Glencoe Hills

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
palamraja83's picture

Garbage items on bush 2277

Feedback Problem for Glencoe Hills

Someone put garbage items on bush everyday on 2277 -pond side bush. Today they put condom and tobacco papers. I can’t open the window. I informed one of the maintenance team guy, who cleaned daily those things. He also mentioned that he already informed to community manager about this. Please do some actions about this issue.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Good morning Rajkumar,  thank you for bringing this to our attention.  We will make sure to monitor this area day in order to get this resolved.  I am sorry for this mess! We will take care of it for you.

Have a great week!

Charlotte

charlotte.jooste@mckinley.com


zogdaddy's picture

Weed smoking in Bldg 2281

Feedback Problem for Glencoe Hills

Someone is smoking weed every night in building 2281. The hallway reeks and in turn my apartment reeks whenever my A/C comes on. Could you please address this? Could you remind tenants that any smoking in the building is a lease violation? This is getting ridiculous

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Scott,  thank you for discussing this issue with me - Great Lakes Security will monitor your building and surroundings and help us to identify the responsible people so that we can address the lease violation.  

I always appreciate your feedback!

Charlotte

charlotte.jooste@mckinley.com


Cihendricks's picture

Someone got into cars in the parking lot by 2109-2113

Feedback Problem for Glencoe Hills

Last night someone got into a few cars in this lot probably looking for valuable things. Please increase security.

sara.thompson's picture
sara.thompson McKinley Employee

Good Morning Cecilia,

Thank you for bringing this matter to our attention. We will be following up with our security team and I will also be reaching out to you via phone to gather more detail. Enjoy your day, I look forward to speaking with you soon!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com


GlencoeResident196385's picture

Glencoe Trail / Fountain

Feedback Question for Glencoe Hills

Many residents enjoy the trail around the pond. The sign says it is maintained for several months out of the year. I feel it may need some attention as there are some washed out areas and ruts as well as low hanging branches. Also, is the fountain no more?

sara.thompson's picture
sara.thompson McKinley Employee

Good Morning Patrick,

Thank you for reaching out in regards to the trails arounf the pond. We can have our maintenance team take a look in to the low hanging branches and areas where the rain has washed the sand out. The fountain is currently undergoing maintenance and is planned to be restored when possible. We hope that you continue to enjoy the trails and pond area while the weather is still great. Thank you for being a Glencoe Hills resident!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com

gtyler75's picture
gtyler75

Glad to hear tree trimming will take place soon. It will make walking the path much easier!

jzaher's picture
jzaher

Thank you for trimming the trees.


Hafner_Strine's picture

Missing Package

Feedback Question for Glencoe Hills

Hi neighbors, I was supposed to have a packaged with a book for school delivered last Monday (8/12) but it never showed up, and the office doesn't have it. If by chance it got delivered to the wrong building and is sitting down by the mailboxes I would greatly appreciate it if someone could drop it off at the office for me. Thanks, Brooke S. 2120 Apt.12...

sara.thompson's picture
sara.thompson McKinley Employee

Good Morning Brooke,

I am sorry to hear about your misplaced package. I hope that you were able to find it or contact the carrier to have them resolve the issue. We continue to check the incoming packages at the office for you! Have a great day!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com


GlencoeResident196385's picture

Hornet Nest

Feedback Question for Glencoe Hills

There is a hornet nest in a bush at the northeast corner of 2277. It is in the bush closest to the sidewalk and is easily visible. Could we please have this removed?

sara.thompson's picture
sara.thompson McKinley Employee

Good Morning Patrick,

Thank you for bringing this to our attention. We will have this taken care of today! If you have any further issues that need immediate attention, please feel free to call our office or put in a work order through my.mckinley - we are here to help! Thank you for being a Glencoe Hills resident and have a great day!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com


tdiamond's picture

Slow Maintenance Request Response

Feedback Problem for Glencoe Hills

I requested maintenance at 11:00 am and 2:15 yesterday because my thermostat stopped working. How long does it take for maintenance to actually work on an issue? This is my 2nd day of 85+ degree heat without air conditioning.

sara.thompson's picture
sara.thompson McKinley Employee

Good Morning Tracie,

I am sorry to hear about your thermostat issue and we have addressed the response time with our maintenance team. At this time, I show that all is repaired and no further issue has occurred. If there is anything that I can assist with or any additional work orders, please let me know! Thank you for being a Glencoe Hills resident!

Sara Thompson

Assistant Community Manager

sara.wardell@mckinley.com


ladyamolah's picture

Problem

Feedback Question for Glencoe Hills

Hi I recieved e mail about problem in my apartment and when I left everything was fine and now outside the country. How do I know what couse the problem and how did the report

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Amal,  I am not sure that I understand your message and will send you an email to get more details.

Sincerely,

Charlotte

charlotte.jooste@mckinley.com


GlencoeResident196385's picture

Hallway Carpet

Feedback Problem for Glencoe Hills

Could you please clean the carpet in the hallway of 2273? It seems that a neighbor was feeling a bit ill and vomited down the stairs and did not feel well enough to clean it up.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Patrick,  thank you for letting us know about it.  We will get it cleaned and carpet treated this morning.  I am so sorry about this inconvenience!

Charlotte

charlotte.jooste@mckinley.com

GlencoeResident196385's picture
GlencoeResident...

Thanks for the swift response.


liabozarth's picture

Including recycle bins in our apartment complex (climate change concerns)

Feedback Problem for Glencoe Hills

Hi, Can the apartment management provide recycle bins in our apartment complex? I'm willing to pay a bit more to have these bins. I'm sure others who are equally concerned about climate change and environmental protection would want to have them also...

verde001's picture
verde001

There are two recycling bins:

One close to 2103 and one close to 2240.

GlencoeResident196385's picture
GlencoeResident...

I like the thought here - keep in mind many people do not recycle properly and that means much of what could be recycled ends up in the landfill anyway... Here is a link to Pittsfield Township's recycling guide - https://pittsfield-mi.gov/DocumentCenter/View/106