Good Afternoon Sapphire Residents,
Happy Holidays! I hope that your day is going well. Reminder that your rent payment is due on or before January 1, 2019. Residents have one grace day to prepare their payments as on the 3rd of the month they will be past due.
Remember our office are not open on Christmas Eve and Christmas Day, but will re-open on December 26, 2018 from 10:00am - 6:00pm to assist with your apartment needs.
We know that the first is on New Year's Day, but we want to communicate in enough time to have you prepare payments ahead of the major holiday. Our office will be open on New Year’s Eve from 10:00 -3:00pm to assist you.There is no drop box for payments, so please plan payments accordingly based on office hours .
We want to thank all residents that have taken the time to transfer their financial information to our payment system, PayLease. If you have not had a chance to stop by the leasing office and obtain your log in information, please do so as you will need the log in to set up your account.
At this time, we only have access to the main person listed on the account. What this means is that co-residents are still be transferred to our software system. We can manually enter the information into our software system, but there is a time delay for information to become active. What we would like to suggest is the following:
* January payment only can be combined into one payment that is made online using the resident ID that is active, or co-residents can stop by the leasing office and make their individual payments in the form of a personal check, money order, or cashier check. It would only be for January’s payment.
PayLease has multiple ways for you to make your payments. Here are the different ways you can now pay your rent.
Checking/ACH: Option is free and can be utilized by setting up your checking and routing number.
Pay by Debit Card: Just enter your debit card information online. Processing fee is $4.95.
Pay by Credit Card: Enter Credit card information online. Processing fee is a 2.85% of the total balance owed.
Pay by Cash: Receive an account number from the leasing office and take to any Pay by Cash location and you are able to use cash or your debit card to make the rent payment. Processing fee is $3.95. Payment will come to your account the same day.
Office Payment Options: Money order, personal check and certified check can be dropped off at the leasing office during business hours as additional forms of payment.
If you have any questions in regard to rent payments, please contact the Sapphire Leasing Office at 407-519-9399 and a member of our team will be able to assist you. I can also be reached via email at email@example.com.
Thank you again for being a resident of Sapphire Winter Park Apartments. From our families to your, Happy Holidays and Happy New Year.
Assistant Community Manager
Sapphire Winter Park Apartment Homes