I need someone from the office to call me back. I have been calling since 11:30am and have yet to receive a return call from the half dozen messages I have left. I must confirm you have all the documents you require for termination of my lease and the full return of my deposit.
I'd like to take a moment to introduce myself as I have just jumped on board as your new community manager! My name is Tiana Winter; I just moved here last week from Boston and am loving the weather. I've been a property manager in New England for several years with a very similar portfolio so I am excited for a smooth transition.
I look forward to getting to meet you, feel free to drop by the office any time to say hi!
We had a mold inspector come in last Monday, April 15th, and I have confirmed with AQA (Air Quality Assessors) that the report is in your possession. I have left voicemails, my lawyer has sent emails, and I have not heard a single word from you.
At this time the phones for the leasing office are under going repairs. In order to continue to assist you all calls coming into the office are being forwarded to our South Tampa office. If you are not able to speak with a representative when placing a call please leave a detailed message and we will return your call within 24 hours.
Thank you for your patience and understanding during this time.