Portofino

Portofino Apartments & Town Houses
5974 Windhover Drive
Orlando, Florida, 32819


  • Phone: 407-352-8040
  • Email:
    portofino@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
zezin.zfa's picture

Car

Feedback Problem for Portofino

good evening. that and absurd my car was overturned it was all scratched in the paint. and we still pay several fees.

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Dear Isabel,

It was a pleasure speaking with you today. I have created a work order for you and will follow up with the repair item in your home.

Thank You

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!


Rickydlaisla1's picture

Cleaning air ducts and fix the refrigerator

Feedback Problem for Portofino

spoke to the handyman and said he can do this monday morning, please confirm

Rickydlaisla1's picture
Rickydlaisla1

There are 4 vents in my apartment and only one was cleaned. Ice cubes are coming out black

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Dear Richard,

Thank you for your comment in the community board. I will reach out to you directly to take care of this issue.

Thank You

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!

Rickydlaisla1's picture
Rickydlaisla1

Hey Robert, my wife will be home monday morning. Please lets reschedule for this coming monday 1/27/2020. Thank you

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Richard,

Excellent! I will set up the appointment for Monday at 11am. 

Thank You

Robert Figueroa, LCAM

Community Manager

Portofino Apartment Homes

robert.figueroa@mckinley.com

407-352-8040

Live.Work.Shop.Play.

We❤️Our Residents!


zezin.zfa's picture

Barbercue

Feedback Problem for Portofino

the barbecue is without gas

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Dear Isabel,

Thank you for letting us know - we will make sure there is gas in the BBQ today.

Thank You,

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!


Rickydlaisla1's picture

Refrigerator leak

Feedback Problem for Portofino

Yesterday January 14 2020 around 1:00 pm I went to the office and spoke to one of the assistant (cannot recall his name) told him about the leak from the refrigerator. No one has come yet. Please call me if someone is coming over today as my dog is loose and i'll be in the area...

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Dear Richard,

Thank you for your feedback. We have created a work order for you and will be back on Monday as per your request. We look forward to resolving this issue for you! Please let us know if you have any other issues. 

Thank You,

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!


Robert Figueroa's picture

Holiday Christmas Tree Disposal

Announcement for Portofino

Happy New Year!

Now that the holidays are over, it's time to take down all the Christmas trees and Holiday decorations. Those who have natural trees may find it a little bit more difficult as you may not know where or how to discard them. No worries!

Here are some helpful tips...

https://www.pickyourownchristmastree.org/disposing.php

...



Robert Figueroa's picture

Pool Area Update

Announcement for Portofino

Dear Valued Residents,

We are coating the pavers at the pool that's located at 5974 Windhover Dr. The pool will be closed on Saturday January 4th to allow the paint to dry. We appreciate your patience as we continue to make improvements to Portofino Apartment Homes!

Thank You,

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!...



Robert Figueroa's picture

Portofino Office Hours - New Year

Announcement for Portofino

Laeacco Happy New Year 2020 Backdrop Vinyl 7x5ft Golden Glitter Sequins Stars Edge 2020 Pocket Watch Dial Countdown Photography Background New Year's Eve Party Banner Child Baby Adult Portrait Shoot

Dear Residents,

The Leasing Office will be closed on Tuesday 12/31 and Wednesday 1/1 in observance of the New Year holiday. The office will reopen for normal business at 10am on Thursday, 1/2. If you have any urgent issues please call the main number at 407-352-8040 and follow the...



Robert Figueroa's picture

Portofino - Office Holiday Hours

Announcement for Portofino

Dear Residents,

We hope this announcement finds you all well and in the holiday spirit. In observance of the Holidays the office will be closed Tuesday December 24 through Wednesday December 25. The office will open on Thursday December 26 for all your needs.

We wish everyone a safe and Happy Holiday!

Emergency maintenance is available by phone at 407-352-8040 and just follow the prompts for your maintenance call.

Best...



llopez's picture

Concern

Feedback Problem for Portofino

I keep getting a visitor from the US census bureau asking to fill out a survey about crime.. tonight she came at 8pm after I told her the last time not to come back. She had a Russian accent and honestly I didn’t feel safe since I live with my baby and I just don’t trust anyone coming to my space. Has anyone had the same visitor lately?

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Hi Loni,

Thank you for your feedback. This is the first I've heard of this in our community. I will give you a call today to get the details of the person and verify if the Census Bureau had any canvassers.

Thank You

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!


Robinr83's picture

Deliveries

Feedback Problem for Portofino

Everyone be weary of your deliveries when I came home tonight I seen 2 different apartment empty Amazon packaged in the parking lot all contents gone.

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Hi Robin,

Thanks so much for your feedback. We are happy to accept packages in the office for any residents as part of our services offered here. If you can let me know what time and where you saw the open packages I will attempt to review our security footage. Please let me know if you have any questions. 

Thank You

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!