Delaney Flats

Delaney Flats Apartments
705 W Bay St
Tampa, Florida, 33606


  • Phone: 813-304-2776
  • Email:
    DelaneyFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
whitney.glidewell's picture

Community Amenity Update

Announcement for Multiple Communities

Good afternoon Residents!

We are pleased to announce that all grills have been cleaned and all firepits are working properly. We wanted to ensure that you and your family and friends were all set to enjoy this Holiday weekend!

Happy Thanksgiving!

Kindly,

Your McKinley Hyde Park Team


DzioC's picture
DzioC

I don't think the beach flats were serviced. There's no tank for the grill and the fire pit one needs to be replaced unless that was done today already. Can you please verify?
Thanks!


Jon.Parente's picture

Holiday Office Hours!

Announcement for Multiple Communities

Dear Residents!

In observance of the Thanksgiving holiday we will be closing the office tomorrow, 11/21/18, at 3:00 pm. Our leasing office will re-open on Monday, 11/26/18 at 10:00 am. Emergency maintenance will still be available during this time if something does arise. Emergency maintenance can be reached at 813-514-6800. Please follow the prompts for assistance.

Please have a great and safe holiday! Happy Thanksgiving from the McKinley family to yours!

Kindly,

Jon & Whitney

Mckinley Hyde Park Management



russ.bendele's picture

Trash Pick up

Announcement for Multiple Communities

Good afternoon all!

I just wanted to reach out to everyone in regards to the recent issues with trash pick up. I know it has been a fairly large inconvenience recently with the dumpsters not being empty, however, our efforts to connect with the city of Tampa in getting the issue resolved seem to be paying off! Within the next 24 hours all communities that have not had their garbage collected should have the dumpsters emptied by the city! We have a reliable system for handling issues like this put in place now, so please don't hesitate to reach out in the future if this continues to...



kara.young's picture

Parking Enforcement Reminder

Announcement for Multiple Communities

Good afternoon,

This is just a friendly reminder that parking will be enforced as of November 1, 2018. Please make sure you have picked up your parking pass at the Palma Ceia office if you have not already. Also, please see below friendly reminders pertaining to the parking enforcement.

Parking will not be enforced during the hours of 7 am - 7 pm Monday - Sunday. During these hours guests are able to park onsite. All parking is reserved for residents only and all others will be towed outside of the hours of 7 am - 7 pm. All residents must have a parking pass located on the...

evaealvarenga@gmail.com's picture
evaealvarenga@g...

What are the office hours?

kara.young's picture
kara.young McKinley Employee

Monday - Friday 9am - 6pm 

Saturday 10 am - 5 pm

Sunday Closed 

sschlaifer's picture
sschlaifer

For Willow Flats would it be possible to make a couple of the spots visitor spots then? I've never seen every spot taken and we don't have a lot of street parking options around the complex for guests. I wouldn't see the point in getting their cars towed if residents always have a place to park.


alyle4's picture

Emotional Support Animal

Feedback Problem for Delaney Flats

Hello, I called in almost 2 weeks ago requesting the forms that McKinley requires for the documentation for emotional support animals that will exempt my pet for pet rent and the pet security deposit pursuant to Federal law. I have not yet received the forms that McKinley requires so I am requesting through this forum so that I may submit all documentation prior to the next pay period. If you could please send the forms on here or to my email on alyle411@gmail.com. Sincerely, Alex Lyle

kara.young's picture
kara.young McKinley Employee

Good afternoon,

       I apologize, that you did not receive the information requested. I just sent over instructions and the form to be filled out and returned. 

If you have any questions please feel free to reach out to me. 

Best,

Kara Young 


kara.young's picture

Common Area Upgrades!

Announcement for Delaney Flats

Good afternoon,

We are excited to announce on Thursday, October 4th, 2018 we will be painting the interior main hallway! We will also be installing a fan at the top of the stairway to help keep airflow during those, especially hot days.

Jamie's Painting will start and finish the process on Thursday. We are asking that all residents use the side door/laundry room access for 24 hours to avoid any wet paint. You can access the main hallway again on Friday the 5th.

We are excited about a fresh look and please let us know if you have any questions.

Best,...



kara.young's picture

New PayLease Launch

Announcement for Multiple Communities

Dear Resident,

We are excited to announce a new online rent payment system called PayLease! We believe this system is more reliable, easier to use, and offers more options for you to pay your rent. The new system will be online on Wednesday, September 26, 2018. With this letter, and the accompanying flyers, we hope to provide an easy transition, as well as answer some common questions. Of course, should you have any other questions or concerns, you should contact your Community Office.

What will be different for me?

* I pay my rent online. You will continue to pay...


kendall.likes's picture
kendall.likes

This new credit card fee is absurd. $40 to pay my rent online?

linusmia's picture
linusmia

Kenny!!!!


alyle4's picture

New Payment System

Feedback Problem for Delaney Flats

I received notice today of the change of the lease terms regarding payment of rent by having a letter inserted into the door of my apartment when I arrived home after lunch. I object to the new payment system as it will cause me to incur substantial additional fees. The payment system that I contracted to rent my apartment at Delaney Flats charged an $8.95 convenience charge to credit card payments. Under the new proposed system, there is a 2.85% charge of the amount of payment for credit card use. This will be a substantial increase in the credit charge payment fees (from $8.95 to over $50...

kara.young's picture
kara.young McKinley Employee

Good morning,

        I wanted to reach back out to in reference to your concerns with the new payment portal system. I can understand your frustration with the new fee for using your credit card. They also offer an additional option that only costs 4.00 and it is very easy to set up. Through PayLease they offer many different sites where you can pay in cash, and the fee is only 4.00. Some of the authorized PayLease centers are Walmart, Winn-Dixie, and many others. You can find a list of these sites on PayLease.com. PayLease is a very user-friendly site and I believe that you will find no differences between the two sites besides the credit card fee that we are being charged I hope this helps ease your mind some and if you have any additional questions please feel free to contact our team.

 

Best,

Kara Young  

alyle4's picture
alyle4

Unfortunately, that does not ease my mind. This is a material change to the contract I signed with McKinley and will result in substantial increased fees to me over the term of the lease. I was only provided with 5 days notice from when the new system goes into effect, meaning that my next payment must be made through this new system. A major factor in renting an apartment from Delaney was the guarantee of being able to pay with a credit card and only have an $8.95 credit card charge. The amount of cash back credits I received to my card covered the $20 pet fee I have to pay plus a good portion of the included utilities. I would ask that if I am not allowed to use the old payment system for the remainder of my term then I would need to have a decrease in a portion of the monthly charges I am required to pay. I am also available by email to discuss this further, as I also sent an email regarding this issue, or by phone. I hope we can resolve this issue.

kara.young's picture
kara.young McKinley Employee

Alex,

       I would love to speak to you regarding any questions you may have regarding PayLease. I attempted to call your phone and I did leave a message. When you are able to please feel free to call me back. 

I look forward to speaking with you. 

Best,

Kara Young 


samantha.myers's picture

Parking and Parking Permits

Announcement for Multiple Communities

We hope this message finds you well! We wanted to send out a friendly reminder regarding our parking policy. We have noticed an influx of non-residents parking in the designated parking areas. We do require a parking pass to be able to park in the designated parking lot and to also make sure that all residents have space when they come home.

Please read below for some quick tips regarding the policies. Also, please stop by the office to pick up your parking pass if you do not have currently have one. We will resume normal towing policy in the next month and we would like to make...


Zach0308's picture
Zach0308

Hi Samantha,
So I wanted to ask a few things...

1) Why does this apply to "multiple communities"? It sure sounds like the problems of one or maybe a few communities is being applied to multiple or all communities and is not being communicated clearly. Large chunks of our parking spaces in Palma Ceia are already empty at all times, including when the community is at its peak capacity during school sessions (long before this communication went out). And on that note, if this applies to Palma Ceia, then why are there 10 guest spots in our community if the communication says :

"* ALL VISITORS Must park off site or use street parking.

* Rental Cars or Temporary Use Of Someone Else's Vehicle: Make sure that if your vehicle is being repaired or using a temporary vehicle, please make sure to park in a visitor space so that no issues occur with parking.".

Those statements directly contradict themselves, what we have been told, but also the literal physical guest spaces we have. Which is it? No one can park without a pass? Or people without a pass can park in the guest spots in our community?

2) When did that become policy for Palma Ceia? As of 3 days ago? Very recently that was not the case, and people in the office were even offering it as a positive that guests could visit during the day and park anywhere on site, like if I wanted to have people over at the pool. I verified this in person when I voiced my concerns regarding the guest parking situation that has been going on and continues to go on.

3) The guest parking situation. So now, non residents must use the guest parking spots 24/7? That takes an already not great situation and makes it infinitely worse. Or can they no longer use them at all? We have 10, but your communication says ALL visitors must park off site. A little clarification would be greatly appreciated, because this is turning into a pretty large fiasco that seems to change arbitrarily depending on the day of the week. Thanks

kara.young's picture
kara.young McKinley Employee

Good afternoon,

          Thank you, for reaching out to us with your questions regarding the parking policy. I would love to go over any questions you may have. I attempted to call you and I did leave a message for our contact information. When you have a moment feel free to reach out to me and I would be happy to answer all your questions. 

I look forward to connecting with you. 

Best,

Kara Young 

Zach0308's picture
Zach0308

Hi Kara,
Thanks for reaching out, unfortunately I work during your office hours and it's tough to find time to have a phone conversation while I am in the office. Also,Just wanted to let you know that your outbound number comes up as blocked/unavailable on caller ID, which probably leads to a lot of people not picking up. Anyways, I was hoping I could get a response on here, as I know that lots of people are upset and confused about the parking situation and would like clarification, and it would be probably easier for you and the staff than individually talking to every single person who would end up having a question. Thanks.

kara.young's picture
kara.young McKinley Employee

Zach,

      I would be happy to answer any questions on here as I just thought it might be a better line of communication to call you and also to answer any other questions that may have come up. Please see below the answers to your questions. 

 

The parking issue is taking place at a large number of our communities and we always want to be transparent with our communication too. It seems we have a large number of residents that are having an issue here at Palma finding a space when coming home from work. We are also going to repave the community in the near future and we will be eliminating the 2 guest parking spots to allow for more parking for our residents.  Hyde Parking living does call for on-street parking and we have changed the policy for guests to allow for parking for our residents. I can understand how this could be frustrating, but we also need to make sure that our residents have somewhere to park as well. If you happen to have a temporary vehicle, rental or using a different vehicle please contact the office and we can arrange for a temporary pass during the timeframe needed. We always try and be flexible so that we can accommodate all residents. 

As far as residents parking in the current guest parking with a pass. Yes, residents are also able to use these spots if there are not any other spaces open to use. However, guests are still able to visit your home and park onsite between the hours of 7 am - 7 pm and they will not need a pass. After 7 pm or before 7 am they will need to park on the neighboring streets to allow for parking for residents. I apologize if that was not made clearer as this has been the policy for the last couple of months. On December 1st, we will start to enforce the towing policy and this will allow residents to prepare for the enforcement. 

Please know that we are not trying to make anything difficult and we are only trying to be proactive in making sure residents have a space they can park when they come home. 

I hope this clears up any questions, and if you do have additional questions please feel free to reach out to me @ Kara.Young@Mckinley.com 

 

Best,

Kara Young

Community Manager 

Zach0308's picture
Zach0308

Hi Kara,
I actually just figured it would kill two birds with one stone if it was discussed on here. It would answer my personal questions and hopefully address future questions other residents might have and hopefully they see this exchange and have their questions answered so you guys won't have to field so many in the future. I appreciate your response. I know you guys are not being difficult, I think things just get confusing with the blanket emails that get sent to all the different communities. You guys have a tough job trying to keep everyone happy and I appreciate all that you do for us. Thanks for your time today.

kara.young's picture
kara.young McKinley Employee

Thank you, Zach! I really appreciate your understanding and I am always here to answer any questions. I could see how the letter could be a little confusing too. 

Have a great week!

Best,

Kara 

Zach0308's picture
Zach0308

Thank you, you as well!

jake020's picture
jake020

I appreciate the information being posted here as well. It's unfortunate to hear that there are plans to eliminate two of the already severely limited number of guest spots available at Palma Ceia. I've never seen the lot completely full, so I do wonder what research or monitoring system has been in place that tracks when the lot is so full that leasing residents have not been able to find a spot. How many residents constitutes a "large number?" And is the lot actually full to complete capacity or are there just not any spots that are just "convenient" to . If any of these complaints have been made since September 1st, I can tell you based on my own personal research that there has not been one day or night where the entire lot was at capacity.

Also, I'd like to hear some suggestions of specific street names for parking on neighboring streets, so as to better direct visitors. There's no street parking on S. Carolina. Two blocks away on S. Georgia, I do believe there is street parking allowed there. S. Moody I'm unsure of currently. Any other Palma Ceia residents have any comments or suggestions regarding visitor parking?

Most residents who choose to live in the South Tampa, Hyde Park, Palma Ceia neighborhoods, etc. tend to realize that things like flooding, pedestrian traffic, and of course parking will always be an issue, but I think that McKinley could be a bit more creative in resolving some of the parking issues.

[This post is mostly rhetorical in nature, opinion-based, and simply meant to continue the narrative already initiated.]

Zach0308's picture
Zach0308

Thanks for keeping the discussion going. I was also kind of shocked that in light of the obvious issues at Palma Ceia regarding the guest parking situation, the response was to eliminate guest spots, not add them. My girlfriend currently lives out of town and I find myself having to leave work early on Fridays when she is coming here just to come to Palma Ceia and "reserve" a guest spot for her, which makes me feel like an ass for taking a spot away from other residents guests. But like you said, I am not even sure where we are able to park on the streets and I also don't like the idea of her car being left unattended where we can't regularly see it or check up on it. It was also suggested to me to have her park in one of the garages in the area, either on Howard or off Swan which...seems like a pretty extreme suggestion. It was also suggested that she park under the overpass, AFTER the city blocked it off and marked it as a tow away zone. When I first moved in, you were actually able to obtain guest passes for people, which was taken away due to residents abusing the system. Not sure what that meant, but honestly, it seems like people were (and continue) abusing the guest spots more than anyone could abuse a guest pass. Non residents were leaving their cars parked in the guest spots for months on end, which also means people were living in the community "illegally". And I am in full agreement. I don't really see any solutions being offered and the only real response has been "find street parking somewhere, we aren't really sure where...figure it out. And oh, we are also taking away more guest spots". Pretty frustrating, considering I pretty much love everything else about living in Palma Ceia.

Zach0308's picture
Zach0308

Hey Kara,
So after re-reading the above comments, I am actually more confused. You specifically referenced "the two guest spots" being eliminated. I was referring to my community, Palma Ceia Hyde Park. We currently have 10 guest spots, not 2. So, again, I think the blanket email to multiple communities is causing a lot of confusion among all parties involved. Also,I haven't talked to one resident at Palma Ceia who is or has been concerned about lack of resident parking, but obviously the guest parking situation has come up multiple times. On that note, if people ARE complaining about the resident parking situation and not being able to park directly in front of their unit, then I would like to bring up that the staff park their vehicles and the maintenance vans in the spots in front of my units ( directly across from the dog park), and I sometimes have to park closer to the guest spot areas. Also, a McKinley employee regularly parks their vehicle across two spots (on purpose). Again, I appreciate your communication with us on here, and I know there probably isn't an easy solution that will make everyone happy. But I think some clear and concise clarification per community would go a long way. Thanks


samantha.myers's picture

Office Closed for Lunch Friday 9/14/2018

Announcement for Multiple Communities

Good Afternoon Residents,

For tomorrow only, 9/14/2018, we will have restricted leasing office hours. We will be closed for lunch between 12pm and 1pm. Our after hours line along with emergency maintenance will be available should any emergencies arise. All other inquiries we will address promptly after 1pm.

Thanks so much and have a great day!

Kindly,

Samantha Myers