Arbor Flats

Arbor Flats Apartments
6237 S. Manhattan Ave OFC
Tampa, Florida, 33616


  • Phone: 813-515-5925
  • Email:
    ArborFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
candase.parker's picture

Water is Back ON!!

Announcement for Arbor Flats

Hello! The water has been turned back on and the repairs have been completed. Thank you to all of our residents for your understanding and cooperation. We know that unexpected maintenance emergencies are extremely frustrating. We appreciate everyone who called, put in work orders and followed up with us regarding this issue. You all are the best!

Gratefully,

Candase Parker

Community Manager



candase.parker's picture

Water Shut Off Update

Announcement for Arbor Flats

Advanced Plumbing and City of Tampa are still on site restoring water to community. They have given us an updated estimated time of 2pm for the water to be turned back on. Thank you residents for your patience!



jsanderson's picture

11:30AM - 14+ hours without water service

Feedback Problem for Arbor Flats

Can we get an update, please?

aja.henry's picture
aja.henry McKinley Employee

Hello Jeannette,

We will continue to post updates as more information becomes available to us. 

Best,

Aja


Patrick Gordon's picture

Keep us informed is all we ask.

Feedback Problem for Arbor Flats

No communication about the water leak until this morning is unacceptable, we are a community of good and patient people when informed. In this case a lot of confusion and frustration could have been lessen with notice to the residents within a reasonable period of time. It seems that the water went out before 10 pm and by 8 am there was still no communication about what happen, who is working on it and when can we expect for the water to flow again. How would you feel given the same circumstances?

aja.henry's picture
aja.henry McKinley Employee

Hello Patrick,

I understand your frustrations and we apologize for the inconvenience, however this matter has to do with the City of Tampa and they are getting the repair completed as soon as possible. Once we have been provided with more information we will be able to update our residents as well. This came as a unforeseen occurrence to us as well without any notification from the city. 

Please know that we are doing everything we can within our means to make sure the situation is resolved as soon as possible.

Best,

Aja


jsanderson's picture

10+ hours without water

Feedback Problem for Arbor Flats

Further confirmation for me that McKinley Properties has given up on Arbor Flats: 10+ hours without water and no update or communication. This is not a 3rd world country - it’s obvious that no one from the office or McKinley Properties lives in this complex, or this would have been fixed well before residents woke up.

aja.henry's picture
aja.henry McKinley Employee

Hello Jeannette,

Unfortunately, this matter is deeper than we originally thought. The City of Tampa water main line is under repair, due to this this McKinley's technicians are not permitted to do the repair work. We are all patiently waiting on the City of Tampa to finalize the completion of this work and hopefully will be provided with an update soon to let the residents know. 

We apologize for the inconvenience however, this is a matter that is out of our control at this time.

Best Regards,

Aja

 

jsanderson's picture
jsanderson

You guys should probably get your stories straight. There is a plumber on site working on the issue and you’re saying that the hold up overnight was a city issue? Who is working on restoring water? A plumber? Or the city? I can assure you that the city would not allow residents to go without water for more than 12 hours unless there was a catastrophic incident.

Mayowa's picture
Mayowa

Ha! Stole the words right out of my mouth! First it was their plumbers THEN it was the city...but they’ve always known it was the water main, so what changed?


candase.parker's picture

Water Still Out- estimated repair by 11am

Announcement for Arbor Flats

Hello Residents,

There is a plumbing company on site now fixing the main water line leak that happened overnight. They estimate that the repairs will be completed by 11am and the water will be turned back on at that time. Thank you so much for your patience and understanding as we try to resolve this issue as soon as possible.

Candase Parker

Community Manager


jsanderson's picture
jsanderson

Those of us that live here know that the water is still out. Also, this didn’t happen overnight. I called the emergency number at 9:20pm. Not acceptable to not have access to water for more than 12 hours. The response to this problem confirms the complete lack of respect for residents.

JCS's picture
JCS

I still do not have water after 14 hours

JCS's picture
JCS

City of Tampa does not have a record of any water outage on there side in the area. City of Tampa states that if they were to make repairs they would notify residents prior. 813.274.7400.

jsanderson's picture
jsanderson

That is correct. I called the City of Tampa water, as well. I was told that I was the 3rd person in the last hour that called from our apartment complex complaining. They are going to send someone out to see what is going on.


candase.parker's picture

Main Water Line Leak

Announcement for Arbor Flats

Residents- there is a main water line leak currently at the property. It is being repaired, however residents of certain buildings may have the water shut off at times tonight as the repairs are made. Thank you for your understanding.

Candase Parker

Community Manager


Marty's picture
Marty

Any updates when the water will be fixed

jsanderson's picture
jsanderson

This is ridiculous. The lack of communication is unacceptable. Some people have to go to work!


candase.parker's picture

New Community Manager!

Announcement for Multiple Communities

Hello Residents and Happy Friday!

We've got an exciting update for you all. My name is Candase Parker and I'm your new Community Manager! I can't wait to get to know each of you. I recently moved to Tampa from Tallahassee, FL (Go Seminoles!) and will be starting on Monday, June 10th.

A little about me - I'm a Florida native, I have 3 dogs, have been in working in property management for about 10 years!

I know that we're all sad to see Alex leave, so send her some praise through your my.mckinley portal to let everyone know how much you are going to miss her! We are...



JCS's picture

Thank you..

Feedback Problem for Arbor Flats

Thank you to the person who spit their gum on the sidewalk. Thanks to your complete inconsideration, my dog stepped on it. The gum covered his entire pad and went between his toes on his hair. FYI- There are some additives in gum that can kill dogs. Or, perhaps you just don’t care… Well, I do. pick up after yourself! Also.. I am so tired of walking out of my apartment and having piles of dog poop next to my steps. This too, is a complete lack of consideration for your neighbors and the place you call home. The worst is the fact that our neighbors let their dog poop in the children’s play area...

aja.henry's picture
aja.henry McKinley Employee

Hello Jana,

We agree with you that people do need to be more considerate and not dispose of their gum or any other trash on the property. This is their home so it is very unforutnate that not all reasidents take pride in keeping up the community the live in. 

No it is not cool to have to step in dog poo at all! Please if you ever witness who is doing it and are able to provide an apartment number we will be able to address the matter with the lease holder directly, which involves a violation notice being sent and a fine for clean up.

Best,

Aja


jsanderson's picture

Man passed out seated upright in pool area - drug activity - inconsiderate neighbors - poor lighting

Feedback Problem for Arbor Flats

Friday morning when my husband was walking our dog, he walked passed the pool area and saw a thin white male, dark hair with a beard, seated upright completely passed out. This was at approximately 6:15am. The pool gate was closed. In talking with some neighbors recently, they have noticed what appears to be drug-dealing in our parking lot - especially toward the back of the property. This is just unacceptable. Between the lack of enforcement of property rules: items on front and back patios/porches, lights on buildings not being maintained, residents with dogs not cleaning up after them and...

aja.henry's picture
aja.henry McKinley Employee

Hello Jeannette,

I am sorry to see that you are not satisfied with you experience in the Arbor Flats community. I assure you McKinley has not given up on our community nor do even intend to. Resident satisfaction and community up keep are very important to us. This is your home and we want you to enjoy it!

Please know that management is addressing the issues that you have mentioned as they are brought to our attention. The lights on the property have been contracted to be replaced and will be completed soon. 

Additionally, anytime a resident believes they are witnessing any kind of criminal activity it is highly recommended that they contact the police immediately. Not only will a the police file a report they will be able to provide us with the identity of the individual or persons committing the crime so that management can take action to remedy the situation.

If you have any additional concerns you would like for me to address please contact me directly at aja.henry@mckinley.com or call 813-515-5925.

Best,

Aja Henry

Assistant Community Manager