Portofino

Portofino Apartments & Town Houses
5974 Windhover Drive
Orlando, Florida, 32819


  • Phone: 407-352-8040
  • Email:
    portofino@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Robert Figueroa's picture

Inspection Complete

Announcement for Portofino

Dear Residents,

The inspection is complete. We will not need to inspect Units tomorrow (Sept. 13th).

We thank you for your patience and cooperation.

Have a great day!

La inspección está completa. No necesitaremos inspeccionar las Unidades mañana (13 de septiembre).

Le agradecemos su paciencia y cooperación.

A inspeção está completa. Não precisaremos inspecionar as unidades amanhã (13 de setembro...



Robert Figueroa's picture

INSPECTION NOTICE - SEPT 12TH & SEPT 13TH, 2019

Announcement for Portofino

INSPECTION NOTICE

September 10 th , 2019

Dear Residents,

Please note that on September 12 th and September 13 th , 2019 there will be a mandatory inspection. Our management company will inspect a randomly selected group of homes which will be determined the day of inspection. This is a random inspection, so we apologize that we will not be able to accept appointments. Please ensure that all pets are secured the days of September 12 th and September 13 th , 2019.

The interior home inspections usually start at approximately 10am and we...



Robert Figueroa's picture

Pool Closed for Repairs Monday, Tuesday & Wednesday

Announcement for Portofino

Dear Residents,

The pool area at 5780 Windhover Dr. will be closed for repairs Monday and Tuesday 9/9 and 9/10.

The pool area at 5974 Windhover Dr. will be closed for repairs Tuesday and Wednesday 9/10 and 9/11.

This schedule is subject to change.

We apologize for the inconvenience and appreciate your patience as we make improvements!

Thank You

Robert Figueroa, LCAM

Community Manager

...



Robert Figueroa's picture

Hurricane Dorian - Office Closed Tuesday

Announcement for Portofino

Dear Residents,

The Portofino Office will be closed on Labor Day, Monday 9/2 and Tuesday 9/3. The entire Portofino Team will be on-call for any major issues.

Starting today the pools will be closed and all pool furniture will be stored inside until after the hurricane cleanup is complete.

Please call the Office number for any urgent matters: (407)352-8040. Follow the prompts for an urgent issue.

For those concerned with their windows you can use a window insulator kit which can be found online or at local hardware stores. See example below:

...



Robert Figueroa's picture

Hurricane Preparedness Instructions

Announcement for Portofino

Good afternoon,

As you know we are keeping a close eye on Hurricane Dorian and we at McKinley wanted to take a moment to remind everyone of the importance of being prepared for anything that comes our way. Review the important points below:

The best way to stay informed is to sign up for my.mckinley.com. If you need your “Resident ID” please contact the Portofino Office at (407)352-8040.

THE PORTOFINO OFFICE WILL BE CLOSED FOR LABOR DAY - MONDAY SEPT 2, 2019. IF NECESSARY WE WILL HAVE MAINTENANCE PERSONNEL ON-SITE TO CLEAN UP AFTER THE STORM.

Preparation...



VanceHadley123's picture

Gym

Feedback Problem for Portofino

AC is off or not working. Cables for leg machines are broken. Thank you.

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Vance,

Thanks for your feedback! We have ordered the part for the leg machine. The A/C is working but we have found that some residents are opening the windows. We ask all residents to refrain from opening the windows in the gym.

Thank You!

Robert Figueroa, LCAM

Community Manager

Portofino Apartments & Townhouses

robert.figueroa@mckinley.com

407-352-8040

Live.Work.Shop.Play.

We❤️Our Residents!


VanceHadley123's picture

Gym

Feedback Problem for Portofino

The cables on leg machine are broken.

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Vance,

Thank you for your comment! We have ordered the part for the gym equipment and expect it to be repaired by Friday 8/30.

Thank you!

Robert Figueroa, LCAM

Community Manager

Portofino Apartments & Townhouses

robert.figueroa@mckinley.com

407-352-8040

Live.Work.Shop.Play.

We❤️Our Residents!


Robert Figueroa's picture

New Community Manager - Robert Figueroa

Announcement for Portofino

Good Day Portofino Residents!

I would like to introduce myself as the new Community Manager for Portofino! I will be working alongside Kelly to manage the property and office. I am aware of several issues regarding the pool area and will be on top of this. I recently moved to Orlando from Fort Lauderdale where I managed a beachfront residential community. I enjoy volunteering in my free time to help conserve and protect our planet. I also work with Make a Wish Foundation to help grant wishes to children with critical illnesses! I look forward to providing excellent service to all...



HostessForHospitality's picture

What Are My Responsibilities Regarding This?

Feedback Question for Portofino

I am very worried about a dog that I hear crying for hours on end. Management has heard about the dog from a number or neighbors, but I guess they really don't know what to do either. The first time I heard the dog, I wondered whether I should call 9-1-1 because I remember a poor cat we had up for adoption at an animal shelter where I used to volunteer who had been left locked in a house with a lady who had died. I sure didn't want to wait for a corroner to show up for someone who could have been saved if I had made that call for a dog who was in distress because his human was in...

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Good Afternoon Mary,

Thank you for taking the time to voice your concerns about the barking dog. I would like to first introduce myself as the new Community Manager for Portofino. I look forward to providing excellent service to you and the Residents here! I have given you a call directly and will follow up with you to resolve this issue quickly.

Thank You,

Robert Figueroa

Community Manager

Portofino Apartments & Town Houses

(407)352-8040 

 


Billy73pr's picture

wash machine

Feedback Problem for Portofino

GBuenas tardes comunidad y la adiministracion Portofino este comunicado es para todos los vecinos que utilizan la facilidad del lavadero especialmente a los que dejan sus ropas en las maquinas y se olvidan y pasan horas y no las recogen por favor consideren que las facilidades del lavadero es para el huso de todos los vecinos en varias ocasione esperado horas para poder utilizar las maquinas trabajo 6 y 7 dias a la semana como mucho de los vecino y tenemos poco o casi nada de tiempo para lavar ropa le pido un poco mas de consideración y la administración que tome ación inmediata gracias. Good...

jlugo009's picture
jlugo009 McKinley Employee

Good morning Jorge -

Thank you so much for taking the time to voice your concerns with us. I am terribly sorry to hear this. You're absolutely right. Everyone should try to be considerate of the laundry facility. I will connect with my staff to post an announcement reminding everyone of this matter. We appreciate your time and hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422