Many of you have received your September billing statements. For the residents that have lease expirations in September and will be moving out, these statements will not reflect the pro-rated rent amount that will be due on September 1st.
Additionally, our system is not able to prorate rent until after the move-out has been processed. If you have auto-pay setup for the month of September, it is highly recommended that you cancel your auto payment as it will not prorate your rent and the full rent balance due reflected on the account will be drafted. If a full month rent is drafted the difference will be credited back to you along with your security deposit refund via paper check once the move-out has been processed in full. A refund check is mailed out approximately 2-3 weeks after a move-out has been finalized.
Please do not hesitate to reach out to the leasing office and we will be more than happy to calculate the correct amount due for you.
If you have not done so already, please be sure to provide the leasing office with your forwarding address to ensure your final statement and any applicable refund checks are received in a timely manner.
Thanks so much!
Assistant Community Manager