Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Lotus87's picture

the internet?

Feedback Problem for Monterey Lake

When I toured here I was told the internet was stable and strong. I moved in on Sunday but have yet to be able to keep a strong uninterrupted internet connection. In just writing this I have had the internet go out twice. Could you please try to fix this?

TiagoMaia's picture
TiagoMaia McKinley Employee

We apologize for the poor interenet connection you have experienced. Airimba is the wireless company we use. There is a 877-221-7188 they offer 24 hours a day. They can see exactly what connection problems you might be having. It can be as simple as the location you are using the computer from in your apartment. If you continue to have problems please contact us so we can take further action.

Thanks,

Tiago Maia
SSA.

nsmith's picture
nsmith McKinley Employee

We are working on this for you. Thanks Natasha


annapeterson1890's picture

Loud Music!!!

Feedback Problem for Monterey Lake

Every night lately my neighbors have been turning their stereo up so loud that i can hear it on the other side on my apartment!! I have a 7 month old baby and every time they turn their music up like that it wakes her up! This is ridiculous...is there anything that can be done?

nsmith's picture
nsmith McKinley Employee

Hate to hear that. What apartment are you in so I can make sure to address this for you.

Thanks Natasha

annapeterson1890's picture
annapeterson1890

I am in apartment L 104. I normally would not complain but they do it right at her nap time and then because they wake her up she does not get her nap.

nsmith's picture
nsmith McKinley Employee

I understand. I will address this today. Please let me know if things get better.

Thanks Natasha

annapeterson1890's picture
annapeterson1890

Thank you I will keep you posted.

annapeterson1890's picture
annapeterson1890

Ok now it is coming from the other side (apartment 103) there is no reason i should be able to hear their music on the opposite side of my apartment (104)! It is ridiculous. Can you please do something about this...Their music is so loud I can hear and feel it on the other side of my apartment, the side furthest away from them! I need this to stop. I have school work to do and it is hard to concentrate with that racket and I have a 7 month old who needs to nap and it is impossible for her to do that with all the noise!

nsmith's picture
nsmith McKinley Employee

I sure will.


annapeterson1890's picture

Air Filters

Feedback Question for Monterey Lake

Do we have to buy our own air filters or do you give them to us?

nsmith's picture
nsmith McKinley Employee

Just come by the office and we will gladly give you one. Thanks Natasha


dildor's picture

Maintenance

Feedback Problem for Monterey Lake

I am requesting a maintenance during 2 month and still nobody shows up i don't know what to do is anybody can help me from office its E building apt 103...

nsmith's picture
nsmith McKinley Employee

I hate to hear that. There has to be a reason why your request has not been completed. I will find out and call you.

Thanks Natasha


annapeterson1890's picture

Resident Event Area on the Site

Feedback Idea for Monterey Lake

I think it would be great if there was a forum dedicated to resident events. For instance, if someone wanted to play tennis but have no one to play with...They could post on the site letting everyone know that if they want to play some tennis they can email that person. It would also be used for moving sales, lost and found, block parties, etc.

nsmith's picture
nsmith McKinley Employee

That is a great idea. You can use this site for things of this nature.

Thanks Natasha

alexis76's picture
alexis76

this is a great idea to bring to up in the meeting...


annapeterson1890's picture

The Pool

Feedback Idea for Monterey Lake

I think that the pool should stay open later, so that the people who worker later can enjoy the pool or hot tub...Sometimes it is nice to go out there and just relax in the hot tub after dark...Maybe get a lock on the gate and give all the residence a key so that they can get in...that way people not living here can't get in. But I think the pool should be open later.....

nsmith's picture
nsmith McKinley Employee

I have decided to leave the pool open. If problems arrise then I will have to close it again. Thanks Natasha

milagrost's picture
milagrost

thats a good idea i agree with that, but if they're going to use it they need to be quiet. cuz people like me i have to work very early in the morning and sometime i can't sleep with all the noise in the pool.

nsmith's picture
nsmith McKinley Employee

Is there a pool area that I need to focus on at night?
Thanks Natasha

milagrost's picture
milagrost

yes, by buildings a, b, c

smurphy56's picture
smurphy56

the gate to enter the pool from the laundry room is locked. the pool near building L.. also the bathrooms are locked all the time too. Just wondering why?

nsmith's picture
nsmith McKinley Employee

I will find out why it is locked.

Thanks Natasha

Lotus87's picture
Lotus87

if the pools are not locked anymore why are they being locked ?


nsmith's picture

Motorcycle Hit and Run

Announcement for Monterey Lake

A motorcycle was hit in a parking spot by I building last night. If anyone has any information please call the office. Thanks



nsmith's picture

Courtyard H,I,J,K,L NO HOT WATER MONDAY 6/28/10

Announcement for Monterey Lake

Water will be turned off 1 more time from 10-3. Once they got underground they found two more leaks. I do apologize.Thanks Natasha



nsmith's picture

Hot water will be off for 2 hours in H,I,J,K,L court yard.

Announcement for Monterey Lake

We apologize for the water again this morning but this should fix the leak. Thanks for your patience. we appreciate you!!


annapeterson1890's picture
annapeterson1890

Ok it has been like 4 and half hours when is the hot water getting turned back on? I really would like to use it.

nsmith's picture
nsmith McKinley Employee

I know. I do apologize but when the community was built there were very small pipes underground adn as the city grows they turn the water pressure up and it braks our pipes.


nsmith's picture

No Hot water in I,J,K, L, M, N, P

Announcement for Monterey Lake

We apologize. Plumbers were here all yesterday trying to locate the hot water leak in these areas, and needed to fix it first thing today. Thanks for your patience and understanding.Natasha