I’ve been calling and even went into the office and for 2 weeks still no fumigation I have ants and roaches but to you people it’s no big deal. I need an answer now. I will leave because this is a health problem now.
I just double checked and we do have your apartment home scheduled to be treated with Pest Control. Please know that we do use an outside vendor for this as pest control is not completed in house by maintenance. If you have any additional questions or concerns please email me at aja.henry@mckinley.com.
Thank You so much for the prompt and quick action taken to fix my bedroom closet door. Certainly wasn't an emergency, but really appreciate the fact that it was repaired the next day day after my service request was placed. Can you provide any update on when my cracked bathroom window will be repaired or replaced? Would be nice to have it addressed prior to the rainy season which is approaching upon us. Thank You again, Natalie Finn...
Im so glad we were able to get your issue taken cre of Natalie. I will look into the request regarding you window and follow-up with you as soon as I have more information. I hope you have a great day!
I’m trying to transition my lease to an applicant who I’ve spent my time and energy finding and securing. She’s been trying to reach out to the property management office for days to fill out an application and has not heard back. I need someone to respond to her ASAP before she decides not to lease. I refuse to pay rent because management wasn’t responsive and my tenant fell through.
I left you a voicemail regarding your request. If you could give me a call back I will be happy to assist you regarding your lease modification. You may also email me at aja.henry@mckinley.com.
I'd like to take a moment to introduce myself as I have just jumped on board as your new community manager! My name is Tiana Winter; I just moved here last week from Boston and am loving the weather. I've been a property manager in New England for several years with a very similar portfolio so I am excited for a smooth transition.
I look forward to getting to meet you, feel free to drop by the office any time to say hi!
At this time the phones for the leasing office are under going repairs. In order to continue to assist you all calls coming into the office are being forwarded to our South Tampa office. If you are not able to speak with a representative when placing a call please leave a detailed message and we will return your call within 24 hours.
Thank you for your patience and understanding during this time.
Someone continues to dis-engage the security lock on the backside door in building 1404. This is compromising the security of all residents who rely on having some protection from easy outside access to their apartment from those who don"t live and pay rent at Piccadilly Flats. Please try to find a solution to resolve this issue. I have had 2 packages disappear for the first time in 5 years and I am beginning to sense that these two issues are connected. Thank You...
I will enter a service request to have the lock inspected and repaired. Additionally, I will notify the property manager regarding this matter to see what additional steps can be taken to remedy this situation. In the mean time I recommend you contact the local police department to report your packages that were taken.
Security door working!! Thank you for the speedy repair. Since I had a package delivery disappear I am glad that both doors are now secure. Thanks again.
The security door lock is broken/not functioning on 1404 building, back side. Anyone can simply open the door without having to enter the code. Hope this can be addressed quickly for obvious security reasons. Thank You
Thank you so much for making us aware of this issue. We will have our team take a look so we can rectify the problem and get the gate back up and running.
If there's anything I can be of further assistance with, please don't hesitate to contact me via e-mail at camila.rodriguez@mckinley.com or via phone at 813.514.6800.
Any update or time table as to when the trash bins at Piccadilly Flats will be placed back into their proper contained/concealed place? Trash bins all over the place and trash spilling over is very unattractive, especially since there is a designed and built structure to hide them properly. Come this summer it will be almost a year since they were removed from their original place. Thank You
I have been calling the office for 5 days and every email we have in our system kicks back. What is the best way to get a hold of anyone at the McKinley office.
Hello Corey,
I just double checked and we do have your apartment home scheduled to be treated with Pest Control. Please know that we do use an outside vendor for this as pest control is not completed in house by maintenance. If you have any additional questions or concerns please email me at aja.henry@mckinley.com.
Best,
Aja