Westwood Suites

Westwood Suites Apartments
6800 Villa De Costa Drive
Orlando, Florida, 32821


  • Phone: 407-238-9500
  • Email:
    westwoodsuites@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
celia.patton's picture

Water Service Interruption

Announcement for Westwood Suites

Dear Westwood Residents

There will be a temporary interruption in our water services tomorrow between 10 am and 2 pm. This interruption is needed to accommodate improvements to our water system.

You may experience discolored water or air in the lines following the restoration of service. Running your water through more than one faucet for a few minutes normally clears this situation.

If you have additional questions or concerns please feel free to call the Orange County Utilities at 407-836-6818.

We greatly appreciate your cooperation and understanding with...



zacharyoneal's picture

Air Conditioning Temporarily Down

Announcement for Westwood Suites

Good Evening Westwood Suites Residents,

We are experiencing a maintenance issue with the AC Chiller for buildings 6915, 6951, 6939, and 6927 that is causing the air to not cool properly. We have already contacted our service vendor and they are enroute to address and repair as quickly as possible. We apologize in advance for any inconvenience this is causing and appreciate your patience as we work to quickly resolve this maintenance emergency.

Best Regards

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes


RoxanaSalcedo's picture
RoxanaSalcedo

gGood night Zach, we can not stand the heat is unbearable, remember that I have 4 appliances in my apartment, that are drying the carpets, I feel we're going to faint, take care of our case first please Roxana Salcedo, Building 6927 Apt 301, thanks

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Evening Roxana,

I definitely understand your concerns and we are working to resolve this issue as quickly as possible. Your entire courtyard runs off of one main chiller which will be repair as quickly as possible. Please go ahead and turn off the equipment in your home at this time until the air conditioning has been repaired. Again, we are working as quickly as possible to restore air conditioning service to you and your neighbors.

Zach

Rumble's picture
Rumble

Why is it that every month this apartment complex has issues ! Major issues , if it’s nit the water being hot it’s not on at all , the ac barely works or never works , carbon monoxide alarm always going off or you have to deal with water bugs taking over the damn apartment oh and lazy maintenance workers . its Ridiculous we pay over 1300. Dollars a month for poor service !!!


GBbo's picture

Aire Acondicionado

Feedback Problem for Westwood Suites

Buenas noches, el aire acondicionado no está enfriando, parece que es general porque a mi vecina tampoco le está enfriando Building 6951

jessica.martinez's picture
jessica.martinez McKinley Employee
Hola,
Buen día, espero que tu día vaya bien. Le agradezco que haya respondido a mi llamada esta mañana para hacer un seguimiento con usted con respecto a su preocupación en el apartamento. Me alegra saber que pudimos resolver el problema el mismo día. Si tiene preguntas o inquietudes futuras, no dude en comunicarse con su equipo de administración. Que tengas un buen descanso de tu día.

RoxanaSalcedo's picture

Importante...

Feedback Problem for Westwood Suites

Hoy sábado 13 de Julio a las 2:30am aproximadamente en mi apto se explotó una tubería de agua causando daños en el piso del apto, vinieron a supervisar y tomaron las precauciones para la propiedad pero para nosotros como inquilinos no, tenemos 4 ventiladores de los cuales 2 están en la entrada de cada baño, me preguntó no podemos tener privado al usar hasta el lunes? Tengo 2 hijos menores de edad y están oliendo está humedad, para las personas que vinieron nosotros no somos emergencia, sólo el 2do y 1er piso y si nos enfermamos por dicha humedad, quien no los va a remunerar? Son buenos en los...

amalie.martinez's picture
amalie.martinez McKinley Employee

 

Buenos días Roxana, quiero disculparme por los inconvenientes de este fin de semana. Me alegro de que hayamos podido cuidar su apartamento rápidamente, le agradezco que se haya tomado el tiempo de hablar conmigo. Me doy cuenta de que los humidificadores son un poco voluminosos y pueden estorbar, sin embargo, puede sentirse libre para inclinarlos en un ángulo diferente si le permite tener un mejor acceso a sus áreas comunes. Por favor, pase por la oficina esta mañana si desea discutir. Gracias Amalie Martinez Asistente de la Gerente de la Comunidad, Westwood Suites


HJ1178's picture

people trying to open my door

Feedback Problem for Westwood Suites

on more than 4 occasions, people trying to open my door with keys, and with the excuse that they made an apartment mistake, will I be the only one or someone else has happened?

amalie.martinez's picture
amalie.martinez McKinley Employee

Good Morning Jhonny, 

Hope you had a great weekend I tried calling you on Friday to discuss this issue are you able to give me a call at (407) 352-6891. Thank you, Amalie Martinez Assistant Community Manager Westwood Suites  


HJ1178's picture

Mr zach

Feedback Praise for Westwood Suites

thanks to mr zach, for always being aware of every problem that their apartments have, they are not easy but always willing to listen and solve as quickly as possible,

amalie.martinez's picture
amalie.martinez McKinley Employee

Good Afternoon Jhonny, Thank you for taking a few moments to let us know how we are doing! I am happy to see that we are meeting your service expectations and if there is anything additional we can do to continue improving please do not hesitate to let us know. Best Regards, Amalie Martinez Assistant Community Manager Westwood Suites Apartment Homes


zacharyoneal's picture

July 4th Office Closure

Announcement for Westwood Suites

Dear Westwood Suites Residents,

We wanted to let everyone know that our Leasing Office will be closed on Thursday, July 4th in observance of Independence Day. We will reopen on Friday, July 5th at 10am.

We will still have a member of our maintenance staff here to clean the grounds and assist with any emergencies that might come up. Please remember, you can always reach our emergency maintenance team at 407-238-9500...



Vickyruiz's picture

Residents first???

Feedback Problem for Westwood Suites

There's always a valid excuse for all complaints. The welcome treatment is hot water to kill and nobody fixes it, they just say that no resident complained about that and they are going to send someone to verify it. Maintenance came and said that they can't fix the switch and Outlets connections in the apt because they are connected "straight" , Frontdesk suggested me to buy clap lamps to solve my problem, without dryer a week and counting. Year 2019!!! OMG...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Morning Victoria,

Thank you for taking a few moments to speak with me about these concerns in your home this morning. I apologize that we continue to have this hot water issue in your building as we believed we had corrected this issue last week. We are working as quickly as possible to correct today. I will be in touch regarding your other repairs should there be any schedule changes.

Best Regards,

 

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes


eduper's picture

Horario de piscina

Feedback Problem for Westwood Suites

Buenas noches, escribo exactamente a las 12:25 am, tengo la inquietud si ustedes mantienen informado a los residentes o nuevos residentes que el horario de la piscina es hasta las 8 si no me equivoco, ya que durante la semana hasta altas horas de la noche se encuentran personas dentro de la piscina sin respetar la privacidad de los residentes que descansan ya que mantienen música a cierto volumen. Gracias

amalie.martinez's picture
amalie.martinez McKinley Employee

Buenos Dias Sr. Perez,

Gracias por tomarse el tiempo para notificarnos sobre las preocupaciones con las horas de la piscina. Nuestra piscina cierra a las 8 pm Cualquier persona en la piscina después de las horas de oficina viola su contrato de arrendamiento, puede comunicarse con las autoridades para presentar una queja sobre cualquier ruido o ruido después de la hora de uso de la piscina. Gracias Amalie Martinez Asistant Manager Westwood Suites 

 

 

zacharyoneal's picture

Brief Water Shut Off

Announcement for Westwood Suites

Good Morning Westwood Suites Residents,

We have a main water line by Building 6813 that is leaking and needs to be repaired. This will unfortunately require us to shut off water to the community while we make this repair. This repair will begin at approximately 10:30 this morning and we except water to be restored by no later than 1pm. Thank you in advance for your patience and understanding as we work to quickly repair this water line.

Best Regards,

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes