Glencoe Hills

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
GlencoeResident196385's picture

Hornet Nest

Feedback Question for Glencoe Hills

There is a hornet nest in a bush at the northeast corner of 2277. It is in the bush closest to the sidewalk and is easily visible. Could we please have this removed?

sara.thompson's picture
sara.thompson McKinley Employee

Good Morning Patrick,

Thank you for bringing this to our attention. We will have this taken care of today! If you have any further issues that need immediate attention, please feel free to call our office or put in a work order through my.mckinley - we are here to help! Thank you for being a Glencoe Hills resident and have a great day!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com


tdiamond's picture

Slow Maintenance Request Response

Feedback Problem for Glencoe Hills

I requested maintenance at 11:00 am and 2:15 yesterday because my thermostat stopped working. How long does it take for maintenance to actually work on an issue? This is my 2nd day of 85+ degree heat without air conditioning.

sara.thompson's picture
sara.thompson McKinley Employee

Good Morning Tracie,

I am sorry to hear about your thermostat issue and we have addressed the response time with our maintenance team. At this time, I show that all is repaired and no further issue has occurred. If there is anything that I can assist with or any additional work orders, please let me know! Thank you for being a Glencoe Hills resident!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com


ladyamolah's picture

Problem

Feedback Question for Glencoe Hills

Hi I recieved e mail about problem in my apartment and when I left everything was fine and now outside the country. How do I know what couse the problem and how did the report

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Amal,  I am not sure that I understand your message and will send you an email to get more details.

Sincerely,

Charlotte

charlotte.jooste@mckinley.com


GlencoeResident196385's picture

Hallway Carpet

Feedback Problem for Glencoe Hills

Could you please clean the carpet in the hallway of 2273? It seems that a neighbor was feeling a bit ill and vomited down the stairs and did not feel well enough to clean it up.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Patrick,  thank you for letting us know about it.  We will get it cleaned and carpet treated this morning.  I am so sorry about this inconvenience!

Charlotte

charlotte.jooste@mckinley.com

GlencoeResident196385's picture
GlencoeResident...

Thanks for the swift response.


liabozarth's picture

Including recycle bins in our apartment complex (climate change concerns)

Feedback Problem for Glencoe Hills

Hi, Can the apartment management provide recycle bins in our apartment complex? I'm willing to pay a bit more to have these bins. I'm sure others who are equally concerned about climate change and environmental protection would want to have them also...

verde001's picture
verde001

There are two recycling bins:

One close to 2103 and one close to 2240.

GlencoeResident196385's picture
GlencoeResident...

I like the thought here - keep in mind many people do not recycle properly and that means much of what could be recycled ends up in the landfill anyway... Here is a link to Pittsfield Township's recycling guide - https://pittsfield-mi.gov/DocumentCenter/View/106


verde001's picture

liquid coming out of AC unit at 2129

Feedback Problem for Glencoe Hills

There is an AC unit leaking -what I hope it's water- into the Hall of the building...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Anthony,  thank you for letting us know. I opened a work order for this to get resolved.  It most likely is water that is draining from an air conditioner.  

Have a great day!

Charlotte

charlotte.jooste@mckinley.com

 


CharlotteJooste's picture

Water is restored

Announcement for Glencoe Hills

Dear residents,

The water to your home is now restored.

Thank you for your patience!

Charlotte



CharlotteJooste's picture

Water shut off

Announcement for Glencoe Hills

Dear Residents of 2104, 2108 and 2112,

Water to your home is currently shut off due to an emergency repair. We anticipate that it will be restored within 30 minutes. We apologize for the inconvenience and will keep you informed.

Charlotte

charlotte.jooste@mckinley.com



Puffa's picture

Chemical Smells

Feedback Problem for Glencoe Hills

I have been smelling a chemical substance conning out of air conditioning vents. It makes me sick to my stomach and you can taste it in your mouth. It couldn't be safe. Please fix this. They keep say in it is the apartments that has their baths glazed. So why am I still.smelling it after three weeks?...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Glenda,  I am sorry about this smell in your home.  I know that the emergency on call technician stopped by your home to try and resolve the issue. I left a voice message for you to please return my call so that we can  discuss the details.

I look forward to hear from you.

Charlotte

charlotte.jooste@mckinley.com


Puffa's picture

Rent issue

Feedback Problem for Glencoe Hills

I paid on my rent and its showing the same amount of rent.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Glenda,  I reviewed your account and it seems to be updated.   Please let me know if you need additional information.

Have a great weekend!

Charlotte

charlotte.jooste@mckinley.com