Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
brocklaster's picture

Dumpster Area Overflowing

Feedback Question for Azure Winter Park

I guess something is wrong with the dumpster as it is overflowing with trash. It looks and smells terrible.

jstefko's picture
jstefko McKinley Employee

Brock, thank you so much for the heads up. The area has now been cleaned up and the compactor will be emptied soon. Sorry for the inconvenience

Respectfully,

Jeanette


bboyette's picture

Pest Control

Announcement for Multiple Communities

Happy Tuesday Mckinley Family!!!Just wanted to let you all know we have changed our Pest Control day to Friday. If you are having any issues please let the office staff know by close of business Thursday. If you have any questions please feel free to stop in, email, or call.Thank you!



brocklaster's picture

What is the OFFICIAL way to file a maintenance ticket?

Feedback Question for Azure Winter Park

I have asked several times for very important, albeit basic, maintenance actions and repairs for my apartment. My requests have been informal as I like to take care of issues at the lowest possible echelon. However, as is found all too frequently in my experience, this course of action leads to my demands being very easily forgotten. I would like to know what the OFFICIAL process is for submitting, documenting, and tracking maintenance trouble calls. I would like to know McKinley's policy in regards to acceptable response times. If there is no official policy, process, and procedure then...

brocklaster's picture
brocklaster

I'm sorry I must sound like such a complainer....

You guys are probably wishing you told me to get lost when I asked for a transfer lol.

I'll give you a call tomorrow to finalize a time for maintenance to repair the holes in my wall and door.

Thanks!
Brock


brocklaster's picture

My Water Bill Did Not Appear on My "Pay Online" Account

Feedback Problem for Azure Winter Park

The "RUBS" utility bill did not appear on my "Pay Online" account. Please add that charge to my Pay Online so I can get that taken care of before there is a service interruption. Thanks! Brock Laster 3303...

brocklaster's picture
brocklaster

Jeniper,

Thanks for getting back to me about this! I was starting to get worried that my water would be disconnected!

Many thanks,
Brock


brocklaster's picture

Dryer not getting clothes dry Apt 3303

Feedback Problem for Azure Winter Park

The dryer at apartment 3303 does not heat up enough to dry clothes. I've tried running it with only one outfit (one pair of pants and one shirt) and it still will not dry the clothes in one cycle, so load size is not the issue. Please repair or replace the dryer as soon as possible. Thanks!...

khensley's picture
khensley McKinley Employee

Hi Brock,

Thank you for letting us know about your dryer. We will make sure it is fixed asap.

Thanks
Kathy


brocklaster's picture

Crack in Door Jamb Apt 3303

Feedback Problem for Azure Winter Park

I need someone to please come repair a crack/hole in my door jamb. It is on the right side about halfway up the door. The hole goes completely through the jamb such that you can see inside the apartment while standing outside. Thanks!

khensley's picture
khensley McKinley Employee

Hi Brock,

We will address this problem when we come to fix your dryer.

Have a great one,
Kathy

brocklaster's picture
brocklaster

There is still a hole in my door. I have not been contacted by the office regarding this issue. I don't know how to type this with the inflection of more urgency without acting childish and adding forty exclamation marks. There is a hole in my door. There has been a hole in my door for weeks. I have notified the staff of a hole in my door. There are flies, spiders, and ants entering my apartment through a hole in the door.

Please, send someone who has 10 minutes and a can of Spackle to repair the hole in my door.

Also, please have that same person repair the hole in my wall where the cable outlet goes. The office was notified of this issue on the first day I moved into this apartment. They were informed by the cable installer that this apartment was not properly outfitted for the cable connection and that a proper outlet would have to be installed by the Azure maintenance staff. I have not been contacted about this issue.

So.

1) There is a hole in my door.

2) There is a hole in my wall.

Please the fix the holes in my apartment so the bugs no longer have a way to get in.

Thank You!

PS Thank you for replacing the dryer! The new unit you installed works perfectly!

brocklaster's picture
brocklaster

Thanks Jeniper!

The hole in the door is not gigantic or gaping...it is only about 2 inches in length...but it goes completely through the door jamb and is big enough for insects to pass.

Thanks for replying. I will call you tomorrow to work out a convenient time for Daniel to attend to these issues.

Many thanks!
Brock


TGE's picture

Water Leak Again

Feedback Problem for Azure Winter Park

Greetings and Good Morning, Please fix the leak upstairs. Maintenance said the leak may not be visible but under the toilet or shower. If it is being worked on just let me know. Pictures are available. Internet for Azure A area came back late last night. Thank U.

khensley's picture
khensley McKinley Employee

Hi TGE,

I wanted to follow up on your request. Can please call the office or you can email me directly with your apartment number so that we can get this resolved immediately?

Thanks
Kathy
khensley@mckinley.com


Lindsey's picture

Closed Monday, May 31, 2010 - Memorial Day

Announcement for Multiple Communities

In remembrance of the Memorial Day Holiday the Indigo and Azure offices will be closed Monday May 31, 2010.

If any Indigo residents have a maintenance emergency, please call 407-677-5715.
For Azure residents, please call 407-671-2400.

We hope you have a safe and happy holiday!



bboyette's picture

CHARITY CHALLENGE!!!!

Event for Multiple Communities

Happy Wednesday McKinley Family!!!ITS TIME TO STEP UP TO THE PLATE!!! I know we are all very competitive people and its time to show the rest of World what we got! This Saturday, May 22nd, we will be participating in the Charity Challenge to raise money for our Cystic Fibrosis charity. To learn more about the charity please feel free to visit www.letsrockcf.org . The event will be held at the Florida Citrus Bowl from approximately 8 AM to 5PM....



JamesVuong's picture

You can go paperless with ISTA!

Announcement for Multiple Communities

YOU CAN GO
PAPERLESS!

Did you know that you can have your ISTA bill directly
emailed to you? Please provide your request to the management office. Your
request must be in writing or can be sent to the office via email. It must
contain your:

Name Address Phone Number Email Address

We will submit
your information to ISTA to have your bill generated electronically and sent to
you. Enjoy this new feature!

...