Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
hollandtheresa73@yahoo.com's picture

Amazing Office Staff

Feedback Praise for Azure Winter Park

Thanks To Ms.Justina,Ms. Milly And Maintenance Mr.Sam For Uplifting And The Encouraging Word In Time Of Need As Always You Are The Best,I Had Two Deaths In My Family Within Three Months,Thanks For Being There ,Blessings Too You All Amazing Ms.Holland

justina.holland's picture
justina.holland McKinley Employee

Thank you for your kind words. We love having you in our Community, you are always a bright spot on our day. I am happy we were able to give you some support during this hard time in your life. We are always here for you and I hope that things get better for you and your family. Have a beautiful day Theresa. 


Aletey's picture

REPORTE DE DAÑO EXTERIOR EN EL TECHO DEL APTO 2502, FAVOR FUMIGAR EL INTERIOR DEL APARTAMENTO YA QUE TIENE MUCHAS HORMIGAS

Feedback Problem for Azure Winter Park

NECESITAN REPARAR LA FACHADA DEL TECHO DEL APTO 2502 SE NOTA DAÑADO Y EN MAL ESTADO, TAMBIEN FUMIGAR DENTRO DEL APARTAMENTO YA QUE TIENE MUCHAS HORMIGAS. GRACIAS POR SU ATENCION Y COLABORACION

justina.holland's picture
justina.holland McKinley Employee

Milly will follow up with you! Thank you


Delma24's picture

A/C

Feedback Problem for Azure Winter Park

El aire acondicionado no funciona y tengo un bebé de 2 años. Donde hay que contactarse si la oficina está cerrada

justina.holland's picture
justina.holland McKinley Employee

I will have Milly call you to discuss your problem. Thank you

Delma24's picture
Delma24

Ok, gracias


Aserra2's picture

Lease

Feedback Question for Azure Winter Park

I need a copy of my lease emailed to me ASAP. My email is on file. I’m in 1909

Aserra2's picture
Aserra2

Also, why is my water bill and electric so high when I’m barely home? Compared to friends I’ve spoke to. There’s is about 160 between the 2, I’m pay over $300 for both

justina.holland's picture
justina.holland McKinley Employee

Good Morning I would be happy to help with your lease and your questions about the water bill. I have sent you an email as your phone went straight to voicemail. At your convience please respond to the email or give the office a call at 407-671-2400. Thank you


Skrause's picture

I feel completely bamboozled.

Feedback Problem for Azure Winter Park

This experience has been a nightmare from the start. Management has no idea what they are doing in the front office. There is no organization and we've had administrative problems from the start--including erroneous charges. We were lied to about the conditions of the apartment before moving in out of state. We have had multiple maintenance problems with the same equipment--nothing is ever actually fixed. Our neighbors are horrendous. We've had multiple packages stolen. It feels like we are living in HUD housing, and for 1300 a month, we shouldn't be experiencing any of this...

justina.holland's picture
justina.holland McKinley Employee

I am glad we were able to speak over the phone. Have a great day. 

Skrause's picture
Skrause

Good afternoon. Speaking of our conversation earlier, I am going to need the name and number of your immediate supervisor. Thank you.

justina.holland's picture
justina.holland McKinley Employee

Good Afternoon, all calls are sent to us back at our Communities and will be addressed with myself. I would be happy to speak to your husband and go through your issues line by line with him.    We can also set up a walk through with my maintenance supervisor and myself so we can look together at them as I offered on the call. Just let me know a good day and time so that we can all see and get it resolved. Thank you 

Skrause's picture
Skrause

We would like to take you up on your offer. Friday any time after three works for us, if that works for you. By the way, I still did not get the name and number of the person your office reports to.

justina.holland's picture
justina.holland McKinley Employee

I will be at your apartment with my maintenance supervisor Friday at 3:30pm. Your feedback is viewed by our Area VP and I forwarded it to him personally as well. As I stated previously though it will be turned back over to me as the Manager to handle on site which we will do on Friday together. Thank you for giving me the opportunity to walk the property with you. Have a good evening. 


justina.holland's picture

Back to School Summer BBQ

Announcement for Azure Winter Park

Good Morning Azure Residents,

I hope everyone had an enjoyable weekend! Tuesday, August 6th from 4:30-5:30 we will do a back to school summer BBQ in our lobby! I can't believe summer is already winding down and the kids are heading back to school! I hope to see you all there for some great food!

...



mapintas3's picture

Stove

Feedback Problem for Azure Winter Park

Large burner on stove does not work. It turns on for a second and then turns off. We tried pulling the burner out and re-inserting but it does not fix it.

justina.holland's picture
justina.holland McKinley Employee

Thank you for your message and I am sorry to hear you are having this issue. I have placed a work order for you to get this resolved. Thank you


hpalmer's picture

Best Company for Electric Utility

Feedback Question for Azure Winter Park

Hi! New to the community and will be moving in the next couple weeks. My roommates and I were wondering what the best Company for Electric is for Azure? All of us are moving from out of state and we're trying to get the best and most affordable company that services Azure...

mildred.santos's picture
mildred.santos McKinley Employee

Good Morning,

The company we use to service our community is Duke Energy contact number is 407-629-1010. If you have any further questions please contact our office at 407-671-2400.

Thank you,

 


Cmladonne's picture

Stove/oven is not working, shower is peeling paint

Feedback Problem for Azure Winter Park

My shower is peeling paint on the floor and walls. I went to clean the shower and sliced my finger on the paint that is chipping. You can tell that it was painted when I moved in, and now after some us it is starting to peel up. Also, my stove works when it wants to. I cant cook when I need to.

justina.holland's picture
justina.holland McKinley Employee

Good Morning and thank you for taking the time to send us your concerns. I am so sorry that this is happening to you but we have placed a work order to get this resolved for you. Please feel free to contact us in the office anytime you have a concern 407-671-2400 or email azure@mckinley.com. Thank you and have a great day.


abrown332's picture

Office Hours

Feedback Problem for Azure Winter Park

Can we please get emails of when no one will be in the office during office hours I walked all the way from the back of the complex to the front office for somebody to stop me at the door and say she’s not in the office and I have to come back in an hour that’s such an inconvenience. It just makes more sense to have more than one person open on Mondays seeing as how we can’t go to the office on weekends everyone is waiting for them to come back on Mondays

justina.holland's picture
justina.holland McKinley Employee

Good Afternoon,

 

I know that you spoke with Milly. There are times when we have an emergency or have a tour and if we are alone have to close the office for a brief time. I apologize for this inconvenience but I am glad you got everything sorted out. Thank you and have a great day.

AmineHafsi's picture
AmineHafsi

My problem is I left tones of messages, just like I did to signal a problem with the website when I tried to pay my rent and payment wasn't going through so they charged me a late fee for something that wasn't my fault, I am not in town because I still live in Tampa. This time I am calling to get my freaking apartment fixed. Everytime it rains the ceiling leaks water and ruins my clothes, now I have mold, it's insane how this management is. They will be there to collect money, over charge people when it's not their fault the website don't work but won't answer when some serious issue occurs. I am sick with a weak immune system due to my treatments at the Cancer center and they don't give a damn about that, they will argue that I have to pay extra when its not my fault but won't lift a finger when it comes to fixing my damn apartment to be liveable. The bathtub overflows, the kitchen sucks, the AC is old, the washing machine is tiny so I need to use it all day to wash clothes ….I don't know how I will be able to get in contact with these people ? they just don't answer the phone. Management used to be good now it sucks, I wonder if they even show up to work except to collect money

justina.holland's picture
justina.holland McKinley Employee

Good evening thank you for your email. Our office has been open all day. Friday’s are very busy with move ins and we do our best to answer every call. They tried returning our call but you did not answer. I would like to get apl

your issues sorted out but was a little confused by your message because you said you were out of town? If you have a moment please call me back or email me directly Justina.holland@mckinley.com. I want to get any leaks addressed immediately and would like to have maintenance go in and check. Thank you very much.