Glencoe Hills

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Dakeshaw's picture

Smoking in 2129

Feedback Problem for Glencoe Hills

A gentleman living in #4 of our building consistently goes out to smoke throughout the day right outside our back door. We typically have our windows open and this community is supposed to be "Smoke-free", and we are concerned about the health risks that he is imposing upon the residents here...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Alexander,  thank you for this information.  Glencoe Hills is a no smoking community and this is consider a lease violation and take this very serious.   I will follow up with your neighbors.

Charlotte

charlotte.jooste@mckinley.com


giri.eng@gmail.com's picture

Bike stolen

Feedback Problem for Glencoe Hills

My new Bike got stolen from 2107 laundry room, the bike was well locked. I am really concerned how safe our belongings in the apartment. I request management to take strict action on this. I observed main door locks are not good, people can easily open it. Is there any CCTV cameras installed near 2107? I am worried how to keep our stuffs safe?

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Gireesh,  thank you for your time discussing this incident with me.  I am truly sorry that you had to experience this.  We will stay in contact and I will let you know if we have any additional information.

Charlotte

charlotte.jooste@mckinley.com

PaulaOjeda's picture
PaulaOjeda

I had the same problem in June. They fixed the door after the theft and now it is not working again...it seem on purpose :(


Mrjlee's picture

Glencoe Is Horrible

Feedback Problem for Glencoe Hills

I have been calling the office for over a week to complain about the smoking inside and outside of the building and my three bikes were STOLEN out of the laundry room. My neighbors keep leaving their trash outside their doors and there are spiders everywhere. You wouldn't think my rent was $1500 a month. Terrible customer service and a horrible place to live...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Good evening Johnny,  I appreciate your feedback.  I received more detailed information regarding the smoking in your buiding and will follow up these residents.  I already contacted our contractor regarding the cleaning.  I left a message for you as well to follow up.  I will contact you again tomorrow after I insepcted the building.  I am sorry for your frustration, we will get this resolved.

Charlotte 

charlotte.jooste@mckinley.com


GlencoeResident196385's picture

Neighbors Violating Lease

Feedback Problem for Glencoe Hills

The resident(s) of 2277 #12 have several large dogs, at least three, one of which is clearly a pit bull. My lease states that is a breed which is not allowed at Glencoe Hills. All of the dogs demonstrate aggressive behavior. These dogs are never on leashes and their fecal matter is not picked up by the owner(s) as far as I can tell. FYI, they are the same people that terrorize everyone with their motorcycles. It also seems that several people are living in this unit.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Patrick, thank you for this information.  I am following up with your neighbor to get this immediately resolved.  

Charlotte

charlotte.jooste@mckinley.com

jhbrubkr's picture
jhbrubkr

I'm glad to know about this, thank you for posting complaint. It is good we know of potential dangers in community, of dogs not on leash and of certain aggressive breeds.


CharlotteJooste's picture

Office Hour Adjustment for Friday 10/4/2019

Announcement for Multiple Communities

Good Morning Glencoe Residents,

We would like to inform you of a late opening for the Glencoe management office on Friday, October 4, 2019. The office will be opening at 11 am on Friday and will close at 6 pm. In the event of a maintenance emergency prior to opening, please contact the office at 734-971-5455 and follow the prompts to be connected to a member of our maintenance team.

We appreciate your understanding and hope you have a wonderful rest of your week.

Charlotte

charlotte.jooste@mckinley.com



FredWattsIV's picture

My McKinley App

Feedback Question for Glencoe Hills

Can you make the website an app with all the same feature. I think it would be super convenient and a great tool.

amitsb3747g's picture
amitsb3747g

Agree


bdusseau's picture

Missing Bike - 2111

Feedback Problem for Glencoe Hills

My bike has been removed from the 2111 laundry room without my knowledge, possibly stolen? It's a red Roadmaster mountain bike with rusty handlebars, faded gear controls, and one loose brake. It was last seen in the laundry room in mid August, possibly more recently...

bschoenle's picture
bschoenle

I think the same thing happened to me in 2128. Blue "mountain" bike, pretty basic model I bought at Meijer a few years ago. I had it locked to the bike port next to the 2128 laundry room and now it's not there - noticed it the other night while doing laundry but not sure when I last saw it.

GlencoeResident196385's picture
GlencoeResident...

We had a bike get stolen out of the laundry room just a few months ago.

Mrjlee's picture
Mrjlee

I had three bikes stolen out of 2123 last week. I am pissed. Our laundry door doesn't have a lock and our outside doors are often left propped open.

PaulaOjeda's picture
PaulaOjeda

It happened the same to me in June :(


SeairaW's picture

Missing Package

Feedback Problem for Glencoe Hills

I am missing a package from amazon that was said to be delivered today. The package wasn't in the mailbox nor was it left outside of my door. Please inform me on how to go about solving this issue. Thank you...

SeairaW's picture
SeairaW

I just saw the delivery note. It should be held at the desk. I'll be by to pick it up. Thank you. Please ignore this post.


riyas.mca@gmail.com's picture

Building 2261 - Someone spray painted my car

Feedback Problem for Glencoe Hills

Yesterday around 11:15 PM, I found my car has been spray-painted with white paint by someone. My car was parked in my assigned parking lot. I called the cops and registered a complaint. Neighbours, please watch out!! Safety is a big concern for Washtenaw and Pittsfield now.

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Riyas, thank you for providing details.  As I said in our email communication, I will follow up with Pittsfiled Police department as well as our security contractor.  This is very concerning and I am so sorry that this happened to you. 

Charlotte

charlotte.jooste@mckinley.com

 

jdb1515's picture
jdb1515

Thank you for letting the other residents know. I'm sorry this happened to you... hopefully it will be investigated.


zcuttlefish's picture

Air conditioning issue

Feedback Problem for Glencoe Hills

My air conditioning doesn't appear to be functioning properly. It's constantly blowing, but the temperature barely changes. It took hours to go from 77 to 75 - and the temperature was set a 71. I think the units may not be properly cooling the air...

CharlotteJooste's picture
CharlotteJooste McKinley Employee

Zachary,  thank you for letting us know about the air conditioner problem.  I will open a request for service so that one of our technicians get this resolved.  My apology for your frustration.

Charlotte

charlotte.jooste@mckinley.com