Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
BryanRichard's picture

Loud upstairs Neighbors

Feedback Problem for Azure Winter Park

My upstairs Neighbors are super loud....All the damn time --__--* At this second they are playing a loud ass drum beat on repeat and they stomp all over the place nonstop. My APT is 2407. I have no idea who is above me but make it stop. I make noise on occasion as well but it doesn't last all freaking night like they have it last. It's maybe 20 mins to an hr at most and it's just me recording vocals. These guys are the definition of bad neighbors. Please make it stop. I can even hear it through headphones and I listen to music loudly. It's seriously giving me a headache...

justina.holland's picture
justina.holland McKinley Employee

Good Morning and thank you for taking the time to leave your feedback. I have left you a voicemail to discuss to your concerns but you may also reach me at justina.holland@mckinley.com. I encourage you in the future to call the Police in these kinds of situations so that everything can be documented and they can help in the immediate instance. I will be following up with the neighbor you have addressed concerns with as well. Thank you very much and have a nice day. 


hollandtheresa73@yahoo.com's picture

Carpet

Feedback Praise for Azure Winter Park

Thanks Too The Great Office Staff My carpet Is Clean,The Guys Did Awesome Job,Thanks God Bless Ms.T.Holland

justina.holland's picture
justina.holland McKinley Employee

Good Morning Theresa! Thank you so much for your kind words and feedback. I am so happy that they did a good job. We love having you apart of our Azure Family! Have a wonderful weekend :)

hollandtheresa73@yahoo.com's picture
hollandtheresa7...

You Guys Have A Bless Weekend ❤️


adlong27's picture

Monthly Pet Fee

Feedback Problem for Azure Winter Park

I have been noticing the charge for a monthly pet fee. I was told that I would not be getting these charges by one of the employees in your office. I can't remember her name. I would really appreciate I return phone call. My name is Janet Long, I am Angelina's mother. I am the one paying her expenses while being at Full Sail. I would greatly appreciate a return phone call at (813) 394 8215. Thank you in advance...

ilwilliams's picture
ilwilliams

yeah i cant pay mine either, my washer is messed and i have like 10 work orders to get fixed and they won't fix it cause i have two dogs that arn't on my lease... im not paying 1300$ for apartment thats messed up... like i cant even wash my clothes at my house that makes no sense but noone is doing anything about it... they dont even have to enter my apartment to fix my washer.I WILL NOT RENEW MY LEASE HERE the people donnt have their stuff together i miss jason -_- at least he actually cared....

justina.holland's picture
justina.holland McKinley Employee

Good Morning,

Mrs. Long, I am sorry about the confusion, Gaby will be giving you a call this morning to discuss that charge. Thank you for your question and concern.

Ms. Ivy,

As discussed with you in the office Friday, you have two large unauthorized dogs on your lease. When my maintenance team went to address your concern the dogs were lose and barking in an attack voice and again they were unaware you had them. As we had discussed I said I am happy to get your work order taken care of but you need to take care of adding the dogs appropriately on your lease as everyone else is required to do so and make sure the dogs are kept away from the staff if they are going to try and bite them. I’m sorry you don’t want to renew your lease with us because of our dog policy. I would be happy to sit down with you again and go over your lease again where it states these items so you can get a better understanding. Thank you and have a great day.

Justina Holland

Community Manager 


karllewis's picture

mail pickup issue

Feedback Problem for Azure Winter Park

I've been trying to pick up a package that was signed for by someone in the office on Friday.the 22nd. ALL I wanna do is pick it up today by appointment. please, call me at 501 993 8964. THANKS!...

justina.holland's picture
justina.holland McKinley Employee

Good Evening Karl,

I am happy our Maintenance team was able to get the package to you today! If you need any further assistance please don't hesitate to reach out. We love having you as an Azure Resident and hope you have a great weekend! 

 

Thank you,

Justina Holland

Community Manager


hollandtheresa73@yahoo.com's picture

Phone

Feedback Problem for Azure Winter Park

Can Anyone In The Office Answer The Phones Thanks

travis.morris's picture
travis.morris McKinley Employee

Hi Theresa,

I am so sorry we were unable to answer your call. I've sent you an email to your personal account. As always we are here to help in anyway possible. We will reach out to you first thing in the morning to see how we can help. I look forward to speaking with you as always. 

Best regards,

Travis Morris

hollandtheresa73@yahoo.com's picture
hollandtheresa7...

Thanks Office Staff ,Being Helpful ,Your Best❤️


Gina6643's picture

Non Residents Parking spot

Feedback Problem for Azure Winter Park

I have been living in this complex almost 2 years. lately I have been coming home and there is no parking due to non Residents parking who suppose to park in visitors parking my vehicle was damaged from a white Altima who keep parking next to me there is a tow away sign at the entrance and I haven't seen one tow truck towing any vehicles...

travis.morris's picture
travis.morris McKinley Employee

Thank you for taking the time to speak to me today. I am happy we were able to address your concerns. If there is anything else we can do to assist please know that we are always happy to help! Thank you again and I hope you have a wonderful day! - Travis Morris


hollandtheresa73@yahoo.com's picture

Air Conditioner

Feedback Praise for Azure Winter Park

Thanks Too Office Staff And maintenance ,Mr.Sam On A Job Well Done,I Have Air

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Good afternoon Ms. Holland,

Thank you so much for your wonderful feedback! I love hearing what a great job our team does to ensure our residents are well taken care of. I will certainly share with our staff. As always, please let us know if there is anything else we may do to assist and we will gladly help! Thank you again and I hope you have a excellent day! Gaby


hollandtheresa73@yahoo.com's picture

Air Conditioner

Feedback Praise for Azure Winter Park

My Air Conditioner Stop Working,Thanks Too maintenance ,Mr.Hosa Working Better Than Every Job Well Done,God Bless Ms.Holland

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Good afternoon Ms. Holland,

Thank you so much for your excellent feedback! I truly love hearing what a great job our team does to ensure our residents are well taken care of. I will certainly share with our staff. As always, please let us know if there is anything else we may do to assist and we will gladly help! Thank you again and I hope you have a wonderful day! Gaby


hollandtheresa73@yahoo.com's picture

Heating System

Feedback Praise for Azure Winter Park

Thanks Too Maintenance My Heating System Is Working Thanks On A Job Well Done Always God Bless,Ms.Holland

frances.ruiz's picture
frances.ruiz McKinley Employee

Good morning Mrs. Theresa, 

Thank you so much for your excellent feedback! I truly love hearing what a great job our team does to ensure our residents are well taken care of. I will certainly share with our guys. As always, please let us know if there is anything else we may do to assist and we will gladly help! Thank you again and I hope you have a wonderful Monday! Frances 


hollandtheresa73@yahoo.com's picture

Guess Bedroom Closet Doors

Feedback Praise for Azure Winter Park

Thanks Too Mr.Hosea On A Job Well Done My Closet Doors Are Working.God Bless Ms.Holland

frances.ruiz's picture
frances.ruiz McKinley Employee

Good afternoon Mrs. Holland, 

Thank you so very much for taking the time to provide us with your wonderful feedback! Our maintenance staff strive everyday to ensure they are providing excellent service to our residents and it is always a pleasure to share your feedback with them. We love having you and in community! As always, please let us know if there is anything else we can assist you with and we will be happy to help! Thank you againa and I hope you have an amazing day! Frances 

dianajnunez1's picture
dianajnunez1

Roach infestation! Please help address this issue. I have had pest control come to my place a few times and still this is an issue I have yet to resolve. Can you please figure out what needs to be done im order to keep this nasty creatures out of my apt. My daughter is highly allergic.