Brooklyn Flats

Brooklyn Flats Apartments
3012 W. DeLeon St.
Tampa, Florida, 33609


  • Phone: 813-514-6800
  • Email:
    BrooklynFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
whitney.glidewell's picture

Community Amenity Update

Announcement for Multiple Communities

Good afternoon Residents!

We are pleased to announce that all grills have been cleaned and all firepits are working properly. We wanted to ensure that you and your family and friends were all set to enjoy this Holiday weekend!

Happy Thanksgiving!

Kindly,

Your McKinley Hyde Park Team


DzioC's picture
DzioC

I don't think the beach flats were serviced. There's no tank for the grill and the fire pit one needs to be replaced unless that was done today already. Can you please verify?
Thanks!


Jon.Parente's picture

Holiday Office Hours!

Announcement for Multiple Communities

Dear Residents!

In observance of the Thanksgiving holiday we will be closing the office tomorrow, 11/21/18, at 3:00 pm. Our leasing office will re-open on Monday, 11/26/18 at 10:00 am. Emergency maintenance will still be available during this time if something does arise. Emergency maintenance can be reached at 813-514-6800. Please follow the prompts for assistance.

Please have a great and safe holiday! Happy Thanksgiving from the McKinley family to yours!

Kindly,

Jon & Whitney

Mckinley Hyde Park Management



Laurendorthy's picture

Fire pit

Feedback Problem for Brooklyn Flats

The fire pit in the courtyard does not work. Can we please get this fixed?

Jon.Parente's picture
Jon.Parente McKinley Employee

Dear Resident,  

Thank you for reaching out to us here at the Mckinley Hyde Park Office. I wanted to thank you for being a resident and I hope you are enjoying your home. I ask that if you need anything or have any concerns to please feel free to reach out to us directly at 813-514-6800. I hope you are having a great day!  

Thank you, 

Mckinley Hyde Park Management 


Barnes.cara.a@gmail.com's picture

Apartment 15

Feedback Problem for Brooklyn Flats

The residents in apartment 15 NEVER TAKE THEIR TRASH OUT. They leave it sitting next to the front door, directly in the courtyard, for every single person who walks through the gate to have to see. Currently there are three bags of it stacked up out there. This has been a problem since I moved in with this specific apartment, and it’s gross. Everyone should have courtesy of their neighbors!

Jon.Parente's picture
Jon.Parente McKinley Employee

Dear Resident,  

Thank you for reaching out to us here at the Mckinley Hyde Park Office. I wanted to thank you for being a resident and I hope you are enjoying your home. I ask that if you need anything or have any concerns to please feel free to reach out to us directly at 813-514-6800. I hope you are having a great day!  

Thank you, 

Mckinley Hyde Park Management 


russ.bendele's picture

Trash Pick up

Announcement for Multiple Communities

Good afternoon all!

I just wanted to reach out to everyone in regards to the recent issues with trash pick up. I know it has been a fairly large inconvenience recently with the dumpsters not being empty, however, our efforts to connect with the city of Tampa in getting the issue resolved seem to be paying off! Within the next 24 hours all communities that have not had their garbage collected should have the dumpsters emptied by the city! We have a reliable system for handling issues like this put in place now, so please don't hesitate to reach out in the future if this continues to...



Laurendorthy's picture

Grill

Feedback Problem for Brooklyn Flats

The grill does not work in Brooklyn flats. Thanks

kara.young's picture
kara.young McKinley Employee

Good morning,

      Thank you, for bringing this to our attention. I have placed a work order for our team to check the grill and we will proceed with repair after inspection. 

Best,

Kara Young 


Laurendorthy's picture

Trash

Feedback Problem for Brooklyn Flats

The trash at Brooklyn flats has gotten so bad!!! It is always over flowing and then people just throw it on the side and no one cleans it up. Can we please get more trash pick ups.

kara.young's picture
kara.young McKinley Employee

Good morning,

           Per my last email response, we are working to get Waste Management to increase their pick up days now. In the meantime, I have asked my maintenance team to spend extra time cleaning up this area.

Thank you, for bringing this to our attention. 

Best,

Kara Young 

       


kara.young's picture

Parking Enforcement Reminder

Announcement for Multiple Communities

Good afternoon,

This is just a friendly reminder that parking will be enforced as of November 1, 2018. Please make sure you have picked up your parking pass at the Palma Ceia office if you have not already. Also, please see below friendly reminders pertaining to the parking enforcement.

Parking will not be enforced during the hours of 7 am - 7 pm Monday - Sunday. During these hours guests are able to park onsite. All parking is reserved for residents only and all others will be towed outside of the hours of 7 am - 7 pm. All residents must have a parking pass located on the...

evaealvarenga@gmail.com's picture
evaealvarenga@g...

What are the office hours?

kara.young's picture
kara.young McKinley Employee

Monday - Friday 9am - 6pm 

Saturday 10 am - 5 pm

Sunday Closed 

sschlaifer's picture
sschlaifer

For Willow Flats would it be possible to make a couple of the spots visitor spots then? I've never seen every spot taken and we don't have a lot of street parking options around the complex for guests. I wouldn't see the point in getting their cars towed if residents always have a place to park.


SharonKay's picture

Trash pick up

Feedback Problem for Brooklyn Flats

I live at Brooklyn flats and since a lot of new tenants have moved in in the past few weeks they are not throwing away their trash into the trash bin so boxes and trash bags are piling up outside the bin. I don't want to see or smell the trash, so today the trash was emptied by the city so I through away a lot of the trash that was laying outside the bin. Also, the pet disposal trash can has not been emptied in a few weeks. I called the office twice to tell someone about the pet disposal trash can and still know one has come...

kara.young's picture
kara.young McKinley Employee

Good morning,

      Thank you, for bringing your concerns to our attention. I have brought this to the attention of our maintenance grounds teams and they will be on the lookout for any items not left in the proper area trash disposal. Additionally, the pet stations should be emptied each day. I have also brought this to our team's attention. 

Thank you, again for bringing these areas to light and we pay extra attention to them. 

Best,

Kara Young 

Laurendorthy's picture
Laurendorthy

It is now November 6th and this issue is still not resolved.

Shahlaine's picture
Shahlaine

I was just about to post about this. It's bad. All the time.


smalleya's picture

Exceptional Service

Feedback Praise for Brooklyn Flats

I just wanted to express my deep gratitude and praise to Wilson who made it his personal mission to achieve success on an issue in my apartment. When I ran into Wilson and spoke with him regarding my washer and dryer not working, Wilson got my phone number and made it a point to send someone out. When it was noted that an electrician was needed Wilson himself came out out with the electrician. It was the very end of the day, but Wilson made sure to get my washer and dryer working before it was over. Wilson is an exceptional team member and is greatly appreciated by myself and my roommate.

tammy.sharp's picture
tammy.sharp McKinley Employee

Hi Ashley,

It was a pleasure speaking to you yesterday and I was so excited to hear that Wilson took care of your washer /dryer issue with such professionalism! Thank you for taking the time to acknowledge him and I cant wait to share your kind words of praise with him! Have a great weekend !

Sincerely,

Tammy

tammy.sharp@mckinley.com