Hessel on the Park

Hessel on the Park
1862 Valley Rd.
Champaign, Illinois, 61820


  • Phone: 217-356-4012
  • Email:
    Hessel@mckinley.com
  • Office Hours:
    Mon 9:00am - 6:00pm
    Tue 9:00am - 6:00pm
    Wed 9:00am - 6:00pm
    Thu 9:00am - 6:00pm
    Fri 9:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun By Appointment
AndyLindsey's picture

Parking Lot Construction - Update

Announcement for Hessel on the Park

Dear Residents of Hessel on the Park,

We are pleased to provide official dates for the upcoming parking lot construction. You may now refer to the following updated schedule. Additionally, please note that this project will only affect the eastern part of the parking lot (everything on the same side of Valley Rd. as the Leasing Office).

Work Start Date : May 5th, 2016

Expected Completion Date : May 17th, 2016

The following areas of the parking lot will be closed for the respective dates (weather permitting):

Southeast Parking Lot (In front of...

aspcoolbowler23's picture
aspcoolbowler23

What time do they start tomorrow?


seleenermparis's picture

Bugs

Feedback Problem for Hessel on the Park

The continuation of the cockroach problem is still bother some (although it has become better (if we could get back on a spraying schedule that would be great). Also, tis the season! We have ants. Please spray for these as well.

ScottCarter's picture
ScottCarter McKinley Employee

Hi Sandra,

   We do have American Pest Control out every Friday to spray for insects. We keep a log in the office and anything that is reported we put in the log for the tech to address on Friday. Obviously, if there is an emergency we have him come out as soon as we are aware of the situation. I will put your apartment on the list to do this week. If you would like him out earlier than Friday, please call me or anyone else at the office to let us know.

Thank you,

Scott Carter

Community Manager

scott.carter@mckinley.com


joshfactorial's picture

Online rent payment

Feedback Question for Hessel on the Park

My online payment is not reflecting my rent. It was supposed to reflect a $25 reduction due to the death of my pet. Instead, the rent is currently at $25.

ScottCarter's picture
ScottCarter McKinley Employee

Hi Joshua,

  Very sorry to hear about the loss to your family. I spoke with Erin and she has removed the charge. Again, very sorry for your loss, if there is anything else we can do for you please let us know.

Thank you,

Scott Carter

Community Manager

scott.carter@mckinley.com


AndyLindsey's picture

Upcoming Resident Event: Community Yard Sale

Announcement for Hessel on the Park

Dear Residents,

We are pleased to announce an upcoming resident event. The Hessel on the Park staff excitedly invites everyone to take part in our Community Yard Sale on May 7 th & May 8 th . “One person’s trash is another person’s treasure”. Finish your spring cleaning and hopefully pocket some extra cash.

More details are coming your way soon, but we look forward to hearing your feedback and suggestions regarding this event.

Sincerely,

Andy Lindsey | Senior Sales Associate McKinley, Inc. andrew.lindsey@mckinley...


Shelbyh1219's picture

Noisey upstairs neighbors

Feedback Problem for Hessel on the Park

I don't know if this is where I need to put this. But it is after midnight and there are about 10 teenagers that have come in and out of the building all night. They have climbed out of the window on the "balcony" and yelled at kids in the park. This is not the first time it has happened...

ScottCarter's picture
ScottCarter McKinley Employee

Hi Shelby,

  Thank you for letting us know what is going on, we will be looking into the issue. Please keep in mind that every resident signed a lease that states residents, occupants, guests and invitees shall act in an orderly fashion and shall not do anything which might cause a disturbance, nuisance or an eyesore to other residents or to Landlord, its employees or agents.

   In the case when something happens like this, please call the office so we can address the issue, if it seems like a police issue (911 emergency or 217-351-4545), please call them first. In the event that this happens after hours please call the appropriate police number so we can get a copy of the report and take the appropriate steps at the office.

Thank you,

Scott Carter

Community Manager

scott.carter@mckinley.com


dkessel64's picture

water dripping/moisture issues

Feedback Problem for Hessel on the Park

the water under the carpet from the water / sewage/laundry room/ bathroom leaks have damaged some valuable items in my apartment.

ScottCarter's picture
ScottCarter McKinley Employee

Hi Dawn,

  Decoda, our Senior Tech will be in contact with you today to set a meeting with you to review what items have been damaged. Please feel free to call me or email me directly with any other concerns you may have.

 

Thank you,

Scott Carter

Community Manager

scott.carter@mckinley.com


dkessel64's picture

mold and how it is not handled properly. Imagine that.

Feedback Problem for Hessel on the Park

The black mold and water are being covered up! Not removed, not remediated. Using Kilz and drywall mud. WOW. What a way to protect the residents from such a nasty little secret. I've been rained on by sewage, and now one wall in my bedroom is covered with moisture and mold. AGAIN, just covered up. McKinley: GET A GRI{P. Just because you can't see it, doesn't mean it's not there. SERIOUSLY????? I put up wit this with the sewage dripping on me. Not one damn bit happy about water in the walls in the room where I sleep. Thinking I may need an attorney...

ScottCarter's picture
ScottCarter McKinley Employee

Good Afternoon Dawn,

   I was very glad to have the chance to talk to you this afternoon about the entire situation. I really appreciated you taking the time for both of us to understand where we are in the process of the repairs as well as what is currently being done and what both of our expectations are on resolving any issues you have.

I will make the calls that we spoke about and I will also make sure I touch base with you periodically to ensure we are all on the same page. My ultimate goal as we spoke about is to create the best possible atmosphere for you and your family here at Hessel on the Park.

 

Thank you,

Scott Carter

scott.carter@mckinley.comb

 

  


speedyk1031's picture

Parking spots

Feedback Problem for Hessel on the Park

I have lived here for almost 3 years and we have not had assigned parking spots even though they are still marked. It's not in our lease that we have assigned parking anymore. I have a neighbor that now parks in 2 spots at one time so that when her boyfriend gets home he can have the spot labeled for their apartment. They have even said something to the neighbor below them that he keeps parking in their spot. Can the numbers please be covered up so we do not have this problem? I was told when I moved in that they were in the process of this and it still has never happened. This is...

ScottCarter's picture
ScottCarter McKinley Employee

Hi Kelly,

    First I would like to thank you for being a part of our community for nearly 3 years. I really appreciate when residents give me detailed feedback so our team can focus on what our residents are asking us to do to make a difference their lives. I am aware that the old parking numbers are still on the curbs in some areas in all of our communities. I do have plans to cover all of the numbers and actually make a uniform appearance with the curbing instead of just painting the black rectangles over the numbers. We have this project along with painting our fire hydrants on our summer clean up list.

I am looking into a way to prevent residents from taking up more that one parking space. Please be patient with our team, we are very passionate about getting things done to better our community for all of our families.

Thank you,
Scott Carter

scott.carter@mckinley.com


joshfactorial's picture

lease

Feedback Question for Hessel on the Park

I got a note saying I had to renew my lease soon, but I'm guessing it was just a standard note. Unless I'm mistaken my lease runs at least through September 15th. Can someone get in contact with me to confirm?...

ScottCarter's picture
ScottCarter McKinley Employee

Hi Joshua,

Thanks for reaching out to us. I understand that Andy has already spoken with you and the two of you were able to get everything figured out. If you need anything els feel free to let us know.

Thank you,

Scott Carter

scott.carter@mckinley.com


eloos's picture

Stop by the office RIGHT NOW!

Announcement for Multiple Communities

Dear Residents,

Be sure to stop by the office THIS MORNING for some free breakfast and giveaways! Comcast has brought Dunkin Donuts coffee and donut holes, as well as some bananas, apples and oranges for you to grab on the go. They will be here until 12:00 pm . So come say hello, pay your rent and chat with them about your service options!

Happy Friday!

Erin Loos

Customer Service Manager

Mckinely Properties