Glencoe Hills

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Ted.Bott's picture

END OF SUMMER BBQ and PET PLUNGE!!!

Announcement for Glencoe Hills

It's that time of year for us to celebrate another GREAT summer with our residents!!!On Wednesday September 15th, we invite you and your pet down to the clubhouse pool for our BBQ and Pet Plunge. This will run from 4:00pm until 6:00pm and the weather should be BEAUTIFUL!!!!Please let us know if there is something that we can do to make this party even better for you!!!Thank you and hope to see you there!!!Ted BottSenior Sales AssociateGlencoe Hills Apartment Homes734-971-5455



mmiranda's picture

Grandparents' Day Event, featuring music from Mighty Medicine

Event for Multiple Communities

9/12 10:30 a.m.

Sept. 12, 10:30-11:30 a.m.

Where:

2865 S. Main St. Ann Arbor 734-669-3030 University Living Website

Admission:

Free, please RSVP to Maureen at 734-669-3030 or email at mpawlak@univliving.com


mmiranda's picture

National Day of Service and Remembrance Stewardship Workday

Event for Multiple Communities

Where:

1614 Arborview Blvd. Ann Arbor 734-994-2780 Miller Nature Area Website

Admission:

Free; Tools, snacks, and know-how provided. Minors must either be accompanied by a guardian or contact NAP in advance to obtain a release form if you would like older children to participate on their own.


jgrasshoff's picture

HUGE GAME WEEK! UofM at ND this Saturday at 3:30pm

Announcement for Glencoe Hills

Do not forget to wear your maize and blue this weekend to support your home town Wolverines. Staff Predictions : Ted Bott Jeremy GrasshoffMichigan - 40 Michigan - 27ND - 31 ND - 24 Lets Go Big Blue!



Ted.Bott's picture

FALL FUN!!!! Apple Orchard Time!

Announcement for Glencoe Hills

With the changing of the weather, comes the best time of the year to visit your local apple orchard!!!Here are some apple orchards either close to home, or close enough to make an adventure out of it: http://wiards.com/ http://erwinorchards.com/wordpress/about/location/ http://wasemfruitfarm.com/ I know that I cannot resist the smell of fresh baked donuts and apple cider, it's making my mouth water just talking about it, so go get yourself some and...



mmiranda's picture

Artist Demo: Woodturning by Mike

Event for Multiple Communities

Where:

315 Detroit St. Ann Arbor 734-913-9622 Ann Arbor Artisan's Market Website

Admission:

Free



mmiranda's picture

Have a wonderful Labor Day!

Announcement for Glencoe Hills

On behalf of the Glencoe Hills Team, we would like to wish you a wonderful Labor Day! May you rest, relax, and have fun with your friends and family! Our office will be closed on Sunday and Monday (September 5 and 6, 2010). We will reopen for business on Tuesday September 7, 2010 from 9 a.m. to 6 p.m. Should you have a maintenance emergency, please call (734)786-4369.The Staff at Glencoe Hills



ddoman002's picture

nobody told me...

Feedback Problem for Glencoe Hills

Hi, I have auto withdrawal set up on my rental account with McKinley, using the credit card number I just paid rent with, or at least I thought so... by the fact that I just received a notice to quit when there was plenty of money in my account, I would venture to say that was disabled at some point and I was NEVER TOLD. I expect that the late charge that was charged to me will be reversed. Along with the 30 dollar credit I was supposed to have been given 2 months ago, I am really beginning to think anything that I hear from you folks must be in writing. I simply do not have time to keep...

bbarrett's picture
bbarrett McKinley Employee

Hello Danielle,

I apologize that you received a Notice to Quit on your door yesterday. Unfortunately you will be receiving another copy of the notice that was posted to your door in the mail as these notices were also mailed yesterday, please disregard the notice you receive in the mail.

Your automatic withdrawal was not disabled and the system did attempt to withdraw funds from your account on 9/1/2010. I would appreciate if you could give me a call back so I can explain to you what happened when our system tried withdrawing your September rent payment from your account. A payment was posted to your account today and your account reflects a zero balance. In the future if you would like to call or email me directly to confirm the payment has posted to your account I would be happy to assist you.

I am available to meet in person, talk on phone or by email at bbarrett@mckinley.com . I appreciate you bringing your concern to my attention. I look forward to speaking with you or meeting with you in person.

Thank you,

Betsy Barrett
Community Manager
Glencoe Hills Apartments

Diane Steeg's picture
Diane Steeg McKinley Employee

Hi Danielle,

First I want to thank you for reaching out. It truly is our goal to help in whatever way we can. Your feedback has made us take another look at how we can improve the automatic withdrawal service for credit cards, as well as our communication to you if something does not go through. Besides the e-mail that gets sent from the system stating a problem has occurred, we here will be searching and contacting those residents right away so that this doesn’t happen again. It sounds like you’ve had a full week and I can certainly see how this is just be one more stressful thing to deal with.

Also, while looking at your information I noticed that your card will expire soon on 9/30/2010. I will need your updated information so we can start off October 1st on the right foot. When the new card comes in the mail, please give me a call here at the office so we can take care of it right away.

I want to thank you for your residency and again, I want to thank you for the opportunity to serve you better.

Have a wonderful Labor day weekend,

Diane Steeg
Senior Customer Service Manager
Glencoe Hills Apartments
McDonald Haab Mansion
Glencoe Hills Land LLC
Phone: (734) 971-5455

ddoman002's picture
ddoman002

Thank you both for taking the time to resolve the issue, and I'm glad that you will be starting the courtesy calls to those with automatic withdrawal! Great idea. Thank you also for addressing my other concerns. Regarding the strangers in our lot. I appreciate your ability to get down to the heart of the issues at hand.


jgrasshoff's picture

Game Time!

Announcement for Glencoe Hills

This Saturday Michigan football kicks off at 3:30pm vs UCONN. Wear your maize n blue this weekend and stop by our office to show your Wolverine pride! Jeremy's Prediction: Ted's Prediction: Jason's Prediction: Betsy's Prediction:UofM - 42 UofM - 34 UofM - 28 UofM - 34UCONN - 27 UCONN - 30 UCONN - 14 UCONN - 27



Ted.Bott's picture

WIARD'S ORCHARDS & COUNTY FAIR

Announcement for Glencoe Hills

Sep. 18, 2010 - Oct. 29, 2010 Only on: Wednesdays, Thursdays, Fridays, Saturdays, Sundays
Wiard’s Orchards&Country Fair
Wiard's Orchard and Country Fair has it all for fall: Apple Orchards, U Pick Apples, U Pick Pumpkins, a cider mill with cider mill donuts, bakery, pony rides, a corn maze, petting farm, giant inflatables, Old West hayrides, and more!