hills

Can someone help me with the contact number of after hours maintenance technician? No one is giving a call back. Unfortunately my bathroom door gets locked inside. Trying to open for more than an hour.

riyas.mca@gmail.com's picture
riyas.mca@gmail.com

Any direct contact number of emergency maintenance technician would help. Please let me know.

riyas.mca@gmail.com's picture
riyas.mca@gmail.com

Emergency maintenance arrived a bit late and solved my problem. Thanks.


tuanthang's picture

Theft in The Parking Lot

Feedback Problem for Glencoe Hills

At night someone walking around the parking lot and still anything possibly. He/She open our car and stole my wife debt card. Please watching and set alarm on your car.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Tuan,  this is so unfortunate!  I am sorry that this happened to you. This is a great reminder to all of us not to leave any valuables in our vehicles and to ensure that it is always locked.  Please report any suspicious behaviour to the Police or to Great Lakes Security at 844-475-2537.  

Have a great evening!

Charlotte

charlotte.jooste@mckinley.com


nwresident's picture

Missing Package for 2240

Feedback Problem for Glencoe Hills

Hello! I'm missing a package from Amazon that was supposedly delivered to the office on Friday, July 5, but was lost. I've already contacted the management office and Amazon about it, but I'm just wondering if any other residents have seen it or might've received it by mistake? Thanks!...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Natalya,  I am so sorry to hear about this package problem.  I hope you were able to get this resolved with Amazaon.

Charlotte

charlotte.jooste@mckinley.com

 


christy.morales's picture

WATER SHUT-OFF BUILDINGS

Announcement for Glencoe Hills

To our neighbors in Buildings 2128, 2124 and 2120,

Please be advised that we have an emergency repair that resulted in the water being temporarily shut off in your building. Our maintenance crew is working diligently on this situation and hope to reduce any inconvenience to your morning.

We anticipate this repair to take approximately one (1) hours. Updates will be posted as needed.

Thank you for your patience.

Glencoe Hills Management



Masivje9@gmail.com's picture

Smoking

Feedback Problem for Glencoe Hills

We get cigarette smoke every night into building 2133 every night. It is nasty and makes sick.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Siva,  thank you for brining this problem to our attention.  Glencoe Hills is a smoke free community and smoking in our community is a lease violation and can result in a possible eviction.  We are trying to identify the address so that the necessary steps can be taken.

Thank you for your patience.

Charlotte

charlotte.jooste@mckinley.com


katielieder's picture

Lease Renewal

Feedback Problem for Glencoe Hills

I am trying to get ahold of either Natalie or Charlotte regarding our lease renewal and our $100/month increase in rent for next year - a 17% increase. We have not received any paperwork, and was only notified by phone call last week from Natalie, 9 days before the paperwork is due back on 7/11. I have sent Charlotte 2 emails in the past week and have not heard back. I spoke with Christy today and was told I would be receiving a call back, but have not heard anything. I left a VM for McKinley corporate in Kerrytown to try to get assistance as well. Please contact me. - Katie Lieder / McDonald...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Katie,  I am so glad that you were able to connect with Natalie to discuss all your concerns.  I always appreciate your feedback.  Have a great week!

Charlotte

charlotte.jooste@mckinley.com


jdb1515's picture

Motorcycle

Feedback Problem for Glencoe Hills

There is a motorcycle with a cover on it that is outside of building 2208 and has not moved in several months. Are there any regulations on this?

christy.morales's picture
christy.morales McKinley Employee

Good Afternoon Jennifer,

Thank you for bringing this to our attention.  Residents are allowed to park a motorcycle on the grounds however, much like with automobiles, they must have current tags and not be in a condition of disrepair. 

We will monitor this situation and take action as needed.  In the meantime, if there is anything else that needs our attention, please do let us know.

Have a wonderful day,
Christy Morales
Assistant Community Manager
734-971-5455

Lucylucas's picture

Garbage in parking lot

Feedback Problem for Glencoe Hills

Someone living in the 2129 or 2131 appartment keeps leaving there fast food garbage in the parking lot. Not sure if a garbage bin near the car port could be helpful... Not sure why anyone would just dump there garbage like that. Maybe put up a sign or note on the appartment doors asking residents to please stop littering outside of their own home.

christy.morales's picture
christy.morales McKinley Employee

Good Afternoon Rachel,

Thank you for bringing this to our attention.  Behavior like this is not only a lease violation, but also leaves our neighborhood in an unsightly condition.  We will addressing this with both buildings as you mentioned however, if you know the specific apartment that is doing this, please let us know so that we may contact them in a more direct way.

If there is anything else that needs our attention, please do let us know.  Until then, have a wonderful day!

Christy Morales
Assistant Community Manager
734-971-5455