Riva

Riva Apartments
4771 Walden Circle
Orlando, Florida, 32811


  • Phone: 407-351-4422
  • Email:
    waldengreen@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Morganausa's picture

repair

Feedback Problem for Riva

-replace the ac closet door - the toilet is loose - fixed the baseboard next to toilet


catahoula1's picture

Snakes

Feedback Problem for Riva

With all the rain lately, particularly for those along the back wooded area and the open field, be on the lookout for snakes. I found a small snake in my house Sunday morning, it did not end well for the snake. I'm very wary now. Is there any thing that can be sprayed around the buildings to deter them from trying to find a way in? The growth in the field is very high also...


andres.dane.paul.diego's picture

Loud Party at the pool after hours

Feedback Problem for Riva

There has been a party with loud music (equipment & DJ!) and people at the people and it's already 9:00 PM and doesn't seem to be slowing down. This is not respectful to the community and is very disruptive. This isn't ok, please do something about this...

Ranoa002's picture
Ranoa002

We called the cops an hour ago and they should be on the way. Call Orlando PD and mention how bad it is. The more they hear from us, the more the cops will take us seriously.


Rjsmith's picture

Disrespectful Neighbors at the pool

Feedback Problem for Riva

So apparently we have neighbors that don't know how to read or they don't have respect for the community.. it has been going fine until tonight. DJ equipment muics playing and a food buffet.. like I said it was all going well until tonight. please inforce the pool rules...

dkwilliams's picture
dkwilliams

"So apparently we have neighbors that don't know how to read or they don't have respect for the community"

Unfortunately it's both, usually.


Ranoa002's picture

DJ Equipment at Pool

Feedback Problem for Riva

It's one thing to have a small bluetooth speaker streaming off your phone (although technically unalloyed, I let it slide) , but to have a computer and large ass speaker attached is another. These people have no respect what so ever for those who live above the pool. This ain't no club, pack that crap away and set it up at a picnic pavilion or something. Not here...

jlugo009's picture
jlugo009 McKinley Employee

Good morning Amanda -

Thank you so much for taking the time to voice your concerns with us. I sent you an email earlier today regarding this matter. Please reach out to me should you have any further concerns. I hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422


andrea.mack@mckinley.com's picture

Emergency Water Outage

Announcement for Riva

Good Morning Valued Riva Residents,

Unfortunately we have a break in the main water line. We have a Plumbing Company on their way to fix this urgent/time sensitive repair. The following buildings will have disruption in service for approximately 1 hour. I truly apologize for this inconvenience and appreciate your understanding in advance.

Affected Buildings

4785 4787 4789 4791 4793

Warm Regards,

Andrea Mack

Community Manager



andrea.mack@mckinley.com's picture

Emergency Water Outage: Select Buildings

Announcement for Riva

Good Morning Valued Riva Residents,

Unfortunately we have a break in the main water line. We have a Plumbing Company on their way to fix this urgent/time sensitive repair. The folling buildings will have disruption in service for approximately 1 hour. I truly apologize for this inconvenience and appreciate your understanding in advance.

Affected Buildings

4787 4789 4791 4793

Warm Regards,

Andrea Mack

Community Manager



brycejans's picture

A/C unit won’t work

Feedback Problem for Riva

A/C unit won’t work and I have some health issues. I was wondering if emergency maintenance can look at this. Since office is closed right now. I did submit a work report. Thank you.

jlugo009's picture
jlugo009 McKinley Employee

Good morning Bryce -

I tried contacting you with no success. I sent you a personal email following up on this matter. Would you please return my call at 407/351-4422 to further assist. Thank you for your time!

Warmest regards,

Jenelyn Lugo

Community Manager


andres.dane.paul.diego's picture

Emergency Package Pickup

Feedback Problem for Riva

Is is there any way to pick up a package over the weekend? There was a mistake and instead of leaving my package at the door on Friday they sent it to the office. There are perishable items in the package. Your voicemail said that you were open over the weekend.

jlugo009's picture
jlugo009 McKinley Employee

Hi Mr. Andres-

 

I've contacted my on call technician to reach ot to you so he can give you your package. Please let me know if you need any further assistance.

 

Warmest regards,

 

Jenelyn Lugo 

Community Manager 

brycejans's picture
brycejans

Hello Jen. This is Bryce. Is there anyway to reach you or maintenance today about fixing an A/C unit. Thank you.


Nicole Rodrigues's picture

Office

Feedback Problem for Riva

I've been calling at Oficce for days and no one answers! horrible service, I'm dissatisfied because it does not solve my problem...

jlugo009's picture
jlugo009 McKinley Employee

Hi Nicole -

Thank you again for taking the time to speak with me over the phone today. As discussed, please feel free to reach me directly via email at jenelyn.lugo@mckinley.com for any questions or concerns. I look forward to working with you directly going forward. I hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager