Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Cmladonne's picture

Stove/oven is not working, shower is peeling paint

Feedback Problem for Azure Winter Park

My shower is peeling paint on the floor and walls. I went to clean the shower and sliced my finger on the paint that is chipping. You can tell that it was painted when I moved in, and now after some us it is starting to peel up. Also, my stove works when it wants to. I cant cook when I need to.

justina.holland's picture
justina.holland McKinley Employee

Good Morning and thank you for taking the time to send us your concerns. I am so sorry that this is happening to you but we have placed a work order to get this resolved for you. Please feel free to contact us in the office anytime you have a concern 407-671-2400 or email azure@mckinley.com. Thank you and have a great day.


abrown332's picture

Office Hours

Feedback Problem for Azure Winter Park

Can we please get emails of when no one will be in the office during office hours I walked all the way from the back of the complex to the front office for somebody to stop me at the door and say she’s not in the office and I have to come back in an hour that’s such an inconvenience. It just makes more sense to have more than one person open on Mondays seeing as how we can’t go to the office on weekends everyone is waiting for them to come back on Mondays

justina.holland's picture
justina.holland McKinley Employee

Good Afternoon,

 

I know that you spoke with Milly. There are times when we have an emergency or have a tour and if we are alone have to close the office for a brief time. I apologize for this inconvenience but I am glad you got everything sorted out. Thank you and have a great day.

AmineHafsi's picture
AmineHafsi

My problem is I left tones of messages, just like I did to signal a problem with the website when I tried to pay my rent and payment wasn't going through so they charged me a late fee for something that wasn't my fault, I am not in town because I still live in Tampa. This time I am calling to get my freaking apartment fixed. Everytime it rains the ceiling leaks water and ruins my clothes, now I have mold, it's insane how this management is. They will be there to collect money, over charge people when it's not their fault the website don't work but won't answer when some serious issue occurs. I am sick with a weak immune system due to my treatments at the Cancer center and they don't give a damn about that, they will argue that I have to pay extra when its not my fault but won't lift a finger when it comes to fixing my damn apartment to be liveable. The bathtub overflows, the kitchen sucks, the AC is old, the washing machine is tiny so I need to use it all day to wash clothes ….I don't know how I will be able to get in contact with these people ? they just don't answer the phone. Management used to be good now it sucks, I wonder if they even show up to work except to collect money

justina.holland's picture
justina.holland McKinley Employee

Good evening thank you for your email. Our office has been open all day. Friday’s are very busy with move ins and we do our best to answer every call. They tried returning our call but you did not answer. I would like to get apl

your issues sorted out but was a little confused by your message because you said you were out of town? If you have a moment please call me back or email me directly Justina.holland@mckinley.com. I want to get any leaks addressed immediately and would like to have maintenance go in and check. Thank you very much. 


nathanwarren330@gmail.com's picture

AC needs to be fixed

Feedback Problem for Azure Winter Park

No cool air

justina.holland's picture
justina.holland McKinley Employee

Good Morning and thank you for sending us a message about your AC. I am so sorry to hear this is happening to you. I have entered a work order for that to be fixed and notified maintenace. Thank you for bringing it to our attention. Have a great day.


jenniferrodriguez1984's picture

Trash

Feedback Problem for Azure Winter Park

Hi, When will the trash situation be fixed? This is truly unacceptable. I’m sorry to sound so harsh but it’s getting worst by the day. There was an announcement sent out last week but it only got worst. Half the parking lot is full of trash and maggots. It’s smells awful and honestly wouldn’t be surprised if we start having a rodent problem. This is unsanitary and should not have to live in this type of environment. Also the pool seems to not have been cleaned up in a very long time. What’s going on? This was never and issue before. This community use to be well kept. I am a very unhappy...

justina.holland's picture
justina.holland McKinley Employee

Good Evening and thank you for the message. The trash is being taken care of tonight and tomorrow morning. I apologize for the delay but I have taken charge of that issue. The pool is being professionally cleaned and tested daily. Our maintenance staff also cleans it every morning. I will be sure to keep checking it daily to make sure it’s being kept up. I truly apologize for the issues that have occurred the past week but I promise you it’s being addressed and will be taken care of. Thank you very much and have a great night. 


Azurefamily4's picture

FREE CHICK FIL A TOMORROW 7/9/19 FOR COW APPRECIATION DAY

Feedback Praise for Azure Winter Park

Adults who have a paper cow mask or costume will receive a free sandwich of their choice @ Chick fil A tomorrow only. Kids get a free kids meal! All locations until pm. Simple cow templates on google to print.

whitney.glidewell's picture
whitney.glidewell McKinley Employee

Hi Danny!

This is awesome!  Thank you for sharing!  

Please let us know if there is ever anything you need!

Best regards, 

Whitney Glidewell


kenbensar's picture

HOT BOX

Feedback Problem for Azure Winter Park

Apartment 2004 is yet again experiencing issues with the A/C it is broken more times than fixed. Calls were made but to no avail. When can we get this up and running?

whitney.glidewell's picture
whitney.glidewell McKinley Employee

Good Afternoon Kendra,

Thank you for reaching out to us about your AC.  I am so sorry it went down on you as I know how extremely hot it is outside.  I'm so glad we were able to get it fixed for you.  Please let me know if you ever need anything else!

We appreciate you being here with us at Azure!  I hope you enjoy the rest of your day. 

Best regards, 

Whitney Glidewell

kenbensar's picture
kenbensar

Thank you for your assistance


Sahmed's picture

Black Cat Found

Feedback Question for Azure Winter Park

Hello! I found a black, male cat on my doorstep when I came home tonight. He is very friendly, all black, with topaz (yellow) eyes. Does he belong to anyone?

Sahmed's picture
Sahmed

Email me at stahmed07@gmail.com if this is your cat


ryley.k.esler's picture

Key Drop

Feedback Problem for Azure Winter Park

Hello, I came to drop off my key and gym scanner to move out today since on this same page it says you are open on Saturdays but apparently that is not the case, is there a place I can drop off the keys? I will be gone by Monday so I can't come in...

mildred.santos's picture
mildred.santos McKinley Employee

Good Afternoon,

Our office is open and I just tried to give you a call and says you are not reachable.


ryley.k.esler's picture

July Rent

Feedback Problem for Azure Winter Park

Hi, I am getting charged twice for July when I move out on the 7th. I payed this out of habit but should not have been charged in the first place so will need a refund.

whitney.glidewell's picture
whitney.glidewell McKinley Employee

Good Afternoon Ryley,

It was nice meeting you today!  I'm glad we were able to resolve your concern.  Please let us know if you have any other questions or need anything at all.  

I hope you have a great weekend!

Best regards,

Whitney Glidewell


Aaron Richard's picture

rd 3

Feedback Problem for Azure Winter Park

so the maintenance guy came out so disregard my rd3 message. He came and talked to me not 2mins after I posted it so we should be ok. He knows the issue and said he's going to take care of it...

whitney.glidewell's picture
whitney.glidewell McKinley Employee

Good Afternoon Aaron,

Thank you for reaching out and letting us know.  Please let me know if there is ever anything else you need.  

I hope you have a great weekend!

Best regards,

Whitney Glidewell