The Courts

The Courts Apartments & Town Houses
8002 Harcourt Rd
Indianapolis, Indiana, 46260


  • Phone: 317-872-3737
  • Email:
    courts@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
gholly48's picture

WALKING IN MY APARTMENT WHILE TEENAGER DAUGHTER IS IN BED

Feedback Problem for The Courts

I have never had complaint I have been here for a 1 year . But no one told me that they would be coming my apartment at 9:00 am in the morning. and my daughter is in bed when did you start doing this? This is not good at all a strange man walking in on my daughter while she is sleep.. Talking about inspection ? Where is the letter at? I need to talk to somebody about this right now!!!!!

keith.harden's picture
keith.harden McKinley Employee

Good Morning,

I deeply apologize for this happening. I understand why this is of a concern and I will be in contact with you soon to discuss this matter. I look forward to speaking with you soon.

Thank you,

Keith R. Harden Jr.


BarryBlum's picture

My rent

Feedback Problem for The Courts

I have not payed my rent for Dec yet. My room mate is having problems with his bank account being hacked. There is now a new bank acct for him. I received s letter of intent of eviction if no payment Is received. I want you to know that I will be paying my rent in full by Friday 12/14/18. Please don't start any type of eviction. This problem will be resolved by the end of this week. I also currently don't have a working phone for you to call. I can be reached through email at barryblum@ymail.com Thank you for your consideration ...

Lea.nichols@mckinley.com's picture
Lea.nichols@mck... McKinley Employee

Good Afternoon Barry,

We were delighted to see you this morning and have Cody help you with your accounting needs. Please let us know if you need anything else or have any other concerns we can assist you with. I hope you have a great week and happy holidays!

 

Regards,

Lea Nichols


Aviationman15's picture

Parking Issues

Feedback Problem for The Courts

I don't know if this is possible, but the parking issue I feel gets worse and worse. There should be a way to have designated parking for guests and passes for people that live here. The most annoying and inconsiderate thing is to try and come back here and there are random cars parked in parking spots right in front of my home. Again I more concerned with having to park somewhere else in the cold and walk while having to carry a 2 year old in the cold. This is very unacceptable...

Lea.nichols@mckinley.com's picture
Lea.nichols@mck... McKinley Employee

Good Afternoon Justin,

 

I am very sorry to hear that parking is getting worse around your building. I will pass onto upper management your concerns with the parking and your great idea for improvement. We also have carport parking for only $25.00/month if that is something to help you not walk so far in the cold carrying a 2 year old. I will also be in-touch this week in regards to your questions about transferring etc. that you had spoke with another representative last week, as I was out unexpectedly. I look forward to speaking with you soon. Should you need anything in the meantime please let me know. I hope you have a great day and happy holidays!

 

Regards,

Lea Nichols


keith.harden's picture

Evening of Fun

Announcement for The Courts

Good Evening,

We are thankful to have you as a residents here at The Courts. As a token of our appreciation we have teamed up with AT&T to host an event for you all next week. The event will be held on Wednesday, December 12, 2018, from 4PM - 6PM at the clubhouse. There will be pizza, refreshments, and cookie decorating for you to enjoy. We look forward to seeing you all next week.

Thank you,

Keith R. Harden Jr.



Mzmarvelous1's picture

Waiting

Feedback Problem for The Courts

I put in a work request for my dryer on 11.25. A worker did come by on Monday 11.26 and said that he would return the next morning. I understand that there are other items/issues that may need to be worked first due to importance. But, as of today I have not gotten a follow up call or anything to let me know the status of either getting my dryer to work or if they are just going to replace it. Please let me know what will be done.

keith.harden's picture
keith.harden McKinley Employee

Good Afternoon,

I apologize for a lack of communication on where we stand with getting your dryer repaired. The maintenance supervisor will be in contact with you shortly to update you on the repairs with your dryer.

Thank you,

Keith R. Harden Jr.


keith.harden's picture

Holiday Office Hours

Announcement for The Courts

Good Afternoon,

We hope all has been well with you. We are sending out this announcement to update everyone on a few changes that will be made to the office hours for the end of the month. Below you will find a list of days that will have hours of operation outside of the normal business hours.

December 24, 2018: CLOSED

December 25, 2018: CLOSED

December 31, 2018: 10AM - 3PM

January 1, 2018: CLOSED

Despite the hours being changed on the above mentioned days, the emergency maintenance services will still be available. We apologize for any...



Tlpeterson321's picture

Great Maintenance Team

Feedback Praise for The Courts

I just want to say thank you to Chris Haskins and Jake Hood@The Courts apartments they both are very helpful and quickly responded and took action for my maintenance request... The court's has never had a better maintenance supervisor or staff until now... Thanks so much Chris and Jack Happy Holidays...

keith.harden's picture
keith.harden McKinley Employee

Good Afternoon Tiffany,

We greatly appreciate the kind words. If there is anything we can ever be of assistance with, please let us know.

Thank you,

Keith R. Harden Jr.


CodyChambers's picture

December Rent Reminder

Announcement for The Courts

Good Afternoon Resident(s) of The Courts!

I wanted to provide you with a friendly reminder that December rent is due on Saturday, December 1, 2018. Please submit your payment no later than 11:59 pm on Sunday, December 2, 2018 to avoid the $100 late fee on your account. On Monday, December 3, 2018, a late fee of $100 will be assessed to all who have not paid rent in full.

YOUR RENT PAYMENT OPTIONS

PAY ONLINE AT MY.MCKINLEY.COM...


fredlo03's picture
fredlo03

Is the office open on the weekends cause the 1st falls on a Sat how can anyone pay rent before Monday everybody doesn't have extra money to pay online

CodyChambers's picture
CodyChambers McKinley Employee

Hi Fedlo,

Thank you for utilizing My.McKinley.com!  We are currently closed on the weekends. Our regular business hours are Monday-Friday 10:00 AM -6:00 PM. When paying online, you may utilize the Electronic Check (ACH) option to avoid incurring additional fees.  This payment method is just one of the many available options to you! You may also drop off a money order, cashier's check, or personal check during regular business hours or pay with cash at any CheckFreePay location.

I would be more than happy to discuss all the available options in greater detail at your convenience.  As always, please let us know if there is anything else we can do to assist you.

Thank you again and I hope you have a wonderful day!

Respectfully, 

Cody Chambers

McKinley, Inc. 

fredlo03's picture
fredlo03

I think your missing my point the first falls on the weekend you guys are closed we would have to pay extra fees to pay rent why are you guys closed on the weekend

JacquelineYazigi's picture
JacquelineYazigi McKinley Employee

Hi Fredlo, In the event we are closed on the 1st, you may bring a check in at close of business on Friday 11/30/18. You may also submit your payment online free of charge, or you can submit a payment at one the CheckFreePay locations. The closest CheckFreePay location is Walmart on 86th Street or the Kroger right off of 86th Street. Hope this helps! Jackie Yazigi McKinley Inc. 

fredlo03's picture
fredlo03

Thanks


Aviationman15's picture

BUGS

Feedback Problem for The Courts

OK, first of all I understand that it is getting colder and that keeping your home warm can attract bugs. Having said that, I have been having problems with bugs in this townhome since moving in. Everytime I have had the exterminator come in, they hardly do anything. At this point I feel like the place just needs to be completely bug bombed and fumigated. I'm tired of constantly having to kill spiders and now house roaches. This needs to be fixed!...

keith.harden's picture
keith.harden McKinley Employee

Good Afternoon,

I understand how bothersome it can be to have insects coming into your home. I apologize for you having to deal with this issue. I would like to get your home inspected and treated by Terminix. I will be in contact with you soon to discuss when we can have this concern addressed.

Thank you,

Keith R. Harden Jr.


smcclelland30's picture

Not GOOD

Feedback Problem for The Courts

Someone just decided to bang on my window and then jump in their car and bolt. I know NO ONE here and this less than TASTEFUL!!!!! You need to place the rolling gates BACK IN PLACE!!! This is ABSOLUTELY unacceptable!!!!!!!!!

smcclelland30's picture
smcclelland30

I am UTTERLY disgusted!

keith.harden's picture
keith.harden McKinley Employee

Good Afternoon,

I am sorry to hear you had to deal with someone knocking on your window. I would be disturbed by this as well. I will be in contact with you soon to learn more about this concern and to let you know how we can be of assistance.

Thank you,

Keith R. Harden Jr.

Aviationman15's picture
Aviationman15

My fiance who went to check the mail just had some ice thrown at the vehicle also while our child is in the back seat. I am supremely upset about this!!

keith.harden's picture
keith.harden McKinley Employee

Good Morning,

I am saddened to hear that your wife had to experience this encouter. I will be in contact with soon to learn more about this incident.

Thank you,

Keith R. Harden Jr.