Portofino

Portofino Apartments & Town Houses
5974 Windhover Drive
Orlando, Florida, 32819


  • Phone: 407-352-8040
  • Email:
    portofino@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
mgamboa5's picture

Bathroom

Feedback Problem for Portofino

Toilet handle is broken.

mgamboa5's picture
mgamboa5

4079609998

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Hi Monica,

Thank you for your feedback. We will create a Service Request for you! In the future please click "Service Request" in the top bar to report any issues to us. I'm going to delete your post here because your personal information is exposed. 

Thank You

Robert Figueroa, LCAM

Community Manager

Portofino Apartment Homes

robert.figueroa@mckinley.com

407-352-8040

Live.Work.Shop.Play.

We❤️Our Residents!


Robert Figueroa's picture

Holiday Season - Security Announcement

Announcement for Portofino

Good afternoon Portofino Residents,

As it is the start of the Holiday Season, it is always important to be reminded of helpful safety tips to keep you and your family protected at all times. We urge you to report ANY suspicious activity, such as people walking or driving up and down the property, checking for unlocked doors or looking in windows and vehicles.

The most important thing you can do is call the police to report a crime or any suspicious activity. You are the eyes of our community!

Residential Safety Tips:

Make your home look occupied and difficult...

gjayrivera's picture
gjayrivera

Why don’t you guys invest into a gate or security? With all the tick ups in rent, it seems like that would be easier than basically a bootleg neighborhood watch.

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Dear Gilberto,

Thank you for your feedback. We are working to implement more security measures and also install deterrents on the property. We will keep the community informed as we make these improvements.

Thank You

Robert Figueroa, LCAM

Community Manager

Portofino Apartment Homes

robert.figueroa@mckinley.com

407-352-8040

Live.Work.Shop.Play.

We❤️Our Residents!


Robert Figueroa's picture

Please Drive Slowly - Avoid an Accident

Announcement for Portofino

Good Afternoon Portofino Residents,

We hope everyone is having a great day. I wanted to take some time to remind you to drive slowly while inside the community. This is very important as many of us walk inside the property and speeding could cause an accident....



Robert Figueroa's picture

Trick-or-Treat

Announcement for Portofino

Dear Residents,

In observance of Halloween our office is closed today at 3:00pm and will reopen for normal business hours on Friday 11/1. Please see the below announcement from the Orlando Police Department in regards to Trick-or-Treating. Have a wonderful evening!

The Orlando Police Department encourages safety and supervision during the annual Trick-or-Treat season. Here are a...



Destiny_32's picture

Excellent staff

Feedback Praise for Portofino

Thank you Robert and Kelly-Ann for the extraordinary residence service you both provide... you’re both genuine individuals who wholeheartedly have residents best interest at heart, from the timely response to maintenance issues with follow up procedures, you guys have truly been above and beyond to ensure our comfort and safety.

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Diana,

We can't thank you enough for such a positive review! We genuinely love our Residents here at Portofino and are available for anything you might need! We appreciate having you as a Resident and hope you can call Portofino home for years to come! Welcome to the family!

Sincerely,

Robert Figueroa, LCAM

Community Manager
Portofino Apartment Homes
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!


Robert Figueroa's picture

Unauthorized Parking - Universal Halloween Horror Nights

Announcement for Portofino

Dear Residents,

We have received complaints that guests of Universal Theme Parks are parking on Portofino property and walking over to the park. We have arranged for our towing service, New Generation Towing to monitor our parking lots at night and tow any vehicles that belong to guests going to Universal Theme Park. Please be alert at night, lock your car, and do not store any valuables inside.

...


Alerob's picture
Alerob

As a new resident, should I have received a parking decals?

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Robert, thank you for your comment! We do not yet have parking decals here at Portofino. We will be announcing this parking program to the community shortly and will let you know once the decals are ready.

Thank You!

Robert Figueroa, LCAM

Community Manager

Portofino Apartment Homes

robert.figueroa@mckinley.com

407-352-8040

Live.Work.Shop.Play.

We❤️Our Residents!

 


Neila Saa's picture

Eficiencia

Feedback Praise for Portofino

Al final de la tarde de ayer coloqué una orden de servicio que en la mañana de hoy ya fue atendida y solucionada por Luis. Muchas gracias por la rapidez y eficiencia.

Robert Figueroa's picture
Robert Figueroa McKinley Employee

Neila,
¡Gracias por sus comentarios positivos! ¡Aquí en Portofino nos esforzamos por brindar un excelente servicio a todos nuestros residentes! No dude en compartir su experiencia en Google con el siguiente enlace:
http://search.google.com/local/writereview?placeid=ChIJ15wjk9p-54gRUpo35...
¡Gracias!

 

Thank you for your positive feedback! Here at Portofino we strive to provide excellent service to all of our Residents! Please feel free to share your experience on Google with the below link:
http://search.google.com/local/writereview?placeid=ChIJ15wjk9p-54gRUpo35...
Thank you!
Robert Figueroa, LCAM
Community Manager
Portofino Apartments & Townhouses
robert.figueroa@mckinley.com
407-352-8040
Live.Work.Shop.Play.
We❤️Our Residents!


Robert Figueroa's picture

MANDATORY FIRE EXTINGUISHER CERTIFICATION OCT 25, 2019

Announcement for Portofino

MANDATORY FIRE EXTINGUISHER CERTIFICATION

Dear Resident,

The annual inspections of our fire extinguishers are due again and in order to make this as easy as possible we need you to do the following:

1. Please remove your fire extinguisher and place it outside of your apartment by the front door on Friday October 25th ,2019 no later than 8:00 am. If extinguisher is not outside the door, our technician will enter the apartment to service the extinguisher. The vendor will be re-certifying your fire extinguisher.

2. For those that do not place their fire extinguisher...



Robert Figueroa's picture

Central Florida Job Fair

Event for Portofino

RESIDENTS: This event is not sponsored or connected to McKinley or Portofino Apartment Homes. We are sharing this information as it may be a benefit to you on your job search.

https://www.cfec.org/job-fairs

25th Annual
Central Florida Job Fair
November 6, 2019 from 12:00-4:00 PM
Central FL Fair Expo Park, Exhibit Hall C / Indoors (rain or shine)
4603...



Robert Figueroa's picture

Happy Hour Pizza Party - Wed Oct. 9th 4pm-6pm

Announcement for Portofino

Please join us for a Happy Hour Pizza Party! Come get FREE Pizza at the Leasing Center Pool on Wednesday Oct. 9th 4pm - 6pm! Meet the Management Team and Ask any Lease Renewal Questions! Food & Beverages provided by AT&T

...


Robert Figueroa's picture
Robert Figueroa McKinley Employee

Dear Residents,

 

Due to the weather we will be holding the event inside the Leasing Office. See you there!