Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
adlong27's picture

Monthly Pet Fee

Feedback Problem for Azure Winter Park

I have been noticing the charge for a monthly pet fee. I was told that I would not be getting these charges by one of the employees in your office. I can't remember her name. I would really appreciate I return phone call. My name is Janet Long, I am Angelina's mother. I am the one paying her expenses while being at Full Sail. I would greatly appreciate a return phone call at (813) 394 8215. Thank you in advance...

ilwilliams's picture
ilwilliams

yeah i cant pay mine either, my washer is messed and i have like 10 work orders to get fixed and they won't fix it cause i have two dogs that arn't on my lease... im not paying 1300$ for apartment thats messed up... like i cant even wash my clothes at my house that makes no sense but noone is doing anything about it... they dont even have to enter my apartment to fix my washer.I WILL NOT RENEW MY LEASE HERE the people donnt have their stuff together i miss jason -_- at least he actually cared....

justina.holland's picture
justina.holland McKinley Employee

Good Morning,

Mrs. Long, I am sorry about the confusion, Gaby will be giving you a call this morning to discuss that charge. Thank you for your question and concern.

Ms. Ivy,

As discussed with you in the office Friday, you have two large unauthorized dogs on your lease. When my maintenance team went to address your concern the dogs were lose and barking in an attack voice and again they were unaware you had them. As we had discussed I said I am happy to get your work order taken care of but you need to take care of adding the dogs appropriately on your lease as everyone else is required to do so and make sure the dogs are kept away from the staff if they are going to try and bite them. I’m sorry you don’t want to renew your lease with us because of our dog policy. I would be happy to sit down with you again and go over your lease again where it states these items so you can get a better understanding. Thank you and have a great day.

Justina Holland

Community Manager 


karllewis's picture

mail pickup issue

Feedback Problem for Azure Winter Park

I've been trying to pick up a package that was signed for by someone in the office on Friday.the 22nd. ALL I wanna do is pick it up today by appointment. please, call me at 501 993 8964. THANKS!...

justina.holland's picture
justina.holland McKinley Employee

Good Evening Karl,

I am happy our Maintenance team was able to get the package to you today! If you need any further assistance please don't hesitate to reach out. We love having you as an Azure Resident and hope you have a great weekend! 

 

Thank you,

Justina Holland

Community Manager


hollandtheresa73@yahoo.com's picture

Phone

Feedback Problem for Azure Winter Park

Can Anyone In The Office Answer The Phones Thanks

travis.morris's picture
travis.morris McKinley Employee

Hi Theresa,

I am so sorry we were unable to answer your call. I've sent you an email to your personal account. As always we are here to help in anyway possible. We will reach out to you first thing in the morning to see how we can help. I look forward to speaking with you as always. 

Best regards,

Travis Morris

hollandtheresa73@yahoo.com's picture
hollandtheresa7...

Thanks Office Staff ,Being Helpful ,Your Best❤️


Gina6643's picture

Non Residents Parking spot

Feedback Problem for Azure Winter Park

I have been living in this complex almost 2 years. lately I have been coming home and there is no parking due to non Residents parking who suppose to park in visitors parking my vehicle was damaged from a white Altima who keep parking next to me there is a tow away sign at the entrance and I haven't seen one tow truck towing any vehicles...

travis.morris's picture
travis.morris McKinley Employee

Thank you for taking the time to speak to me today. I am happy we were able to address your concerns. If there is anything else we can do to assist please know that we are always happy to help! Thank you again and I hope you have a wonderful day! - Travis Morris


hollandtheresa73@yahoo.com's picture

Air Conditioner

Feedback Praise for Azure Winter Park

Thanks Too Office Staff And maintenance ,Mr.Sam On A Job Well Done,I Have Air

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Good afternoon Ms. Holland,

Thank you so much for your wonderful feedback! I love hearing what a great job our team does to ensure our residents are well taken care of. I will certainly share with our staff. As always, please let us know if there is anything else we may do to assist and we will gladly help! Thank you again and I hope you have a excellent day! Gaby


hollandtheresa73@yahoo.com's picture

Air Conditioner

Feedback Praise for Azure Winter Park

My Air Conditioner Stop Working,Thanks Too maintenance ,Mr.Hosa Working Better Than Every Job Well Done,God Bless Ms.Holland

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Good afternoon Ms. Holland,

Thank you so much for your excellent feedback! I truly love hearing what a great job our team does to ensure our residents are well taken care of. I will certainly share with our staff. As always, please let us know if there is anything else we may do to assist and we will gladly help! Thank you again and I hope you have a wonderful day! Gaby


hollandtheresa73@yahoo.com's picture

Heating System

Feedback Praise for Azure Winter Park

Thanks Too Maintenance My Heating System Is Working Thanks On A Job Well Done Always God Bless,Ms.Holland

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Mrs. Theresa, 

Thank you so much for your excellent feedback! I truly love hearing what a great job our team does to ensure our residents are well taken care of. I will certainly share with our guys. As always, please let us know if there is anything else we may do to assist and we will gladly help! Thank you again and I hope you have a wonderful Monday! Frances 


hollandtheresa73@yahoo.com's picture

Guess Bedroom Closet Doors

Feedback Praise for Azure Winter Park

Thanks Too Mr.Hosea On A Job Well Done My Closet Doors Are Working.God Bless Ms.Holland

frances.ruiz's picture
frances.ruiz McKinley Employee

Good afternoon Mrs. Holland, 

Thank you so very much for taking the time to provide us with your wonderful feedback! Our maintenance staff strive everyday to ensure they are providing excellent service to our residents and it is always a pleasure to share your feedback with them. We love having you and in community! As always, please let us know if there is anything else we can assist you with and we will be happy to help! Thank you againa and I hope you have an amazing day! Frances 

dianajnunez1's picture
dianajnunez1

Roach infestation! Please help address this issue. I have had pest control come to my place a few times and still this is an issue I have yet to resolve. Can you please figure out what needs to be done im order to keep this nasty creatures out of my apt. My daughter is highly allergic.


Darrylmondesir's picture

clothes care center

Feedback Problem for Azure Winter Park

The laundry facility near building 4000; the dryer in front of the door is not drying the clothes

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Darryl, 

Thank you for bringing your concern to our attention! I will be calling our laundry service provider to inform them, I am truly sorry for any inconvenience this may have caused. As always, please let us know if there is anything further we may be of assistance with. Thank you again and I hope you have a wonderful New Year's Eve! Frances 


abrown332's picture

Noise Complaint

Feedback Question for Azure Winter Park

I called the office once before to complain of my neighbors (apartment underneath me) playing their music all day and night. Im trying to refrain from calling the cops about it I go to sleep late and wake up early even if i have time for a nap I cant take it because all i hear is the bass from their music or their tv being played so loud. Not to mention the next door neighbors have about 30 people living in one house and slam the door everytime they go in and out the house and never stop yelling. At this point its getting out of control its too much going on and I need to know what i should...

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Antwanette, 

Thank you so much for bringing this to our attention, I sincerly apologize you are experiencing this and would like to discuss further and address this as soon as possible. I attempted to contact you this morning and left a voicemail with our office number. My direct email is Frances.Ruiz@mckinley.com please contact me at your earliest convenience so that we can set up a time to meet and discuss further. I appreciate your patience as we work to correct this issue and look forward to having all resolved quickly! Please let me know if there is anything else I can do to assist you and I will be happy to help! Thank you and I look forward to speaking with you soon! Frances