Hello, I have emailed in a few times without response - I was wondering if someone can correct my final invoice. I understand your system doesn't automatically pro-rate our final month rent, however our invoice not only wasnt pro-rated for our move out date, but it was increased with what the new rent charge would have been if we had chosen to stay. Can I please get a corrected rate, as well as a pro-rated invoice amount based off that rate to pay on the 1st. Thanks!...
Many of you have received your August billing statements. For the residents that have lease expirations in August and will be moving out, these statements will not reflect the pro-rated rent amount that will be due on August 1st.
Additionally, our system is not able to prorate rent until after the move-out has been processed. If you have auto-pay setup for the month of August, it is highly recommended that you cancel your auto payment as it will not prorate your rent and the full rent balance due reflected on the account will be drafted. If a full month rent...
The leasing office located at our Arbor Flats location will be closed on Thursday, 7/4/19 in observance of Indepenednce Day! We will reopen for normal business hours on Friday, 7/5/19 at 10:00 am. Emergency maintenance will still be available during this time should anything arise.
Please do not hesitate to reach out to us if you have any questions.
Jun 7 - Posted by candase.parker McKinley Employee
Hello Residents and Happy Friday!
We've got an exciting update for you all. My name is Candase Parker and I'm your new Community Manager! I can't wait to get to know each of you. I recently moved to Tampa from Tallahassee, FL (Go Seminoles!) and will be starting on Monday, June 10th.
A little about me - I'm a Florida native, I have 3 dogs, have been in working in property management for about 10 years!
I know that we're all sad to see Alex leave, so send her some praise through your my.mckinley portal to let everyone know how much you are going to miss her! We are...
Hello, We received a letter informing us we need to put in our notice to stay or leave - and I was wondering what the procedure is for notice to vacate at end of lease terms? is it online? or in person? Thank you,
May 25 - Posted by taryn.bigelow McKinley Employee
The leasing office located at our Arbor Flats location will be closed on Monday, 5/27/19 in observance of Memorial Day! We will reopen for normal business hours on Tuesday, 5/28/19 at 10:00 am. Emergency maintenance will still be available during this time should anything anything arise.
Please do not hesitate to reach out to us with anything that you may need.
Many of you have received your June billing statement. For the residents that have lease expirations in June and will be moving out, these statements will not reflect the pro-rated rent amount that will be due on June 1st. Please do not hesitate to reach out to the leasing office and we will be more than happy to calculate the correct amount for you.
We are excited to announce that we have extended our leasing office hours. We are now open on Saturdays as well, from 10:00 AM to 5:00 PM to help better serve you! As a reminder, our leasing office is located at our Arbor Flats Community, 6237 S. Manhattan Ave, Tampa, 33616.
Please do not hesitate to reach out to the office with anything you may need. We are here to help! 813-515-5925