Westwood Suites

Westwood Suites Apartments
6800 Villa De Costa Drive
Orlando, Florida, 32821


  • Phone: 407-238-9500
  • Email:
    westwoodsuites@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Vickyruiz's picture

Residents first???

Feedback Problem for Westwood Suites

There's always a valid excuse for all complaints. The welcome treatment is hot water to kill and nobody fixes it, they just say that no resident complained about that and they are going to send someone to verify it. Maintenance came and said that they can't fix the switch and Outlets connections in the apt because they are connected "straight" , Frontdesk suggested me to buy clap lamps to solve my problem, without dryer a week and counting. Year 2019!!! OMG...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Morning Victoria,

Thank you for taking a few moments to speak with me about these concerns in your home this morning. I apologize that we continue to have this hot water issue in your building as we believed we had corrected this issue last week. We are working as quickly as possible to correct today. I will be in touch regarding your other repairs should there be any schedule changes.

Best Regards,

 

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes


eduper's picture

Horario de piscina

Feedback Problem for Westwood Suites

Buenas noches, escribo exactamente a las 12:25 am, tengo la inquietud si ustedes mantienen informado a los residentes o nuevos residentes que el horario de la piscina es hasta las 8 si no me equivoco, ya que durante la semana hasta altas horas de la noche se encuentran personas dentro de la piscina sin respetar la privacidad de los residentes que descansan ya que mantienen música a cierto volumen. Gracias

amalie.martinez's picture
amalie.martinez McKinley Employee

Buenos Dias Sr. Perez,

Gracias por tomarse el tiempo para notificarnos sobre las preocupaciones con las horas de la piscina. Nuestra piscina cierra a las 8 pm Cualquier persona en la piscina después de las horas de oficina viola su contrato de arrendamiento, puede comunicarse con las autoridades para presentar una queja sobre cualquier ruido o ruido después de la hora de uso de la piscina. Gracias Amalie Martinez Asistant Manager Westwood Suites 

 

 

zacharyoneal's picture

Brief Water Shut Off

Announcement for Westwood Suites

Good Morning Westwood Suites Residents,

We have a main water line by Building 6813 that is leaking and needs to be repaired. This will unfortunately require us to shut off water to the community while we make this repair. This repair will begin at approximately 10:30 this morning and we except water to be restored by no later than 1pm. Thank you in advance for your patience and understanding as we work to quickly repair this water line.

Best Regards,

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes



zacharyoneal's picture

Water Shut Off Tonight

Announcement for Westwood Suites

Good Morning Westwood Suites Residents,

As you may be aware, we share a common water main line with Westgate Resorts. They have a major leak repair that they need to address which will require the water to be shut down for an extended period this evening. Starting at 10pm, water will be shut off to our communities. They anticipate the repairs to be complete and water service restored by 6am Thursday morning. We apoligize in advance for any inconvenience this may cause and will post any updates as we received them.

Best Regards,

Zachary O'Neal...



dessigt's picture

Vehículos Parking

Feedback Problem for Westwood Suites

Buenas noches les quería preguntar si tenían conocimiento de que estos dia se han encontrado varios vehículos marca Toyota modelo Corolla sin cauchos, es curioso porque son el mismo y se encuentran sobre bloques

williamrivera's picture
williamrivera McKinley Employee

 

Buena noches,

Muchas gracias por traer esto a nuestra atención. Ya hemos hablado con el propietario del vehículo y ya lo han retirado de las instalaciones. Si tiene alguna otra pregunta o inquietud, no dude en comunicarse conmigo.

Muchisimas Gracias!

 

William Rivera

Westwood Suites Apartments

GBbo's picture
GBbo

Buenas tardes pero la inquietud es si fue un robo, ya que de ser así es bien preocupante para todos

eduper's picture
eduper

Cierto, siempre es la misma marca y el mismo modelo de vehículo que dejan sin cauchos y encima de bloques.


HJ1178's picture

noisy neighbors

Feedback Problem for Westwood Suites

Monterey lake and the situation is getting out of control, it is not only weekends, but Monday or Wednesday, no matter the day or time, people drinking alcohol, listening to music at full volume, kareoke, in the bbq area of building M, that area must be closed permanently soon open a fight between neighbors to fists, not everything has to be solved by calling the police, the administration has to take a strong decision and continue smoking when it was said that monterey was free smoke

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Jhonny,

It was great speaking with you today at the leasing office about these concerns. As we discussed, we will be locking our pools daily at 8pm as well as office staff will begin coming to the community in the late evenings to shut down any parties that are going on after hours. Thank you for your patience and understanding as I work to resolve this issue within our community.

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes

HJ1178's picture
HJ1178

thanks zach for always being aware lof the community


zacharyoneal's picture

Memorial Day Office Closure

Announcement for Westwood Suites

Dear Westwood Suites Residents,

We wanted to let everyone know that our Leasing Office will be closed on Monday, May 27th in observance of Memorial Day. We will reopen on Tuesday, May 28th at 10am.

We will still have a member of our maintenance staff here to clean the grounds and assist with any emergencies that might come up. Please remember, you can always reach our emergency maintenance team at 407-238-9500....



amalie.martinez's picture

June's Rent Payment

Announcement for Westwood Suites

Dear Residents,

This is a friendly reminder that rent is due, June 1st (Saturday) and June 2nd (Sunday) Our office is closed on Saturday and Sunday, It is imperative that you make the proper arrangements now to ensure that your June payment is made on time through any of our other available payment methods as we are no longer accepting rent payments through our office. You may also choose to pay with a check or credit card, through our resident portal online or by calling 1-866-869-4014 and providing your unique resident ID. We strongly encourage online payments...

On...



mafer's picture

Aire acondicionado

Feedback Problem for Westwood Suites

No me sirve el aire aco adondicionado, estamos pasando calor y así no vamos a poder dormir

dessigt's picture
dessigt

A mi tampoco me funciona el aire acondicionado

gadiel.vazquez's picture
gadiel.vazquez McKinley Employee

Muy buenos dias! 
Espero que se encuentren bien. Recibimos su solicitud de servicio para reparar el aire acondicionado y ya ha sido completado con exito. Por favor dejarnos saber si hay algo mas en que podamos ayudar! 

 

Que tengan un bonito dia!


dessigt's picture

Mantenimiento

Feedback Problem for Westwood Suites

Buenos días. Por favor, indicarles a los chicos de mantenimiento que toquen las puertas de los apartamentos antes de entrar y que se aseguren de que la puerta que están abriendo es la correcta ya que ellos entran sin previo aviso y no es el apartamento donde ellos tienen que realizar la solicitud sin tomar precauciones las molestias que puedan ocasionar. Gracias.

amalie.martinez's picture
amalie.martinez McKinley Employee

Yamilet, Thank you so much for taking my call it truly was a pleasure speaking with you. I am happy we were able to find a solution to this problem we really appreciate having you here at Westwood Suites with us. Please let me know if there is anything else I can do to help. Amalie Martinez, Assistant Community Manager.