July 16, 2019 - 4:37pm - Posted by aja.henry McKinley Employee
Many of you have received your August billing statements. For the residents that have lease expirations in August and will be moving out, these statements will not reflect the pro-rated rent amount that will be due on August 1st.
Additionally, our system is not able to prorate rent until after the move-out has been processed. If you have auto-pay setup for the month of August, it is highly recommended that you cancel your auto payment as it will not prorate your rent and the full rent balance due reflected on the account will be drafted. If a full month rent...
July 3, 2019 - 2:24pm - Posted by taryn.bigelow McKinley Employee
The leasing office located at our Arbor Flats location will be closed on Thursday, 7/4/19 in observance of Indepenednce Day! We will reopen for normal business hours on Friday, 7/5/19 at 10:00 am. Emergency maintenance will still be available during this time should anything arise.
Please do not hesitate to reach out to us if you have any questions.
June 14, 2019 - 2:05pm - Posted by candase.parker McKinley Employee
Hello! The water has been turned back on and the repairs have been completed. Thank you to all of our residents for your understanding and cooperation. We know that unexpected maintenance emergencies are extremely frustrating. We appreciate everyone who called, put in work orders and followed up with us regarding this issue. You all are the best!
June 14, 2019 - 11:56am - Posted by candase.parker McKinley Employee
Advanced Plumbing and City of Tampa are still on site restoring water to community. They have given us an updated estimated time of 2pm for the water to be turned back on. Thank you residents for your patience!
No communication about the water leak until this morning is unacceptable, we are a community of good and patient people when informed. In this case a lot of confusion and frustration could have been lessen with notice to the residents within a reasonable period of time. It seems that the water went out before 10 pm and by 8 am there was still no communication about what happen, who is working on it and when can we expect for the water to flow again. How would you feel given the same circumstances?
Further confirmation for me that McKinley Properties has given up on Arbor Flats: 10+ hours without water and no update or communication. This is not a 3rd world country - it’s obvious that no one from the office or McKinley Properties lives in this complex, or this would have been fixed well before residents woke up.
June 14, 2019 - 8:26am - Posted by candase.parker McKinley Employee
There is a plumbing company on site now fixing the main water line leak that happened overnight. They estimate that the repairs will be completed by 11am and the water will be turned back on at that time. Thank you so much for your patience and understanding as we try to resolve this issue as soon as possible.
June 13, 2019 - 9:40pm - Posted by candase.parker McKinley Employee
Residents- there is a main water line leak currently at the property. It is being repaired, however residents of certain buildings may have the water shut off at times tonight as the repairs are made. Thank you for your understanding.
June 7, 2019 - 1:47pm - Posted by candase.parker McKinley Employee
Hello Residents and Happy Friday!
We've got an exciting update for you all. My name is Candase Parker and I'm your new Community Manager! I can't wait to get to know each of you. I recently moved to Tampa from Tallahassee, FL (Go Seminoles!) and will be starting on Monday, June 10th.
A little about me - I'm a Florida native, I have 3 dogs, have been in working in property management for about 10 years!
I know that we're all sad to see Alex leave, so send her some praise through your my.mckinley portal to let everyone know how much you are going to miss her! We are...