This message is regarding credit or debit card payments made online during November 24th, 2017 - present.
We are going to provide a credit to those of you that had a $17.95 convenience fee charge when using a credit or debit card online during November 24th, 2017-forward. We are expecting this credit to appear on applicable ledgers early February 2018.
Please note, moving forward when using a debit or credit card online or by phone to pay rent there will be an $8.95 convenience fee charge that will be applied to your payment but that this $8.95 convenience fee does not apply to automatic bill payments.
Customer Care Associate II
McKinley Hyde Park
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