Glencoe Hills

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
GlencoeResident196385's picture

Carport Parking

Feedback Question for Glencoe Hills

Would you please consider putting up signs that make it clear the carports are paid parking spots for residents who choose to pay for them? Unfamiliar cars have been parking under the carport taking advantage of empty spots. It is only a matter of time before someone parks in a spot that is assigned to someone else. What recourse do we have if someone parks in our spot? Is there a towing company residents can call if it is after hours?


CharlotteJooste's picture

Hot water shut off

Announcement for Glencoe Hills

Dear residents, we have to shut the hot water to your building off due to an emergency repair. We are expecting our contractor to arrive in approximately one hour. We hope to have this repair complete as soon as possible for you. We will keep you informed.

I am sorry for this inconvenience!

Charlotte

charlotte.jooste@mckinley.com


jzaher's picture
jzaher

2260 has no water. Is this our building you're talking about? Thanks.


dbtyful1's picture

Neighbor Stealing mail

Feedback Problem for Glencoe Hills

Help!!! I just saw my neighbor steal a 50lb bag of dog food from a chewy.com box that's addressed to the guys that own the motor cycles. The box was delivered yesterday evening. They lived in apt 12...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Dionne,  thank you for letting us know about this incident.  I was hoping to connect with you but was not able to leave a voice message.  I followed up with an email and am looking forward hearing from you.

Enjoy the rest of your week!

Charlotte

charlotte.jooste@mckinley.com


jzaher's picture

Snow Removal

Feedback Problem for Glencoe Hills

When we have heavy snow it would be so helpful if maintenance would go through the day after and their initial plowing and scrape down to the pavement. Inevitably by not doing this, the parking lots are a sheet of ice on days following snow and that first round of snow removal. Thanks much.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Julia,  thank you for this reminder regarding snow removal.  It is our goal to remove snow as quickly and efficiently as possible.  We appreciate all suggestions to serve our community better.

Have a great week!

Charlotte

charlotte.jooste@mckinley.com


Loly1982's picture

Rent

Feedback Question for Glencoe Hills

I set up to make a payment online Nov 30 bat the homepage still shows that the rent is still due...what should I do?

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Loly,   thank you for reaching out to us.  I reviewed your resident ledger and you currently don't have an open balance. It seems as if the online payment was successful.  Please let me know if you need additional information.

Enjoy the rest of the week!

Charlotte

charlotte.jooste@mckinley.com


1962September's picture

Help

Feedback Question for Glencoe Hills

Neighbor who said he would help me once a week for 5 minutes to take my garbage to the dumpster, you told me to call you...I forgot your name and I don't have you phone number, if you are reading this...Happy Thanksgiving and as for the assistance? Anytime that is convenient for you. I know it's not snowing, but my back is just not being a really good friend to pain and worse friend to me...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Kim,  I am sorry that you are not feeling well.  I hope your neighbor saw this posting, please let me know if you were able to get help to remove the garbage from your home.

Have a nice weekend!

Charlotte

charlotte.jooste@mckinley.com


CharlotteJooste's picture

Urgent Reminders

Announcement for Multiple Communities

Dear Residents,

This is just a friendly reminder that you are not allowed to have bird feeders attached to the railings of the glass sliding doors. All stickers, signs or flags posted in windows must be removed. You are welcome to install curtains in your home however, it must be installed on the inside of your apartment so that the blinds are visible from outside to create a uniform aesthetic. If you currently have any of the aforementioned items please ensure that you adhere to this request by Monday, December 2nd at 8 AM.

All vehicles must be operational, parked properly...


dbtyful1's picture
dbtyful1

It's a federal law that families of service members are allowed to hang " Blue Star" or "Gold star" in the window during war time in support if their loved one. So you can't take that right from us.


CharlotteJooste's picture

Thanksgiving Office Hours

Announcement for Multiple Communities

Dear Glencoe Residents,

In observance of the Thanksgiving Holiday, our leasing office will be closing early tomorrow, Wednesday, November 27, 2019 at 3pm and will resume regular business hours on Monday, December 2, 2019 from 10:00 AM to 6:00 PM.

Please follow normal procedures if you are experiencing any emergency maintenance issues by calling the leasing office number: 734-971-5455 and follow the prompts to be connected to our emergency on call team.

We wish you a wonderful Thanksgiving!

Charlotte

...



nkwalker's picture

Toyota Tundra AVF 835 Call Office

Announcement for Glencoe Hills

Good afternoon Glencoe Residents,

The owner of the Toyota Tundra with license plate AVF 835 that is parked in carport #452 must please call the leasing office as soon as possible.

Thank you!

Natalie

734-971-5455.



JNH's picture

Parking Lot Theft

Feedback Problem for Glencoe Hills

I just wanted to report that someone decided to steal the windshield wipers off of our car. We live in the back left corner of the community (near Clark Rd) and I wanted to let others know in case it wasn't an isolated incident...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Good morning Jazmine,  thank you for letting us know about this incident, this is very unfortunate!  We never had windshield wiper theft reported to us before. I will report this to Great Lakes that does security patrols in our community.  I am sorry that this happened to you!

Charlotte

charlotte.jooste@mckinley.com