Brooklyn Flats

Brooklyn Flats Apartments
3012 W. DeLeon St.
Tampa, Florida, 33609


  • Phone: 813-304-2776
  • Email:
    BrooklynFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Msmith10's picture

You had one job....

Feedback Problem for Brooklyn Flats

Whoever left the two bags of dog poop at the top of the staircase needs to dispose of it properly. I’ve lived here for over a year and have never posted in here... until now. Please get your “shit” together, literally and figuratively because this is unacceptable. IMG_0041.HEIC

Randy.Maggart's picture
Randy.Maggart McKinley Employee

Hello, I'm sorry to hear you had this problem.  I want to remind all residents that waste and garbage should be disposed of properly.  We'd hate to impose fines for trash/waste removal, but will should it be necessary.  Most Sincerely, Randy, Community Manager


srdg75's picture

when will my ceiling kitchen light repair be finished?

Feedback Problem for Brooklyn Flats

It's been a week. I was told we were waiting on a part. How long does this take? Not having light in the kitchen is a real inconvenience. How much of my rent will you discount for August?...

aja.henry's picture
aja.henry McKinley Employee

Hello Sheila,

I am sorry there has been a delay with this repair. I will follow-up with maintenance regarding this matter and follow-up with you as soon as possible.

Best,

Aja


aja.henry's picture

August Statements and Prorated Rent

Announcement for Multiple Communities

Dear Residents,

Many of you have received your August billing statements. For the residents that have lease expirations in August and will be moving out, these statements will not reflect the pro-rated rent amount that will be due on August 1st.

Additionally, our system is not able to prorate rent until after the move-out has been processed. If you have auto-pay setup for the month of August, it is highly recommended that you cancel your auto payment as it will not prorate your rent and the full rent balance due reflected on the account will be drafted. If a full month rent...


lackey78's picture
lackey78

I would like a call about this. I am confused about the bill on file.


osborna01's picture

Both doors are now broken

Feedback Problem for Brooklyn Flats

Both doors are broken and now the Jehovahs Witnesses are knocking. Help.

zc00416's picture
zc00416

Guys, this has been broken for over a month. Can we get this fixed?

aja.henry's picture
aja.henry McKinley Employee

Hello Zoe,

Thank you for making us aware that the doors are not working properly. We have made arrangements to have them repaired as soon as possible. Unfortunately this is not a repair that can be competed in house and we have had to contract the work out to be completed. We appreciate your patience regarding this matter.

Please let us know if you need anything else by contacting us directly at 813-304-2776.

Best,

Aja


Laurendorthy's picture

Termites

Feedback Problem for Brooklyn Flats

There is a huge termite problem in the complex. Termites all over all the back patio areas where the wood is.

aja.henry's picture
aja.henry McKinley Employee

Hello Lauren,

Unfortunately, it is swarming seasons so termites are going to be more prominent than normal. We have already taken necessary steps with our pest control company to assist in maintaining the situation. Please let me know if you have any additional questions, you are welcome to contact me directly at aja.henry@mckinley.com or call 813-304-2776.

Best,

Aja


zc00416's picture

Brooklyn Flats Entrance by Mailbox

Feedback Problem for Brooklyn Flats

Hey guys, the door next to the mailboxes has been broken for months. There's not even a handle and is extremely heavy. Can someone please fix this...?...

aja.henry's picture
aja.henry McKinley Employee

Hello Zoe,

Thank you so much for letting us know! We appreciate your help! I have entered a service request and will have this repaired as soon as possible.

Have a great day!

Best,

Aja

zc00416's picture
zc00416

Hey Aja,

This is still broken with no handle, and now the only other entrance is also broken. The keypad won't work so the door just stays unlocked with no key entry, which is pretty unsafe. This has been broken for 2 days now. Can we get these both repaired?

Laurendorthy's picture
Laurendorthy

Still not fixed

zc00416's picture
zc00416

Over a month and still not fixed. Brooklyn Flats is getting neglected... please get this taken care of.

NJC5003's picture
NJC5003

Hey its now July 26th... This issue is still not fixed?? REALLY??


whitney.glidewell's picture

New Gate Code

Announcement for Brooklyn Flats

Good Morning Brooklyn Flats Residents,

Beginning tomorrow, Tuesday, April 30th, there will be a new gate code to enter the community. We will be reaching out to each of your via phone and/or email to notify you of the new code. If you have not spoken to us or received an email by 6PM today, please reach out to us at 813-514-6800 to obtain the code. We will look forward to speaking with you all soon!

We hope you have a great week!

Best regards,

McKinley Hyde Park Management Team



tiana.winter's picture

New Community Manager

Announcement for Multiple Communities

Hello Everyone!

I'd like to take a moment to introduce myself as I have just jumped on board as your new community manager! My name is Tiana Winter; I just moved here last week from Boston and am loving the weather. I've been a property manager in New England for several years with a very similar portfolio so I am excited for a smooth transition.

I look forward to getting to meet you, feel free to drop by the office any time to say hi!

Tiana Winter


tlizbailey's picture
tlizbailey

Tiana,

Can you please provide your contact information (# and e-mail)? I would like to reach out regarding my move out date and pro-rated monthly rent.

Thank you,

Tracey Bailey


aja.henry's picture

Calls Forwarded

Announcement for Multiple Communities

Dear Residents,

At this time the phones for the leasing office are under going repairs. In order to continue to assist you all calls coming into the office are being forwarded to our South Tampa office. If you are not able to speak with a representative when placing a call please leave a detailed message and we will return your call within 24 hours.

Thank you for your patience and understanding during this time.

Best Regards,

Aja Henry

Assistant Community Manager

McKinley Hyde Park South Tampa


jamiekanter's picture
jamiekanter

Hello, I have called and emailed regarding a notice for lease renewal several times over the last week+. Will someone please call me? Thank you!


Laurendorthy's picture

Maintenance

Feedback Praise for Brooklyn Flats

Justin did a great job!

aja.henry's picture
aja.henry McKinley Employee

Hello Lauren,

Thank you for the positive feedback! We will be sure to let Justin know that you were satisfied with his work.

Best,

Aja