Harper Flats

Harper Flats Apartments
6822 South Shamrock Road
Tampa, Florida, 33616


  • Phone: 813-304-2776
  • Email:
    HarperFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
brittany.mclendon's picture

Online Payment System Will Be Down!

Announcement for Multiple Communities

Dear Resident(s),

A scheduled PayLease maintenance update is scheduled on October 27th from 12:00 AM - 6:00 AM. The PayLease website, payments application, and integrations will be unavailable during this time, and residents will be unable to make a payment . There is no action you need to take. Once the maintenance window is completed, all processes will resume as normal. Email me with any questions or concerns at Brittany.McLendon@McKinley.com .

Thank you!

Brittany McLendon
Customer Service Manager



brittany.mclendon's picture

Pressure Washing, Paint, and Cleaning! Oh My!

Announcement for Multiple Communities

Dear Resident(s),

Your concerns are being heard! As you may have noticed, the maintenance technicians have started to pressure-wash all of the communities as well as paint the communities. We have received a few recommendations to spruce up the grounds and our amazing maintenance team has started to pressure-wash and paint. We are also working to restock and provide the tools and equipment in the community amenity areas. With that being said, please be mindful of wet paint when leaving and entering your apartment home. You may also want to park your car away from the building if...


MAFL2017's picture
MAFL2017

This is awesome news!! Yay! Thanks so much :)

bholloway112's picture
bholloway112

Can you have the landscapers come out, we are on week 3 and the lawn has not been cut. My neighbor had a little get together over the weekend and I was embarrassed for the family about the lawn.

brittany.mclendon's picture
brittany.mclendon McKinley Employee

We are definitely excited to start making these changes, Alexandria! 

The landscapers should have already cut the lawn, I wonder if this is an area they may be missing. I gave you a call and left a voicemail to find out a little more information. Do you mind emailing me at Brittany.McLendon@McKinley.com with which area may not be being cut as often as it should? I look forward to your response. :)


brittany.mclendon's picture

October 1st, 2019

Announcement for Multiple Communities

Hello Everyone!

This is just a friendly reminder that rent is due today, October 01, 2019. There is a grace period through the 2nd and rent is officially late with a $100 late fee on October 3rd, 2019. If any outstanding balances over $100 are present on the 11th of the month there is an additional $50 late fee that applies. If you have any concerns or questions about your rental payment, please email me directly at Brittany.McLendon@McKinley.com .

Please also be advised that payment arrangements must be submitted in...



brittany.mclendon's picture

Resident Bills Now Available Online

Announcement for Multiple Communities

Hello Everyone,

The utility bills and rental payments for the month of October have now posted. Please take this time to review your utility bills and rent and email me with any questions at Brittany.McLendon@McKinley.com .

As a friendly reminder, any payment arrangements must be submitted in written form by October 3, 2019, at 5:00 PM. Please email me or call the office at (813) 515-5925 to have the payment arrangement form emailed to you or placed on your door.

Thank you,

Brittany McLendon...



H701920290's picture

If I fix the seal on my tub, will you reimburse me the cost?

Feedback Question for Harper Flats

I have already had maintenance visit and claim there is no issue with the tub not holding water. I informed him (prior to closing the ticket) it was a slow leak. I ran water this evening - full tub, but was distracted by urgent e-mails. When I reentered the bathroom the tub was entirely empty. So, again, will you reimburse my expense to correct this issue myself?

brittany.mclendon's picture
brittany.mclendon McKinley Employee

Hello Michelle, 

If the slow leak is still giving you trouble and you would like it resealed I can definitely reopen the ticket so that the technician can come back. Work orders are completed in-house so we would have to have it completed by Mckinley. I understand your concern about it not being addressed the first time and will advise that it is a slow leak and you would like the tub to be resealed. Also, in the future, if you have a specific concern as it relates to your household I can tackle the problem a bit quicker if you email me directly at Brittany.McLendon@McKinley.com. I have entered this in and they should be to you within the next 24-48 hours. 

 

Thank you,

Brittany McLendon
Customer Service Manager
Brittany.McLendon@McKinley.com 

 

H701920290's picture
H701920290

Thank you!


brittany.mclendon's picture

Smoke-Free Community

Announcement for Multiple Communities

Hello Everyone,

Recently we have received a few concerns regarding residents and their guests smoking in the community. I just wanted to send a friendly reminder that our properties here in the Tampa Bay Area are smoke-free communities and it is important that we abide by these policies:

1. This is designated a smoke-free community. Smoking is absolutely prohibited in all buildings and common areas, public and private spaces, including, but not limited to, apartment units, building hallways, laundry rooms, storage areas, vestibules, offices, parking lots, drives, sidewalks...


GMARQUARDT1's picture
GMARQUARDT1

It's still going on at the pool and on walkways outside of front doors.


H701920290's picture

Will you provide the community area gate code, please?

Feedback Question for Harper Flats

The code for the electronic lock is not a valid one, or the e-lock is malfunctioning and needs remedied

brittany.mclendon's picture
brittany.mclendon McKinley Employee

Hello, 

Thank you for bringing this to our attention. I have notified the community manager and maintenance staff and they are working on a solution. If anything else arises please email me at Brittany.McLendon@McKinley.com

Thank you,

Brittany McLendon
Customer Service Manager
Brittany.McLendon@McKinley.com 

H701920290's picture
H701920290

Any feedback as of yet? Please and thank you.

H701920290's picture
H701920290

I just spoke to a long-time resident of Harper Flats. The gate works. I was simply provided the incorrect code for that lock on move-in. You can close this ticket. Thanks.


candase.parker's picture

HARPER FLATS LAUNDRY

Announcement for Harper Flats

Hello,

We are aware of the issues with the washers/dryers in the laundry center giving error messages. There is a service technician coming today to inspect all of the equiptment. Thank you for your understanding!

Candase Parker

Community Manager



H701920290's picture

Laundry Facility Non-functioning

Feedback Problem for Harper Flats

The laundry facility is inoperative due to card-reading machines not functioning - message/prompt 'busy try again later' . There is no cash option, so this is my call to action for management. We need a work-around, please! This is unnecessary inconvenience!...

H701920290's picture
H701920290

As an addendum, CSC Service Works is stating a 1-3 business day resolution. That's unacceptable!

I have been here less than one month. Everything sold to me by way of ammenties prior to signing my lease contract are not even offerings that function. I feel very baited!!!!!

Since, I'm venting...please correct the keypad on the community firepit area. The code provided does not permit access. I was present when another community member made the call to your office over 2 wks ago to advise you of the issue.

Please and thank you.


brittany.mclendon's picture

Office Closed

Announcement for Multiple Communities

Hello Residents,

As we prepare for potential inclement weather the office will be closed for the remainder of the day. We are keeping an eye on the storm and once conditions have been deemed safe for the staff to return, we will resume regular business hours.

During this time, if you would like to leave us a message so that we can assist you when we return please email the team directly at ArborFlats@McKinley.com . We appreciate your understanding and look forward to returning to the office after the storm has passed. If you have...