Azure Winter Park

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
cerasmuerto's picture

Overflowing Trash Bin Container

Feedback Question for Azure Winter Park

Azure Park Management Team, The latest reminder on the trash containers and their usage and fees involved for failure to comply is very good. Yet, in the last four weeks five times the trash bin container has been overflowing to the point that trash is laid upon the staircase and its surroundings. Prior to advising of possible fees management should ensure that trash is commercially taken away in a timely manner. 1-Trash laying around is unsanitary 2–The view from ones window of the trash laying around is as you say “Not beautiful “ 3- If the trash is taken away in a timely manner then...

justina.holland's picture
justina.holland McKinley Employee

Good Morning and thank you for taking the time to express your concerns. The reason trash is laying around is because residents are throwing it there instead of in the receipticals. That is why I sent out reminder messages to everyone about the fines. My maintenace team comes in every morning at 8am and spends almost 45 minutes cleaning up from trash left laying around the Community. We do our best to keep the community clean but need the residents cooperation in adhering to the rules so that we can all keep it a beautiful community. The problem with the compactor getting full is that it is not actually full. When items are thrown away the compactor needs to be turned on and there are instructions next to it on how to do that. If to much trash gets thrown in before it is turned on it jams the machines and makes the trash fall to the sides not allowing anymore to enter in the front. My maintenace again spends a lot of time clearing the compactor and picking up what is around it. If everyone would take a moment to properly dispose of the trash we could avoid these issues. I had an open container dropped off for that very reason. For the residents who are having issues using the compactor machine they can simple dispose of their trash in the open compactor. I hope this clarifies your questions and I hope you have a wonderful day!

 

Justina Holland

Community Manager


Zellis's picture

Having a noise disturbance?

Feedback Problem for Azure Winter Park

Attention Azure Residents: Please be aware that if you have any kind of disturbance from your neighbors be it them yelling and screaming to them playing loud music you have a right to complain if it is disturbing or annoying you to ANY extent, it is on the lease agreement/policies given to you before signing. Please be aware that some people don't want to speak out or cause any sort of drama let it be known that they keep it anonymous so calling and complaining is definitely not going to get you in any trouble. This community is supposed to be relaxed and care free as advertised, so...

Zellis's picture
Zellis

I apologize for the improper presentation of my post I tried spacing out the three different subjects so you may have to find the three different points. "Attention Azure Residents", "My Story" and "TLDR" if you want you can hold down ctrl+F and type in those words to find each point/subject.


Jay2470's picture

Late Rent

Feedback Question for Azure Winter Park

Hey, at this very moment I don't have the full rent yet I will have the rest of the money by this Monday coming up. I live at 2401 so my question is will I still get late Fee's and be able to pay it late...

justina.holland's picture
justina.holland McKinley Employee

Good Afternoon we left you a voicemail to discuss this. Thank you and have a gret day!


hollandtheresa73@yahoo.com's picture

Amazing Office Staff

Feedback Praise for Azure Winter Park

Thanks To Ms.Justina,Ms. Milly And Maintenance Mr.Sam For Uplifting And The Encouraging Word In Time Of Need As Always You Are The Best,I Had Two Deaths In My Family Within Three Months,Thanks For Being There ,Blessings Too You All Amazing Ms.Holland

justina.holland's picture
justina.holland McKinley Employee

Thank you for your kind words. We love having you in our Community, you are always a bright spot on our day. I am happy we were able to give you some support during this hard time in your life. We are always here for you and I hope that things get better for you and your family. Have a beautiful day Theresa. 


Aletey's picture

REPORTE DE DAÑO EXTERIOR EN EL TECHO DEL APTO 2502, FAVOR FUMIGAR EL INTERIOR DEL APARTAMENTO YA QUE TIENE MUCHAS HORMIGAS

Feedback Problem for Azure Winter Park

NECESITAN REPARAR LA FACHADA DEL TECHO DEL APTO 2502 SE NOTA DAÑADO Y EN MAL ESTADO, TAMBIEN FUMIGAR DENTRO DEL APARTAMENTO YA QUE TIENE MUCHAS HORMIGAS. GRACIAS POR SU ATENCION Y COLABORACION

justina.holland's picture
justina.holland McKinley Employee

Milly will follow up with you! Thank you


Delma24's picture

A/C

Feedback Problem for Azure Winter Park

El aire acondicionado no funciona y tengo un bebé de 2 años. Donde hay que contactarse si la oficina está cerrada

justina.holland's picture
justina.holland McKinley Employee

I will have Milly call you to discuss your problem. Thank you

Delma24's picture
Delma24

Ok, gracias


Aserra2's picture

Lease

Feedback Question for Azure Winter Park

I need a copy of my lease emailed to me ASAP. My email is on file. I’m in 1909

Aserra2's picture
Aserra2

Also, why is my water bill and electric so high when I’m barely home? Compared to friends I’ve spoke to. There’s is about 160 between the 2, I’m pay over $300 for both

justina.holland's picture
justina.holland McKinley Employee

Good Morning I would be happy to help with your lease and your questions about the water bill. I have sent you an email as your phone went straight to voicemail. At your convience please respond to the email or give the office a call at 407-671-2400. Thank you


Skrause's picture

I feel completely bamboozled.

Feedback Problem for Azure Winter Park

This experience has been a nightmare from the start. Management has no idea what they are doing in the front office. There is no organization and we've had administrative problems from the start--including erroneous charges. We were lied to about the conditions of the apartment before moving in out of state. We have had multiple maintenance problems with the same equipment--nothing is ever actually fixed. Our neighbors are horrendous. We've had multiple packages stolen. It feels like we are living in HUD housing, and for 1300 a month, we shouldn't be experiencing any of this...

justina.holland's picture
justina.holland McKinley Employee

I am glad we were able to speak over the phone. Have a great day. 

Skrause's picture
Skrause

Good afternoon. Speaking of our conversation earlier, I am going to need the name and number of your immediate supervisor. Thank you.

justina.holland's picture
justina.holland McKinley Employee

Good Afternoon, all calls are sent to us back at our Communities and will be addressed with myself. I would be happy to speak to your husband and go through your issues line by line with him.    We can also set up a walk through with my maintenance supervisor and myself so we can look together at them as I offered on the call. Just let me know a good day and time so that we can all see and get it resolved. Thank you 

Skrause's picture
Skrause

We would like to take you up on your offer. Friday any time after three works for us, if that works for you. By the way, I still did not get the name and number of the person your office reports to.

justina.holland's picture
justina.holland McKinley Employee

I will be at your apartment with my maintenance supervisor Friday at 3:30pm. Your feedback is viewed by our Area VP and I forwarded it to him personally as well. As I stated previously though it will be turned back over to me as the Manager to handle on site which we will do on Friday together. Thank you for giving me the opportunity to walk the property with you. Have a good evening. 


mapintas3's picture

Stove

Feedback Problem for Azure Winter Park

Large burner on stove does not work. It turns on for a second and then turns off. We tried pulling the burner out and re-inserting but it does not fix it.

justina.holland's picture
justina.holland McKinley Employee

Thank you for your message and I am sorry to hear you are having this issue. I have placed a work order for you to get this resolved. Thank you


hpalmer's picture

Best Company for Electric Utility

Feedback Question for Azure Winter Park

Hi! New to the community and will be moving in the next couple weeks. My roommates and I were wondering what the best Company for Electric is for Azure? All of us are moving from out of state and we're trying to get the best and most affordable company that services Azure...

mildred.santos's picture
mildred.santos McKinley Employee

Good Morning,

The company we use to service our community is Duke Energy contact number is 407-629-1010. If you have any further questions please contact our office at 407-671-2400.

Thank you,