Glencoe Hills

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
GlencoeResident196385's picture

Carport Parking

Feedback Question for Glencoe Hills

Would you please consider putting up signs that make it clear the carports are paid parking spots for residents who choose to pay for them? Unfamiliar cars have been parking under the carport taking advantage of empty spots. It is only a matter of time before someone parks in a spot that is assigned to someone else. What recourse do we have if someone parks in our spot? Is there a towing company residents can call if it is after hours?


dbtyful1's picture

Neighbor Stealing mail

Feedback Problem for Glencoe Hills

Help!!! I just saw my neighbor steal a 50lb bag of dog food from a chewy.com box that's addressed to the guys that own the motor cycles. The box was delivered yesterday evening. They lived in apt 12...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Dionne,  thank you for letting us know about this incident.  I was hoping to connect with you but was not able to leave a voice message.  I followed up with an email and am looking forward hearing from you.

Enjoy the rest of your week!

Charlotte

charlotte.jooste@mckinley.com


jzaher's picture

Snow Removal

Feedback Problem for Glencoe Hills

When we have heavy snow it would be so helpful if maintenance would go through the day after and their initial plowing and scrape down to the pavement. Inevitably by not doing this, the parking lots are a sheet of ice on days following snow and that first round of snow removal. Thanks much.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Julia,  thank you for this reminder regarding snow removal.  It is our goal to remove snow as quickly and efficiently as possible.  We appreciate all suggestions to serve our community better.

Have a great week!

Charlotte

charlotte.jooste@mckinley.com


Loly1982's picture

Rent

Feedback Question for Glencoe Hills

I set up to make a payment online Nov 30 bat the homepage still shows that the rent is still due...what should I do?

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Loly,   thank you for reaching out to us.  I reviewed your resident ledger and you currently don't have an open balance. It seems as if the online payment was successful.  Please let me know if you need additional information.

Enjoy the rest of the week!

Charlotte

charlotte.jooste@mckinley.com


1962September's picture

Help

Feedback Question for Glencoe Hills

Neighbor who said he would help me once a week for 5 minutes to take my garbage to the dumpster, you told me to call you...I forgot your name and I don't have you phone number, if you are reading this...Happy Thanksgiving and as for the assistance? Anytime that is convenient for you. I know it's not snowing, but my back is just not being a really good friend to pain and worse friend to me...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Kim,  I am sorry that you are not feeling well.  I hope your neighbor saw this posting, please let me know if you were able to get help to remove the garbage from your home.

Have a nice weekend!

Charlotte

charlotte.jooste@mckinley.com


JNH's picture

Parking Lot Theft

Feedback Problem for Glencoe Hills

I just wanted to report that someone decided to steal the windshield wipers off of our car. We live in the back left corner of the community (near Clark Rd) and I wanted to let others know in case it wasn't an isolated incident...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Good morning Jazmine,  thank you for letting us know about this incident, this is very unfortunate!  We never had windshield wiper theft reported to us before. I will report this to Great Lakes that does security patrols in our community.  I am sorry that this happened to you!

Charlotte

charlotte.jooste@mckinley.com


jdb1515's picture

Fire

Feedback Problem for Glencoe Hills

Why did residents not get a notification about the fire?

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Jennifer,  I also left you a voice message to please call me if you have any further concerns or questions  regarding the fire incident.

I look forward hearing from you.

Charlotte

charlotte.jooste@mckinley.com


jtforbes14's picture

Water Shut-off at 2136?

Feedback Problem for Glencoe Hills

Hey y'all, sometime today(11/17) the water got shut off unannounced in building 2136, and it just came back on around 5:30. What's up with that? Was it an isolated issue to just my apartment? Thanks!...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Good morning John,  I am sorry about this late notice.  We had an emergency plumbing repair yesterday. I am glad to report that the repairs was completed, as you mentioned around 5:30 pm last night.

My apology for any inconvenience.

Charlotte

charlotte.jooste@mckinley.com 


An81's picture

Smell of cigarettes/weed inside the building 2119

Feedback Problem for Glencoe Hills

This is the third time I've raised the issue of smoking inside and outside of Building 2119. For several days in a row, the first floor has been showing a persistent smell of cigarette or marijuana smoke. When will there finally be any action to solve this problem? Moreover, now this smoke in the heating system, and when the heating is switched on, the apartment begins to smell strongly of this smoke. Solve the problem or move us into a building where there is no smoke! We are tired of breathing this cigarette/marijuana smoke!...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Andrei,  I am sorry that this situation is not resolved yet.  We are inspecting the building frequently to try and identify the neighbor that is smoking.  Glencoe Hills is a no smoking community and smoking is a lease violation that can result in an eviction.  Please provide any additional details that you might have.

I look forward to hearing from you.

Charlotte

charlotte.jooste@mckinley.com


1962September's picture

Looking for a little Help

Feedback Problem for Glencoe Hills

Hi neighbors, I am looking for someone who won't find this silly, but I will pay $15 a month if someone could take my garbage to the dumpster once a week, my back is bad and I have some issues with balance that really doesn't care for ice and snow. If you can and don't mind we can start the first week of December, it would only last through the winter and I would pay entire $15 that first week. Email me at kimberlyelsifor@gmail.com if you are interested...

C.fisher's picture
C.fisher

What building are u in