Westwood Suites

Westwood Suites Apartments
6800 Villa De Costa Drive
Orlando, Florida, 32821


  • Phone: 407-238-9500
  • Email:
    westwoodsuites@mckinley.com
  • Office Hours:
    Mon 10:00pm - 6:00pm
    Tue 10:00pm - 6:00pm
    Wed 10:00pm - 6:00pm
    Thu 10:00pm - 6:00pm
    Fri 10:00pm - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Lashannaamartin's picture

additional charges

Feedback Question for Westwood Suites

i would like to know why is there an $8.50 utility charge?

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Morning Shenell,

I apologize for our delay in responding to your question! Since you are a new resident with us here at Westwood Suites, there is a one time New Account fee of $5. The additional $3.50 is the standard monthly billing fee. Moving forward, you will only see the $3.50 charge in addition to your rental amount. If there is anything else I can do to help please do not hesitate to stop by the Leasing Office or give me a call at 407-238-9500. 

Have a great weekend!

 

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes

gerpar63's picture
gerpar63

I payment rent from this month, sorry for later


amalie.martinez's picture

April Rent Payments

Announcement for Multiple Communities

Dear Residents,

We wanted to remind everyone that April's rent is due on Tuesday, April 2nd, 2019. It is imperative that you make the proper arrangements now to ensure that your April payment is made on time through any of our available payment methods.

If you wish to pay by check or money order, these must be brought in to the office during normal business hours. You may also choose to pay with a check or credit card, through our resident portal online or by calling 1-866-869-4014 and providing your unique residentID.

Please stop by or call us in the office if you...



amalie.martinez's picture

April Rent Payments

Announcement for Multiple Communities

Dear Residents,

We wanted to remind everyone that April's rent is due next Wednesday. It is imperative that you make the proper arrangements now to ensure that your April payment is made on time through any of our available payment methods.

If you wish to pay by check or money order, these must be brought in to the office during normal business hours. You may also choose to pay with a check or credit card, through our resident portal online or by calling 1-866-869-4014 and providing your unique residentID.

Please stop by or call us in the office if you have any...


Anacesar's picture
Anacesar

Buenos dias ya pague online y ni he recibidi la confirmación del pago

Anacesar's picture
Anacesar

Necesito el recibo del pago de la renta. Pague online

amalie.martinez's picture
amalie.martinez McKinley Employee
Hola Ana, lamento mucho que no hayas recibido tu recibo. Por favor verifique su correo electrónico, por lo general se envía allí una vez que haya realizado el pago, si no se recibió, pase por la oficina y estaré encantado de imprimirle una copia. Espero que tengan un gran fin de semana. Amalie Martinez Assistant Cumminty Manager at Monterey Lakes 

PRoach8203's picture

AC Problem

Feedback Problem for Westwood Suites

I put in a maintenance request this morning for having no AC. It said someone will contact me but I haven't heard anything yet?...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Paul,

I am sorry that you were having this issue with your Air Conditioning! I see that you had placed a maintenance request and wanted to ensure that we had properly addressed this concern for you. Please keep in mind if you have an issue with your Air Conditioning and it is outside of our normal leasing office hours, please contact our Emergency maintnenace at 407-238-9500. They will promptly return your call and head to your home to assist. If there is anything else I can do to help please do not hesitate to stop by the Leasing Office or give me a call at 407-238-9500.

Best Regards,

 

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes


Socrates capetanopulos's picture

Ac problems

Feedback Problem for Westwood Suites

Hi i live in building 6927 and the ac is not working. Do you know something about it??

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Socrates,

I am so sorry that you are having this issue with your air conditioner! As we just discussed, I have maintenance on their way to your home to address this issue as quickly as possible for you. If there is anything else I can do to assist please do not hesitate to stop by the Leasing Office or give me a call at 407-238-9500.

 

Best Regards,

 

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes


Zhreasg's picture

Ceiling leak

Feedback Problem for Westwood Suites

There is a constant leaking in the second Room in the ceiling area right where the bed is, the paint came off and leaking, the water falls at a specific hour just when they use the shower of the apt above I appreciate priority in the scare already called constantly thanks.

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Ceaser,

I am sorry to hear you are having this maintenance issue in your home. Our tech was out this morning to repair the leak and I wanted to connect with you to ensure the work had been completed to your satisfaction. I just tried reaching you via phone but could only leave a voice message. Please feel free to stop by the Leasing Office or give me a call at 407-238-9500 if I can be of further assistance!

 

Best Regards,

 

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes


zacharyoneal's picture

**Brief Water Shut Off Today**

Announcement for Westwood Suites

Good Morning Westwood Suites Residents,

We have to make a shut off to the water in order to make an emergency plumbing repair. We expect water to be off starting at 10am and being restored by 1pm or sooner. We apologize in advance for any inconvenience this may cause and appreciate your patience as we make this emergency repair.

Best Regards,

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes



fred.jackson's picture

February Rent Payments

Announcement for Westwood Suites

Dear Westwood Suites Residents,

With February rent due, we wanted to remind everyone that we are no longer accepting rent payments through an office drop box.

This decision was made for the protection and safety of our valued residents and their financial accounts. Unfortunately, there have been several cases of drop box theft and vandalism in our area which have compromised the accounts for renters at other communities.

Rent received on or after February 3rd is considered late. Please drop off any checks or money orders to the Westwood leasing office prior to 5pm...



fred.jackson's picture

February Rent Payments

Announcement for Westwood Suites

Dear Westwood Suites Residents,

With February rent approaching, we wanted to remind everyone that we are no longer accepting rent payments through an office drop box.

This decision was made for the protection and safety of our valued residents and their financial accounts. Unfortunately, there have been several cases of drop box theft and vandalism in our area which have compromised the accounts for renters at other communities.

Rent received on or after February 3rd is considered late. Please drop off any checks or money orders to the Westwood leasing office prior...



rcook011093's picture

Problems with leaking

Feedback Problem for Westwood Suites

Hello, so now the leaking problem has spread into my roommates bed room. It formed a water pocket in her ceiling and it started leaking all over her furniture. This problem is very frustrating. We understand that maintenance came in to try and fix the leak in my bathroom on Friday but we never heard back and I still have a hole in the ceiling. We haven't heard an update about any of what is going on. We do have videos showing how bad the leaks were over the weekend if you need a reference. Please, we would like to set up a meeting with the front office to discuss our leasing options...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Rachel,

I am so sorry that this issue continues to reoccur in your home. I just tried reaching you via phone but could only leave a voicemail. Please feel free to stop by the Leasing Office or contact me directly at zachary.oneal@mckinley.com so we can schedule a time for me to stop by your home to assist you with this ongoing maintenance issue and address any other concerns you may have at this time.

Best Regards,

 

Zachary O'Neal

Community Manager

Westwood Suites Apartment Homes