Riva

Riva Apartments
4771 Walden Circle
Orlando, Florida, 32811


  • Phone: 407-351-4422
  • Email:
    waldengreen@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
jlugo009's picture

Emergency Water Outage

Announcement for Riva

Good afternoon Riva Residents -

We hope you are all enjoying your day! Unfortunately, we are experiencing a temporary water outage for buildings 4799, 4797, 4795, & 4793 and will be shutting off the water at 10 AM. Our team is working diligently alonside our plumber to get this resolved for you as soon as possible! We do appreciate your cooperation throughout this process and we apologize for any inconveniences this may cause. Please contact the leasing office if you have any further concerns at 407-351-4422 .

Jenelyn Lugo

...



jlugo009's picture

Emergency Water Outage

Announcement for Riva

Good morning Riva Residents -

We hope you are all enjoying your day! Unfortunately, we are experiencing a temporary water outage for buildings 4755, 4757, 4759, & 4761 and will be shutting off the water at 10 AM. Our team is working diligently alonside our plumber to get this resolved for you as soon as possible! We do appreciate your cooperation throughout this process and we apologize for any inconveniences this may cause. Please contact the leasing office if you have any further concerns at 407-351-4422 .

Jenelyn Lugo

Community...


SJioe59C's picture
SJioe59C

Hi,
I have a major leak on my bathroom ceiling since last night. I don't know what happens because I don't have any problem before the water outage. The ventilation above my toilet has been dripping constantly from the four corners of the ventilation. Please help.

jlugo009's picture
jlugo009 McKinley Employee

Good morning Sigit -

I am terribly sorry to hear this! I just made one of my technicians aware of your concerns and he is on his way. Thank you for reaching out to me!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422


jms112294's picture

Loud music after 10 pm

Feedback Problem for Riva

Hi I have talk had to ask the neighbor upstairs several times to turn his music down . He turns it on late at nit usually around 11 till 1 or 2 am. I have also requested that the office do something about this and nothing has happened. Once again he turned his music on at 11 PM. I have to get up at 430 am . This is very rude. PLEASE DO SOMETHING !

jlugo009's picture
jlugo009 McKinley Employee

Good afternoon Janice -

Thank you so much for taking the time to voice your concerns with us. I would like to inform you of my efforts in correcting this matter for you. Please return my call at 407/351-4422, or you can reach me via email at jenelyn.lugo@mckinley.com. I look forward to hearing from you soon!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422

jenelyn.lugo@mckinley.com


javier.villanueva's picture

April Rent Payment Reminder

Announcement for Riva

Dear Residents,

We wanted to remind everyone that April's rent is due next Wednesday. It is imperative that you make the proper arrangements now to ensure that your April payment is made on time through any of our available payment methods.

If you wish to pay by check or money order, these must be brought in to the office during normal business hours. You may also choose to pay with a check or credit card, through our resident portal online or by calling 1-866-869-4014 and providing your unique ResidentID.

You can now pay your rent at any CheckFreePay...



jlugo009's picture

Emergency Water Outage

Announcement for Riva

Good morning Riva Residents -

We hope you are all enjoying your day! Unfortunately, we are experiencing a temporary water outage for buildings 4771, 4769, 4767, 4765, & 4763. Our team is working diligently alonside our plumber to get this resolved for you as soon as possible! We do appreciate your cooperation throughout this process and we apologize for any inconveniences this may cause. Please contact the leasing office if you have any further concerns at 407-351-4422 .

Jenelyn Lugo

Community Manager

407/351-4422



jlugo009's picture

Emergency Water Outage

Announcement for Riva

Good afternoon Riva Residents -

We hope you are all enjoying your day! Unfortunately, we are experiencing a temporary water outage for buildings 4785, 4787, 4789, & 4791. Our team is working diligently alonside our plumber to get this resolved for you as soon as possible! We do appreciate your cooperation throughout this process and we apologize for any inconveniences this may cause. Please contact the leasing office if you have any further concerns at 407-351-4422 .

Jenelyn Lugo

Community Manager

407/351-4422



jms112294's picture

Parking in non designated parking spaces

Feedback Problem for Riva

Cars keep parking in non designated parking areas such as right where the corner is by the trash compactor making it harder for entry and exiting the area. There is a black suv/ van type Automobile there now previously there had been a white SUV parking in this spot. It's a dangerous spot to park in especially at night when it's hard to see. Also people are parking by the fire hydrant which is illegal and hindering use of the fire hydrant in the event of a fire. Tell me there are here to save lives and people are parking in front of them so they can't be used by the fire...

jlugo009's picture
jlugo009 McKinley Employee

Good afternoon Janice -

Thank you so much for taking the time to voice your concerns with us. I would like to connect with you to obtain further information on this matter. Please return my call at 407/351-4422, or you can reach me via email at jenelyn.lugo@mckinley.com. I look forward to speaking with you soon! Thank you again for your time!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422

jenelyn.lugo@mckinley.com


Msriah89's picture

Trash control

Feedback Problem for Riva

My neighbor in Apt G building 4777 has an disturbing fetish of leaving her smelly trash in front of my door for days to weeks. I tried talking to her nicely but all she does is smile say OK and leaves the trash for longer periods of time in front of MY door. Please I need management to intervene before my situation gets worse.

jlugo009's picture
jlugo009 McKinley Employee

Good afternoon Keisha -

Thank you so much for taking the time to report this issue. I will ensure this gets addressed immediately. We appreciate your patience while we continue our efforts to improve our community. We hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422

jenelyn.lugo@mckinley.com


akienish's picture

smoking

Feedback Problem for Riva

There has been some men smoking in 4779 area.

jlugo009's picture
jlugo009 McKinley Employee

Good afternoon Wendy -

Thank you so much for taking the time to report this issue. I tried contacting you with no success. I would like to gather more information to address this accordingly. Please return my call at 407/351-4422, or you can reach me via email at jenelyn.lugo@mckinley.com. We appreciate your time!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422

jenelyn.lugo@mckinley.com


Enrique Jimenez Acosta's picture

What happen?

Feedback Problem for Riva

Qué pasa con el servicio eléctrico ???

christian.garcia's picture
christian.garcia McKinley Employee

Hello Enrique, 

Thank you so much for taking the time to voice your concerns with us. There was a temporary power outage in the area yesterday and it was reported to OUC the electrical provider to repair the issue. I do apologize about the inconvenience this may have caused last night. I appreciate your feedback, and please let us know if you need any further assistance. We hope you have a wonderful rest of your week!

Warmest regards,

Christian Garcia 

Senior Sales Associate 

407/351-4422