Hessel on the Park

Hessel on the Park
1862 Valley Rd.
Champaign, Illinois, 61820


  • Phone: 217-356-4012
  • Email:
    Hessel@mckinley.com
  • Office Hours:
    Mon 9:00am - 6:00pm
    Tue 9:00am - 6:00pm
    Wed 9:00am - 6:00pm
    Thu 9:00am - 6:00pm
    Fri 9:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun 12:00pm - 4:00pm
  • Resident Handbook:
kellyg's picture

Late Fees

Feedback Problem for Hessel on the Park

I paid the day before a late fee was to be assessed, but you didn't count my payment until the next day and charged me a $20 late fee. With all of the problems I have had here with people breaking into my mailbox and stealing two cards, losing a refrigerator full of food due to problems with this super old refrigerator, and now being without air during the hottest days of the year so far, I am not willing to just eat a $20 fee that shouldn't have been assessed in the first place. Please respond and let me know when it will be reversed...

ScottCarter's picture
ScottCarter McKinley Employee

Hi Kelly,

 

  I will have Erin reverse the late fee this morning. H&S will be out today to service your AC. Please let me know if there is anything else we can do for you.

Thank you,

Scott Carter

Community Manager

Scott.Carter@Mckinley.com


AndyLindsey's picture

Lunch with Comcast

Announcement for Multiple Communities

Good afternoon Residents of Hessel on the Park, Champaign House, and Westbury Townhomes, We are pleased to have Comcast visit our leasing office at Hessel on the Park on Monday May 1st, 2017, and we want to extend the invitation to you!! Please join us between 2:00 PM and 4:00 PM on the first of the month to pay rent and enjoy some free pizza! Representatives from Comcast will be in the office to answer any cable/internet service questions you have. They will be prepared to help you get set up with service and assist any current subscribers with questions regarding their current service...


AndyLindsey's picture

Upcoming Temporary Loss of Water

Announcement for Hessel on the Park

Good afternoon Residents of Hessel on the Park,

It was reported yesterday that buildings 3, 4, & 5 would experience a temporary loss of water to repair a water main line today between 12:00 PM and 3:00 PM. Due to technical difficulties, they were unable to complete the required maintenance today. The repairs are now scheduled to occur tomorrow between 1:00 PM and 3:00 PM. Please be aware that this will only affect the apartments with addresses at 1605, 1607 and 1609 Valley Rd.

We apologize for the inconvenience and will complete the repairs as quickly as possible. If...



ScottCarter's picture

Temporary Water Outage

Announcement for Hessel on the Park

Dear Residents of Hessel on the Park,

Building 1605, 1607 and 1609 will experience a temporary water outage Thursday, April 13th between the hours of 12pm and 3pm to repair a water main supply line.

We apologize for the inconvenience and will complete the repairs as quickly as possible. If you have any questions, please feel free to call the office at 217-356-4012.

Thank you,

Scott Carter | Community Manager

Hessel on the Park

Scott.Carter@Mckinley.com



ScottCarter's picture

Grounds and Safety Update

Announcement for Hessel on the Park

Dear Hessel Residents,

I just want to take a few minutes and give a couple quick updates. We will have several contractors on the property over the next couple weeks. Among other things, they will be doing some replacement of damaged bricks, painting all 22 open breezeways, repairing gutters, repairing parking lot concrete, clearing trees and bushes away from our buildings and doing some various other repairs.

We look forward to having all of the repairs completed by the end of May, weather permitting.

I also want to let you know we have two reports of...



nstanko's picture

Autopay Reset

Feedback Problem for Hessel on the Park

I just got slapped with a late fee because my Autopay got reset. I had 2 accounts in there with autopay enabled, and it charged the wrong account for March. So I removed the other account, and had thought that Autopay was still enabled. Turns out it got disabled. What happened?

ScottCarter's picture
ScottCarter McKinley Employee

Hi Nick,

 

   We can help with the late fees. If you give Erin a call, she can help you figure out what happened and take care of the late fees for you.

 

Thank you,

Scott Carter

Community Manager

Scott.Carter@Mckinley.com


KevinDozier's picture

Breakfast To Go!

Announcement for Hessel on the Park

Good morning Residents of Champaign House, Hessel on the Park, and Westbury Townhomes,

Start your day right and grab your "breakfast to go" as you leave your home this morning! Our friendly Mckinley staff will be at the end of Valley Road handing out pastries, fruit, and juice.



jrspiegel's picture

Laundry card machine error

Feedback Problem for Hessel on the Park

Hi- I think the card machine in the Hessel Park laundry room is broken. It's not loading any money onto my card...

ScottCarter's picture
ScottCarter McKinley Employee

Hi Jeremy,

 

    We have already been in contact with coin mach and they are sending out a tech to repair it. Thank you for letting us know. In the short term, you can call the number on the back of your laundry card and they will walk you through the steps to load money onto your card over the phone.

 

Thank you,

Scott Carter

Community Manager

Scott.Carter@Mckinley.com


AndyLindsey's picture

Closing Office Early Today

Announcement for Multiple Communities

Good morning Residents of Champaign House, Hessel on the Park, and Westbury Townhomes,

Please note that the leasing office located at Hessel on the Park will close early today Friday March 24, 2017 at 2:30 PM. We will resume normal office hours after today. As a reminder, our normal office hours are as follows:

Monday- Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 2:00 PM

We appreciate your cooperation and understanding, and we look forward to seeing you in the future!

Sincerely,

-Andy Lindsey | SSA



JasonMatar's picture

BREAKFAST TO GO!

Event for Hessel on the Park

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