The "RUBS" utility bill did not appear on my "Pay Online" account. Please add that charge to my Pay Online so I can get that taken care of before there is a service interruption. Thanks! Brock Laster 3303...
The dryer at apartment 3303 does not heat up enough to dry clothes. I've tried running it with only one outfit (one pair of pants and one shirt) and it still will not dry the clothes in one cycle, so load size is not the issue. Please repair or replace the dryer as soon as possible. Thanks!...
I need someone to please come repair a crack/hole in my door jamb. It is on the right side about halfway up the door. The hole goes completely through the jamb such that you can see inside the apartment while standing outside. Thanks!
We will address this problem when we come to fix your dryer.
Have a great one,
Kathy
brocklaster
June 13, 2010 - 11:41pm
There is still a hole in my door. I have not been contacted by the office regarding this issue. I don't know how to type this with the inflection of more urgency without acting childish and adding forty exclamation marks. There is a hole in my door. There has been a hole in my door for weeks. I have notified the staff of a hole in my door. There are flies, spiders, and ants entering my apartment through a hole in the door.
Please, send someone who has 10 minutes and a can of Spackle to repair the hole in my door.
Also, please have that same person repair the hole in my wall where the cable outlet goes. The office was notified of this issue on the first day I moved into this apartment. They were informed by the cable installer that this apartment was not properly outfitted for the cable connection and that a proper outlet would have to be installed by the Azure maintenance staff. I have not been contacted about this issue.
So.
1) There is a hole in my door.
2) There is a hole in my wall.
Please the fix the holes in my apartment so the bugs no longer have a way to get in.
Thank You!
PS Thank you for replacing the dryer! The new unit you installed works perfectly!
brocklaster
June 14, 2010 - 8:52pm
Thanks Jeniper!
The hole in the door is not gigantic or gaping...it is only about 2 inches in length...but it goes completely through the door jamb and is big enough for insects to pass.
Thanks for replying. I will call you tomorrow to work out a convenient time for Daniel to attend to these issues.
Greetings and Good Morning, Please fix the leak upstairs. Maintenance said the leak may not be visible but under the toilet or shower. If it is being worked on just let me know. Pictures are available. Internet for Azure A area came back late last night. Thank U.
I wanted to follow up on your request. Can please call the office or you can email me directly with your apartment number so that we can get this resolved immediately?
I think it would be great if there was a forum dedicated to resident events. For instance, I love to play tennis but I have no one to play with...I would like to post on the site letting everyone know that if they want to play some tennis they can email me. It would also be used for moving sales, lost and found, block parties, etc. Just my 2 cents!
I've been working the night shift for the past few months. I generally get home around 1-2am to find that there are often no parking spaces available near my apartment. I propose that each Apartment receive one numbered/assigned space with the adjacent space being marked "Guest". All leftover spaces could either be left blank for general use or marked Guest just to have some consistency in parking lot management...
I have to say, I love all of your feedback. You have some awesome ideas.
Assigned parking is a little more complicated to solve. We will take this into consideration and also brainstorm to see if there are other solutions to your problem.
I am a fairly new tenant in the Azure Winter Park community. I love a lot of things about this place, but the free wi-fi gets a failing grade!!! This so-called amenity was a major factor in my apartment selection and I have been very dissatisfied with its performance. I am connected to "Azure N" network, which has the highest signal strength on the list at 64%. The speed always shows as 1.0 Mbps, which I've been told by a computer repairman that is equal to the speed of dial-up service. All of my friends are telling me I should just pay for Brighthouse internet, but I feel like...
My name if Viren Patel and I'm a IT technician for McKinley. We are sorry to hear that you're having connection (speed) issues with our WiFi amenity. And I apologize for the inconvenience. Today morning, I had driven by your apartment and checked the connections to "Azure N" and it worked fine from outside your apartment on my laptop. That leads to me to think there maybe converage issue inside of your apartment causing your PC to only get 1.0 Mbps issue or either software or hardware related issue on your wireless card. We have a 3rd party company "Airimba" manage our WiFi and provide 24/7 support for all our residents. Their contact number is 877-221-7188. Have you called them regarding to the issue you're having? If not, please give them a shot, they should be able to resolve for you. If so, and it hasn't been resolved for you, please let us know and I'll personally follow up with them on behalf of you. Please keep us posted as we'd love to get this issue resolved for your ASAP.
All I can say is, "WOW!" Community website/message board is put together extremely well! It is easy to navigate and has immensely useful functions such as online rent and utility payments as well as Feedback and Problem forums. Not only that, but the staff ACTUALLY RESPONDS TO YOU. To be honest, that is something I truly was not expecting. Sure...I'll post a problem but will anyone even look at it much less contact me directly to work out a solution? Bravo McKinley Team! I am impressed! Brock Laster, 3303...
I am most certainly the only resident at Azure with my exact name. However, I am trying to pay my rent online and the site tells me that I must have a Unique Name ID because more than one person at Azure has my name. Now I'm going to be late on the rent because I thought this was going to be an easy and straightforward process of getting an account and paying the rent...so I didn't bother going over to the office to pay earlier today. Anyhow, it looks like you guys are going to get to juice me for $100 on monday because of this problem. Please look into it...
I am sorry that you are having a problem paying online. The office does need to provide you with your Unique Name ID.
I have two solutions for you. You can email me at khensley@mckinley.com and I will email your id to you today or you can contact the office tomorrow and they can get your id for you. Either way, please do not worry, you will not be charged a late fee because of your problem with our system.
I apologize any for any inconvenience you may have experienced.
Thank you for the feedback.
Kathy Hensley
Regional Property Manager
brocklaster
May 2, 2010 - 9:58am
Thanks for the quick reply! I wasn't expecting an answer until it was too late! I have emailed you from my personal email account regarding the Name ID.
Hey, First let me say I love this site so far. Being able to pay rent online is a very handy feature. One small thing that's been bugging me for a while now is that the pathway outside building 1900 floods continuously whenever there is heavy rain. It gets to the point that you can't pass without getting soaked. This wouldn't be an issue if it wasn't Florida and we didn't get torrential rain every day. I've been thinking of some solutions and even something as simple as raising the pathway and sloping it slightly to either side would allow the rain to drain off...
Jeniper,
Thanks for getting back to me about this! I was starting to get worried that my water would be disconnected!
Many thanks,
Brock