Hessel on the Park

Hessel on the Park
1862 Valley Rd.
Champaign, Illinois, 61820


  • Phone: 217-356-4012
  • Email:
    Hessel@mckinley.com
  • Office Hours:
    Mon 9:00am - 6:00pm
    Tue 9:00am - 6:00pm
    Wed 9:00am - 6:00pm
    Thu 9:00am - 6:00pm
    Fri 9:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun 12:00pm - 4:00pm
AndyLindsey's picture

Planned Water Outage

Announcement for Hessel on the Park

Good afternoon Residents of Building 4, Please be aware that there will be a temporary water outage in Building 4 on Monday for up to 30 min. between 9:00 am and 12:00 pm for scheduled maintenance with Illinois American Water. This will affect residents living in 1607 Valley Rd. Thank you for your patience and cooperation. Feel free to reach the office with any questions. Kindly, -Andy Lindsey | SSA


AndyLindsey's picture

Temporarty Water Outage

Announcement for Hessel on the Park

Dear Residents of Building 20,

Please be aware that due to a maintenance emergency the water to Building 20 will be temporarily shut off. This will affect the townhomes from 1640-1662, and we hope to have the water turned back on within the hour. We appreciate your patience and cooperation. Feel free to reach us at the office if you have any additional questions or concerns.

Thanks,

Andy Lindsey | SSA 217.356.4012



AndyLindsey's picture

Water Outage

Announcement for Hessel on the Park

Dear Residents of Building 30,

Please be aware that due to a maintenance emergency the water to Building 30 will be temporarily shut off. This will affect the townhomes from 1850-1860, and we hope to have the water turned back on tomorrow morning. We appreciate your patience and cooperation. Feel free to reach us at the office if you have any additional questions or concerns.

Thanks,

Andy Lindsey | SSA 217.356.4012


AndyLindsey's picture
AndyLindsey McKinley Employee

The water has been restored.  Thank you for your patience. 

-Andy  


Mattsoria028@gmail.com's picture

Where is maintenance???

Feedback Problem for Hessel on the Park

I've called the emergency phone 4 times tonight(7-20-16). A water line that was put in two days ago busted while I was trying to use it. There is water going everywhere uncontrollably. No one has come or called me back. How is it a emergency hotline if no one comes?...

Dillondritter's picture
Dillondritter

Any news? We have no water.


dsingh's picture

New Rent and Car port charge is not updated

Feedback Problem for Hessel on the Park

Today I received hard copy of August rent. It has two things that needs to be updated. 1.Under new lease agreement I am no longer going to use car port.Still August rent has the charges for car port. 2.Rent amount is not updated.

ScottCarter's picture
ScottCarter McKinley Employee

Hi Damanjit,

   I spoke with Erin about your 2 issues. She will be correcting that for you. Thank you for reaching out and letting us know about the issue.

 

Thank you,

Scott.Carter

Community Manager

scott.carter@mckinley.com


tigers15's picture

Need maintenance

Feedback Problem for Hessel on the Park

I put in a work order for a cracked ceiling over TWO weeks ago. After one week I spoke with employees at the main office and was told that the work order had been closed- I was told the problem was taken care of (it wasn't) so they opened another work order for me. Now when I call to ask when I may expect someone to fix it, I am told there are many other work orders and mine may not be a priority. Today I put in a work order at 9am (for a backed up sink) and again I have yet to have a maintenance employee come to take a look. I understand maintenance has a lot to do, but I'm curious...

ScottCarter's picture
ScottCarter McKinley Employee

Hi Melynda,

    I just spoke with maintenance. They will be there within the next 10 minutes. Please ask for me when you call the office if you have any issues or email me directly. I just found out about this and I will have someone there right away!

Thank you,

Scott Carter

Community Manager

scott.carter@mckinley.com

  


AndyLindsey's picture

Temporary Water Outage

Announcement for Hessel on the Park

Dear Residents of Building 27,

Please be aware that due to a maintenance emergency the water to Building 27 will be temporarily shut off this morning. This will affect the townhomes from 1802-1816. We appreciate your patience and cooperation. Feel free to reach us at the office if you have any additional questions or concerns.

Thanks,

Andy Lindsey | SSA 217.356.4012



dkessel64's picture

Noisy neighbors

Feedback Problem for Hessel on the Park

The family above me allows the child to jump off furniture day and night. The kid doesn't have a bedtime, but I do! The jumping is almost a constant. I am ready to find somewhere else to live. I am sick of the noise. So inconsiderate...

dkessel64's picture
dkessel64

Wow, it's 10pm, and for the first time in a year, it's QUIET. Maybe I should be worried.
Nope, I was fooled. It's started again. For a minute there, I thought I might get to sleep tonight.

dkessel64's picture
dkessel64

A tenant in a building next to me must move to an apartment above the laundry room because they have children who are noisy during the day, when another tenant claims to be sleeping. ( not true, but her complaints are heard.)
I still have a child jumping off furniture day and night. Starts at 5 am, sometimes I think he falls asleep around 11-pm. We live next to a PARK! Take the kid outside and let him get some fresh air and sunshine. I might be able to get a night's rest for a change.

dkessel64's picture
dkessel64

It's 10:30pm. Both parents are walking through JUMP! the apartment front to back. Kid running around. JUMP!I am ready to start beating on the ceiling JUMP!
Hey! wake the hell Up! JUMP!You have neighbors. They don't care. Kid just jumped off furniture and ran through the apartment. parents walking around the apartment, freaking clueless. Kid running through the apartment. JUMP
Seriously tired of this shit every night.

JUMP!

dkessel64's picture
dkessel64

Thump thump. Do this people sleep? Nope. Thump.
I think they are reading this post. The more I post, the louder the thumps

dkessel64's picture
dkessel64

this is day in and day out. The kid gets up between 5 and 6am. He is running around the apartment today. ALL DAY.
Air horn? Broom?
I am not sure how to get their attention that their noise is freaking unbearable.
I want to SCREAM. all day. Every day. I hate this.

dkessel64's picture
dkessel64

I seriously leave on the days off. I can't stand the damn noise. I should not have to leave my apartment just because these people keep that child a hostage in the apartment. They need to move to an apartment above the laundry so they don't keep me awake. I am COMPLAINING, but nobody hears me. Nobody here gives a damn. This place is a freaking joke. There is no damn peace & quiet.

dkessel64's picture
dkessel64

Running. Thump. Running. Running Running. JUMP
running
I am so tired of this shit


nstanko's picture

Maintenance never seems to have a key

Feedback Problem for Hessel on the Park

I've had several (read 8) maintenance requests in the month I've been in my unit, and it seems like the maintenance staff never has a key on file for my unit, despite having borrowed my key several times to make a copy. I'm working 7:30-5:30 Monday - Friday, and can't be home to let the maintenance staff in at the drop of a hat. What gives?...

ScottCarter's picture
ScottCarter McKinley Employee

Hi Nicholas,

Hi Nicholas,

   I do have a key for your apartment. I will have the maintenance team use it today to install that new filter. We did recently purchase a new key making machine. If this key was made off the old one it may not work. If that is the case, I will reach out to you and let you know.

 

Thank you,

Scott Carter

Community Manager

scott.carter@mckinley.com

 


dkessel64's picture

New paint is very nice!

Feedback Praise for Hessel on the Park

I appreciate the new paint in the hallways. I really love the color! The painters did a nice job!

ScottCarter's picture
ScottCarter McKinley Employee

Hi Dawn,

 

    Thanks for noticing the new paint, I am glad you like it. The painters do do a great job and take pride in their work. You are the first one to comment about it and I'm happy that we were able to get it done.

 

Thank you,

Scott Carter

Community Manager

scott.carter@mckinley.com