Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
salubrious_pessimist's picture

A/C possibly (probably) broken in L

Feedback Problem for Monterey Lake

I'm not sure if this is the place to submit this after office hours, but our unit is getting awfully hot and I haven't heard the A/C kick on for at least an hour now. (I reset all the breakers, and still nothing.) I'm in building L...

salubrious_pessimist's picture
salubrious_pessimist

It was just our individual unit. A member of the emergency team came right out and replaced it, and so far other than a faint electrical burning smell, it’s been great. (I’m assuming that’ll go away soon, but as long as cold air is coming out and nothing is actively on fire, I’m happy.) kudos to the maintenance guy (:


amalie.martinez's picture

Water Shut Off

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

We have a leak in our main office that has required us to shut off water in the community in order to repair. We are working quickly to fix and restore service. Please keep in mind shutting down the water will also affect your air conditioning as the two are conected.We anticipate this repair to be completed by noon or sooner. Thank you in advance for your patience and understanding as we make this emergency repair.

Best Regards,

Amalie Martinez

Assistant Community Manager

Monterey Lake...



zacharyoneal's picture

July 4th Office Closure

Announcement for Monterey Lake

Dear Monterey Lake Residents,

We wanted to let everyone know that our Leasing Office will be closed on Thursday, July 4th in observance of Independence Day. We will reopen on Friday, July 5th at 10am.

We will still have a member of our maintenance staff here to clean the grounds and assist with any emergencies that might come up. Please remember, you can always reach our emergency maintenance team at 407-352-6891....



LisaMoten's picture

Thank you Carlos & Mauricio

Feedback Praise for Monterey Lake

Just wanted to give a shout-out to Carlos and the maintenance team. They take excellent care of me. Mauricio usually comes to handle work orders and he is absolutely incredible. He's kind and professional and always does an awesome job. I just wanted to say thanks...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Lisa,

Thank you so much for your kind words about Carlos and Mauricio! I know they work their hardest each day to provide you with the best service possible. I will be sure to pass your praise along to them!

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


cnazario3's picture

No air conditioning in building U

Feedback Problem for Monterey Lake

No air conditioning in building U

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Christian,

I am so sorry that this occurred yesterday with our Chiller in your courtyard. The water shut off tripped and we had to reset. We were able to restore service yesterday afternoon and all is up and running at this time. If there is anything additional I can do to help please do not hestitate to stop by the Leasing Office or give me a call at 407-352-6891.

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


zacharyoneal's picture

Water Shutoff

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We have a leak in Building D that has required us to shut off water in the community to repair. We are working to quickly fix and restore service. We anticipate this repair to be completed by 4:30pm or sooner. Thank you in advance for your patience and understanding as we make this emergency repair.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes



KCrespo921's picture

Water off in Building Q?

Feedback Problem for Monterey Lake

Is it just me or is the water off yet again?

znegron707's picture
znegron707

Water is currently down in building M too. Usually a they gives us a notice before so this is a bit odd...

KCrespo921's picture
KCrespo921

Exactly. Like I feel bad for people with children right now.


amalie.martinez's picture

Fire Alarm Inspection

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

Someone from our maintenance team will be stopping by your apartment to check your smoke detectors and Carbon Monoxide box we will begin Today, June 18th and this will run through Monday, June 24th. Testing should take approx. 5-10 minutes, we will begin at approximately 9 AM each day and be completed by 5 PM.

Please do not be alarmed as this is only a test of your systems.

During this time, we will need to enter each home to ensure the fire alarms are working properly. Please make sure that all pets are secured during this time...



cnazario3's picture

No hot water in Building U

Feedback Problem for Monterey Lake

No hot water in Building U

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Christian,

 

I tried reaching you via phone but could only leave a voice message. We had a brief outage of hot water in your courtyard this afternoon but it has been restored as of this time. I apologize for this inconvenience and appreciate your patient as we worked to quickly repair. If there is anything else I can do to help please do not hesitate to stop by the Leasing Office or give me a call at 407-352-6891.

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes

cnazario3's picture
cnazario3

Thank you so much


Lisbeth's picture

Cockroaches in Tower E

Feedback Problem for Monterey Lake

In the tower E no longer anguanta the flukes and cockroaches and I have more than 4 months fumigating and today I got a big cockroach really this is URGENT and where they are most hidden is in the kitchen.

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Lisbeth,

I am so sorry you are having this pest control issue in your home. I just tried stopping by your home a few moments ago to meet with you but no one was at home at the time. Please contact me at zachary.oneal@mckinley.com so we can communicate together and make sure I can meet with you to resolve this issue in your home.

Best Regards,

Zachary O'Neal
Community Manager
Monterey Lake Apartment Homes