Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
xodani's picture

Noise Complaint

Feedback Problem for Monterey Lake

Hello. I need someone from the office to contact me ASAP regarding the noice issue last night. i was up until 3 am listening to screaming blasting music. Well over 7 hours of it. Something needs to be done. I have footage of all the residents from last night all the way to 1 am. My pets were disturbed and unable to sleep all night as well. Please do something about the pavilions downstairs! I have barely been here for 2 weeks and this has been an ongoing issue EVERY SINGLE NIGHT

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Daniele,

 

Thank you for stopping by the office and speaking with me regarding these concerns. As we discussed, notices have been sent out reminding the community of our rules and regulations regarding noise and use of the pavilions/pools. Please continue to reach out to me should you have any further issues so I can continue to assist.

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes

 


xodani's picture

Noise complaint.

Feedback Problem for Monterey Lake

Since the day I have moved in every single day there’s people having parties and blasting music at the tables in front of the L building. It’s disturbing and disruptive to my pet as well as myself and my boyfriend who would like to come home to peace and quiet after working all day and night. Currently there is a party going on downstairs they’re blasting music and screaming. this has been an ongoing thing every single night. Something has got to give. who would I need to contact??

xodani's picture
xodani

I have also recorded how loud their music and childeren are from the inside of my apartment. I should not have to blast my tv, fans, and ac just to drown out other disrespectful residents.


amalie.martinez's picture

Septembers Rent

Announcement for Monterey Lake

Dear Monterey Lake Residents,

This is a friendly reminder that rent is due, September 1st (Sunday) and September 2nd is Labor Day a legal holiday. Our office is closed on both days, It is imperative that you make the proper arrangements now to ensure that your September payment is made on time through any of our other available payment methods such as ACH or credit/debit card online or cash pay option at any Walmart, Amscot etc. You can also pay your rent by calling 1-866-869-4014 and providing your unique resident ID. We strongly encourage that you register your online account or...



aihf16@gmail.com's picture

Ubicacion Maquina de recargar

Feedback Problem for Monterey Lake

Es insolito que la maquina para recargar la tarjeta para lavar ropa este dentro de la oficina!!!! Eso no tiene sentido y es injusto para los recidentes. Cuando uno quiere lavar ropa temprano y la oficina esta cerrada no podemos recargar y los domingos la misma historia!!! Ahora mismo tengo una ropa lavada y no la puedo secar por que no puedo recargar! ahora que hago con toda esa ropa mojada??? En dnd la seco en donde recargo??????? en donde????

aihf16@gmail.com's picture
aihf16@gmail.com

Ubiquen la maquina fueraaaaaaa de la oficinaa!!!!

amalie.martinez's picture
amalie.martinez McKinley Employee

Buanas Tardes Adriel, 

Lamento escuchar que no puede acceder a la máquina de recarga luandry los fines de semana, sin embargo, quería llamar su atención sobre que las máquinas aceptan tarjetas de crédito y hay otra máquina en el edificio A donde puede recargar su tarjeta tambien. Si tienes algun otra inquetud por favor de pasar por la officina para poder ayudar lo. Que tengas un muy buen dia. Gracias 

zacharyoneal's picture

Hot Water Outage Buildings R, S, T, & U

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We are having an issue with the hot water boiler for Buildings R, S, T, & U. We are working to resolve this as quickly as possible and appreciate your patience and understanding as we work to repair this maintenance emergency.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


chefdchanel@gmail.com's picture
chefdchanel@gma...

How long before the water is fixed?

spunk's picture
spunk

Any update on the water?

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Monterey Lake Residents,

We are still working to resolve this issue with the hot water in Buildings R, S, T, & U. Our vendor is locating the needed parts and will be restoring hot water as soon as possible. I apologize for any inconvenience this is causing but we are working to resolve as quickly as possible.

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


Prankster77's picture

No Hot water

Feedback Problem for Monterey Lake

I have not had any hot water since last night and wanted to know how much longer it will be until issue is resolved

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Frank,

I do apologize for this issue, a valve was accidentally turned off outside your buildng while we were working on a leak in your neighbors home. We have reopend and restored hot water service. If there is anything else I can do to help please do not hesitate to stop by the Leasing Office or give us a call at 407-352-6891.

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


zacharyoneal's picture

AC Temporarily Down

Announcement for Monterey Lake

Dear Residents Monterey Lake Residents,

We are currently experiencing an air conditioning outage in buildings A, B, & C.

Our maintenance representatives are aware of this situation and a technician is currently working to restore AC service at this time. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this maintnenace issue as quickly as possible.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


Bwelch87's picture
Bwelch87

Any ideas on how much longer the AC will be down?

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Christina,

Our vendor is just about wrapped up with the repair to the chiller. The AC should be restored within the next 30 minutes!


Lourdes1018's picture

**SECURITY**

Feedback Problem for Monterey Lake

Hello, Today Wednesday July 31 at night aroud12:00 am I arrived at home after a long day working and I met some individuals in the parking lot checking one by one all the vehicles, me and other persons approached them and asked what they looking for and there was no answer, we asking again and one of them with a very hostile attitude and never giving face front, said we are checking the tags if are expired we are a tow company. We told them if they don't identify they self we can call the police and again with attitude he said "do it" we are here because someone from the office...

samy's picture
samy

Buen día estoy de acuerdo, si la administración decide realizar este tipo de procedimiento, debe enviar una notificación ya que este complex es de libre acceso al estacionamiento y es importante saber si personas extrañas y a altas horas de la noche pueden hacer ese tipo de actividad, además sería de muy mal gusto y muy desagradable que de ser así en la mañana no tengas tu vehículo en su lugar, sin contar que si está vencida la registración con no mover el auto basta no es ilegal tenerlo estacionado


miguel1157@yahoo.com's picture

Lease agreement

Feedback Question for Monterey Lake

I need a electronic version copy of my lease, may you send it to me by email, please TKS in advance

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Miguel,

I just had Christian send over a copy to your email. If there is anything else I can do to help pleaes let me know!

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


salubrious_pessimist's picture

A/C possibly (probably) broken in L

Feedback Problem for Monterey Lake

I'm not sure if this is the place to submit this after office hours, but our unit is getting awfully hot and I haven't heard the A/C kick on for at least an hour now. (I reset all the breakers, and still nothing.) I'm in building L...

salubrious_pessimist's picture
salubrious_pessimist

It was just our individual unit. A member of the emergency team came right out and replaced it, and so far other than a faint electrical burning smell, it’s been great. (I’m assuming that’ll go away soon, but as long as cold air is coming out and nothing is actively on fire, I’m happy.) kudos to the maintenance guy (: