Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Satwik's picture

Online rent payment issue

Feedback Problem for Azure Winter Park

I cannot see the rent amount due on my Pay Rent page online. Has it not been updated yet? How should I pay rent now? Please reply ASAP.

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Satwik, 

Thank you for reaching out to us regarding our rent page, our page is currently being updated to reflect your balance due for the month of January and should be reflecting by the end of the day . We are also able to provide this information to you here in the office or by phone. To make your rent payment you would continue to log in to My.mckinley.com and post your payment this way using your bank account information and or your credit/debit card. Another great option to make your rent payments would be with cash at any checkfree pay location such as Walmart and Amscot, you will only need your member Id number which we are happy to provide this in the office at your convenience. As alwayss please feel free to contact us at 407-671-2400 or my direct email at Frances.Ruiz@mckinley.com should you have any further questions or concerns and I gladly assist. Thank you again and I hope you have a wonderful day!

Frances 


2001SummerWind's picture

Online payment

Feedback Problem for Azure Winter Park

I cannot use the portal to pay my rent

frances.ruiz's picture
frances.ruiz McKinley Employee

Good afternoon Mckenna, 

Thank you for reaching out to us, I was not able to locate your name on an active lease however I did speak to Terry. I was able to successfully assist him in obtaining a new username and password. As always, please let us know if there is anything further I may be of assistance with. Thank you again and I hope you have a great day! Frances 


tdomina93's picture

package delivery

Feedback Question for Azure Winter Park

I was wondering if i could possibly have some packages delivered to the leasing office. I ordered a bunch of Christmas stuff and forgot I will be out of town this weekend and don't want to leave it until Monday. It will only be a few small packages...

tomas_tejada's picture
tomas_tejada McKinley Employee

Good afternoon Tylor, 

Thank you for reaching out to us. You can have the packages delivered to the office and we will notify you once we have received them to let you know they are here. My direct email is Frances.Ruiz@mckinley.com and our office number is 407-671-2400. Our office hours are Monday, Tuesday, Thursday, Friday between 10 am and 6 pm and we are here until 7 pm on Wednesdays. Please feel free to contact us if there is anything else we may be of assistance with and we will be happy to help!. Thank you again and I hope you have a great time while out of town. Frances Ruiz 


Kev.Sue.Mroz's picture

Smoking on smoke free property

Feedback Problem for Azure Winter Park

It would be nice to have my windows open, but I can't due to my neighbor below smoking right outside. I have already asked them not to, but before long they are back to smoking outside. I have no problem if my windows aren't open. One thing that made me choose Azure was because it was smoke free. Can you please help!...

frances.ruiz's picture
frances.ruiz McKinley Employee

Good evening Susan,

Thank you for taking the time to speak to me today. I am happy we were able to address your concerns. As per our conversation I have emailed you my contact information, if there is anything else we can do to assist please know that we are always happy to help! Thank you again and I hope you have a wonderful evening! Frances 


Kev.Sue.Mroz's picture

Office Hours

Feedback Question for Azure Winter Park

Good afternoon! If the mailman delivers a package to the office how would I pick it up if the office is only open from 10am to 6pm and I work from 10:30am (leave at 9:30am) to 7pm. Thank you!

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Susan, 

Thank you for reaching out to us, I hope you are having a great Monday thus far! This is a great question specially with the holidays just around the corner. I called the number on file so we may further discuss or coordinate a way to insure we get your package to you. Although our office opens at 10 am, we are here in the office as of 9am if you need to come by prior and we can provide you with the package, we are also here to help until 7pm on Wednesdays if this works best. If you have anyone else listed on your lease agreement they as well can stop by the office to pick up any packges. However my direct email is Frances.Ruiz@mckinley.com please email me at your earliest convenience and we can set up a time for you to come by the office or you may call the office at 407-671-2400 and we will be more than happy to assist you further. Thank you again an I hope you have a great evening! Frances 


hollandtheresa73@yahoo.com's picture

Blinds In Master Bedroom

Feedback Praise for Azure Winter Park

Thanks Too Maintance Mr.Hosa,On A Job Well Done,My Blinds Works ,God Bless

frances.ruiz's picture
frances.ruiz McKinley Employee

Good afternoon Mrs. Theresa, 

Thank you so much for taking the time to let us know what a Great job our maintenance team has done, I will certainly share with the team. I hope you had a wonderful Thanksgiving weekend!  We love having you in our community and would happily welcome any of your referrals. Please let us know if there is anything else we may be of assistance with and we will be happy to help. Thank you again and I hope you have a great evening! Frances 


marling3398's picture

Main bathroom

Feedback Problem for Azure Winter Park

Bathroom won't flush, water constantly runs and won't refill properly. Please fix asap so my water bill won't go up...

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Nicholas, 

Thank you for taking the time this morning to speak with me, as mentioned in our conversation our maintenance technician will be visiting your apartment today to take care of this maintenance request for you. As always, please feel free to reach out to us if there is anything else we may be of assistance with. Thank you again for your time and I hope you have a great day! Frances


whunterbishop@yahoo.com's picture

Utility Charge

Feedback Question for Azure Winter Park

What is the Utility Billing charge for $44 ?

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Afternoon,

 

I hope you are doing well. I tried to reach you by phone to discuss the utility fee with you, but I was not able to reach you. I will try to email you as well to explain how your utility fee is figured each month for you. Please feel free to reach out to me via email as well at jason.grooms@mckinley.com. Thank you again and have a good day.

 

Jason Grooms

Customer Care Associate II

 


abrown332's picture

Inspection?

Feedback Problem for Azure Winter Park

I dont know whats going on but this is the 5th time ive come home to my doors in my room being open. Wednesday was supposed to be the day of the inspection I didnt receive any emails about someone coming over to check anything before or beyond that. My roommate and I leave together every day and come home to my room door, closet door, and bathroom door being wide open and my closet light being on sometimes Even when we both make sure we check before we go just to see if it will wind up open at the end of the night. Im trying to understand if either maintenance is coming in my house without...

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Mrs. Brown, 

Thank you for taking the time to speak with me this morning, as per our conversation a preventatvie maintanence was conducted on Wednesday and Thursday in your building to ensure all is working properly in your apartment. I have emailed you my direct contact information as stated over the phone in the event you have any further questions or concerns please feel free to contact me directly at Frances.Ruiz@mckinley.com and the phone number to the office is 407-671-2400. Again Thank you for your time and I hope you have a great day! Frances 


abrown332's picture

Smoke detectors

Feedback Problem for Azure Winter Park

why is there no smoke detectors in the livingroom/kitchen? The bigger burners dont work in this house it is my first time using the smaller burners and it caught on fire. Also who puts the pin back in the fire extinguisher? i dont think i secured it

MeganBaker's picture
MeganBaker McKinley Employee

Good morning and thank you for reaching out to us with your concern! I'm so sorry you had this issue and tried calling you this morning to discuss further. I left you a voicemail with my contact information. I will have maintenance over to your apartment this morning to check your stovetop burners and to have the fire extinguisher replaced, as they are designed for a single use only. We will also check the smoke detectors for you, while we are in your home, to ensure that all are working properly. Please let me know when you have a moment to speak further so I can get more information from you about how this issue occurred. Thank you and I look forward to speaking with you soon!