Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
brocklaster's picture

Dryer not getting clothes dry Apt 3303

Feedback Problem for Azure Winter Park

The dryer at apartment 3303 does not heat up enough to dry clothes. I've tried running it with only one outfit (one pair of pants and one shirt) and it still will not dry the clothes in one cycle, so load size is not the issue. Please repair or replace the dryer as soon as possible. Thanks!...

khensley's picture
khensley McKinley Employee

Hi Brock,

Thank you for letting us know about your dryer. We will make sure it is fixed asap.

Thanks
Kathy


brocklaster's picture

Crack in Door Jamb Apt 3303

Feedback Problem for Azure Winter Park

I need someone to please come repair a crack/hole in my door jamb. It is on the right side about halfway up the door. The hole goes completely through the jamb such that you can see inside the apartment while standing outside. Thanks!

khensley's picture
khensley McKinley Employee

Hi Brock,

We will address this problem when we come to fix your dryer.

Have a great one,
Kathy

brocklaster's picture
brocklaster

There is still a hole in my door. I have not been contacted by the office regarding this issue. I don't know how to type this with the inflection of more urgency without acting childish and adding forty exclamation marks. There is a hole in my door. There has been a hole in my door for weeks. I have notified the staff of a hole in my door. There are flies, spiders, and ants entering my apartment through a hole in the door.

Please, send someone who has 10 minutes and a can of Spackle to repair the hole in my door.

Also, please have that same person repair the hole in my wall where the cable outlet goes. The office was notified of this issue on the first day I moved into this apartment. They were informed by the cable installer that this apartment was not properly outfitted for the cable connection and that a proper outlet would have to be installed by the Azure maintenance staff. I have not been contacted about this issue.

So.

1) There is a hole in my door.

2) There is a hole in my wall.

Please the fix the holes in my apartment so the bugs no longer have a way to get in.

Thank You!

PS Thank you for replacing the dryer! The new unit you installed works perfectly!

brocklaster's picture
brocklaster

Thanks Jeniper!

The hole in the door is not gigantic or gaping...it is only about 2 inches in length...but it goes completely through the door jamb and is big enough for insects to pass.

Thanks for replying. I will call you tomorrow to work out a convenient time for Daniel to attend to these issues.

Many thanks!
Brock


TGE's picture

Water Leak Again

Feedback Problem for Azure Winter Park

Greetings and Good Morning, Please fix the leak upstairs. Maintenance said the leak may not be visible but under the toilet or shower. If it is being worked on just let me know. Pictures are available. Internet for Azure A area came back late last night. Thank U.

khensley's picture
khensley McKinley Employee

Hi TGE,

I wanted to follow up on your request. Can please call the office or you can email me directly with your apartment number so that we can get this resolved immediately?

Thanks
Kathy
khensley@mckinley.com


Lindsey's picture

Closed Monday, May 31, 2010 - Memorial Day

Announcement for Multiple Communities

In remembrance of the Memorial Day Holiday the Indigo and Azure offices will be closed Monday May 31, 2010.

If any Indigo residents have a maintenance emergency, please call 407-677-5715.
For Azure residents, please call 407-671-2400.

We hope you have a safe and happy holiday!



bboyette's picture

CHARITY CHALLENGE!!!!

Event for Multiple Communities

Happy Wednesday McKinley Family!!!ITS TIME TO STEP UP TO THE PLATE!!! I know we are all very competitive people and its time to show the rest of World what we got! This Saturday, May 22nd, we will be participating in the Charity Challenge to raise money for our Cystic Fibrosis charity. To learn more about the charity please feel free to visit www.letsrockcf.org . The event will be held at the Florida Citrus Bowl from approximately 8 AM to 5PM....



JamesVuong's picture

You can go paperless with ISTA!

Announcement for Multiple Communities

YOU CAN GO
PAPERLESS!

Did you know that you can have your ISTA bill directly
emailed to you? Please provide your request to the management office. Your
request must be in writing or can be sent to the office via email. It must
contain your:

Name Address Phone Number Email Address

We will submit
your information to ISTA to have your bill generated electronically and sent to
you. Enjoy this new feature!

...



brocklaster's picture

Please add a resident event section to the site

Feedback Idea for Azure Winter Park

I think it would be great if there was a forum dedicated to resident events. For instance, I love to play tennis but I have no one to play with...I would like to post on the site letting everyone know that if they want to play some tennis they can email me. It would also be used for moving sales, lost and found, block parties, etc. Just my 2 cents!

JamesVuong's picture
JamesVuong McKinley Employee

Brock,

That's an excellent idea! We have something like this in mind and will be developing it in the future. Stay tuned!

Best,
James Vuong

khensley's picture
khensley McKinley Employee

Thanks Brock! You always give us great feedback!

Kathy


brocklaster's picture

Reserved Parking for Tenants

Feedback Idea for Azure Winter Park

I've been working the night shift for the past few months. I generally get home around 1-2am to find that there are often no parking spaces available near my apartment. I propose that each Apartment receive one numbered/assigned space with the adjacent space being marked "Guest". All leftover spaces could either be left blank for general use or marked Guest just to have some consistency in parking lot management...

khensley's picture
khensley McKinley Employee

Hi Brock,

I have to say, I love all of your feedback. You have some awesome ideas.

Assigned parking is a little more complicated to solve. We will take this into consideration and also brainstorm to see if there are other solutions to your problem.

As always, keep the feedback coming.

Kathy

tlholladay's picture
tlholladay

How about dedicated motorcycle parking?


nedsawnelle's picture

Wi-Fi gets a failing grade

Feedback Problem for Azure Winter Park

I am a fairly new tenant in the Azure Winter Park community. I love a lot of things about this place, but the free wi-fi gets a failing grade!!! This so-called amenity was a major factor in my apartment selection and I have been very dissatisfied with its performance. I am connected to "Azure N" network, which has the highest signal strength on the list at 64%. The speed always shows as 1.0 Mbps, which I've been told by a computer repairman that is equal to the speed of dial-up service. All of my friends are telling me I should just pay for Brighthouse internet, but I feel like...

vpatel's picture
vpatel McKinley Employee

Hello Ellen,

My name if Viren Patel and I'm a IT technician for McKinley. We are sorry to hear that you're having connection (speed) issues with our WiFi amenity. And I apologize for the inconvenience. Today morning, I had driven by your apartment and checked the connections to "Azure N" and it worked fine from outside your apartment on my laptop. That leads to me to think there maybe converage issue inside of your apartment causing your PC to only get 1.0 Mbps issue or either software or hardware related issue on your wireless card. We have a 3rd party company "Airimba" manage our WiFi and provide 24/7 support for all our residents. Their contact number is 877-221-7188. Have you called them regarding to the issue you're having? If not, please give them a shot, they should be able to resolve for you. If so, and it hasn't been resolved for you, please let us know and I'll personally follow up with them on behalf of you. Please keep us posted as we'd love to get this issue resolved for your ASAP.

Thanks,

Viren


brocklaster's picture

Awesome Site!

Feedback Praise for Azure Winter Park

All I can say is, "WOW!" Community website/message board is put together extremely well! It is easy to navigate and has immensely useful functions such as online rent and utility payments as well as Feedback and Problem forums. Not only that, but the staff ACTUALLY RESPONDS TO YOU. To be honest, that is something I truly was not expecting. Sure...I'll post a problem but will anyone even look at it much less contact me directly to work out a solution? Bravo McKinley Team! I am impressed! Brock Laster, 3303...

khensley's picture
khensley McKinley Employee

Hi Brock,

Thanks again for your feedback. Outstanding customer service is our #1 priority.

I received your email and responded with your id. Please let me know if you have any other problems.

Kathy

AlbertLBerriz's picture
AlbertLBerriz McKinley Employee

Brock,

Thanks so much for this feedback! I'm glad to hear that you enjoy using this website and interacting with our team members!

Please let us know if you have any suggestions or ideas about how we can make my.mckinley.com even better!

Albert

khensley's picture
khensley McKinley Employee

Brock,

So happy to hear you are loving your new home. I am very impressed by the 12 loads of laundry :)

Let us know if there is anything else we can do for you.

Enjoy the washer and dryer.

Kathy