Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
zacharyoneal's picture

AC Temporarily Down

Announcement for Monterey Lake

Dear Residents Monterey Lake Residents,

We are currently experiencing an air conditioning outage in buildings H, I, J, K, and L.

Our maintenance representatives are aware of this situation and a technician is currently working to restore AC service at this time. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this maintnenace issue as quickly as possible.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


renegarciam's picture
renegarciam

Still not working today 05/29?

maria abascal's picture
maria abascal

Until when??....THE HEAT IS UNBEARABLE

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Maria,

I just tried reaching out to you but could not leave a message. We do not have any chillers for your courtyard down at this time. I would like to send a maintenance tech to your home so we can determine why your AC is not cooling. Please stop by the Leasing Office or give me a call at 407-352-6891 so I can assist you.

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes

Ogbe Yono's picture
Ogbe Yono

Good day. The chiller for building H is supposed to be fixed, but in our apt the heat is unbearable. A maintenance guy came and took a look and said that it would take few minutes to get the desired temperature, it’s been almost 2 days after that. We told him that the fan was clearly dirty, noisy and no blowing enough air through the vents and he just said that he couldn’t do anything about it...so, can we get the fan replaced?...the switch to turn it on, has problems too, could you change it?...what about the a/c, is it really fixed? Why we don’t get any cool air in the unit? We told the guy that the vent at the living room was the only one where we barely get some air, but the ones at the bedrooms almost none... Please give priority to all this...


zacharyoneal's picture

Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We have a water line that has broken in Building N that has required us to shut off water to that community. We apologize in advance for any inconvenience this may cause and are working as quickly as possible to restore. We expect water to be off from 3pm to 4pm. We will notify you if there are any changes to this anticipated water shut off schedule.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


zacharyoneal's picture
zacharyoneal McKinley Employee

**Update**

We are working to quickly repair but expect water to be out for one more additional hour. Thank you in advance for your patience and understanding.

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


zacharyoneal's picture

Memorial Day Office Closure

Announcement for Monterey Lake

Dear Monterey Lake Residents,

We wanted to let everyone know that our Leasing Office will be closed on Monday, May 27th in observance of Memorial Day. We will reopen on Tuesday, May 28th at 10am.

We will still have a member of our maintenance staff here to clean the grounds and assist with any emergencies that might come up. Please remember, you can always reach our emergency maintenance team at 407-352-6891....



Ebolys venot obregon's picture

Irregularity found in the apartment

Feedback Problem for Monterey Lake

Good evening, yesterday I called to report that my garbage disposal wasn't working. When I arrived today to my apartment I found that someone had move my dishwasher and they cause damage to the counter top and the floor. I think they misunderstood my report because when I checked the garbage disposal it was still broke. So, I would like to report the garbage disposal again and I request someone to fix the damage caused to the counter top, the floor, and move the dishwasher back where it was before. I haven't try the dishwaser yet, but I would like to get that checked out just to...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Morning Ebolys,

I tried reaching you earlier but could only leave a voice message. I would like to get this issue resolved for you as quickly as possible! Please give me a call at 407-352-6891 or you can email me at zachary.oneal@mckinley.com so I can be of assistance.

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


amalie.martinez's picture

HOT WATER OUTAGE!!

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

We have a leak in our hot water line that requires that hot water service to be interupted to Buildings, M, N, P, and Q till approximately 3pm. We apologize in advance for this inconvenience and are working as quickly as possible to make this repair.

Best Regards,

Amalie Martinez

Assistant Community Manager

Monterey Lake Apartment Homes



amalie.martinez's picture

June's Rent Payment

Announcement for Monterey Lake

Dear Residents,

This is a friendly reminder that rent is due, June 1st (Saturday) and June 2nd (Sunday) Our office is closed on Sunday, It is imperative that you make the proper arrangements now to ensure that your June payment is made on time through any of our other available payment methods as we are no longer accepting rent payments through our office. You may also choose to pay with a check or credit card, through our resident portal online or by calling 1-866-869-4014 and providing your unique resident ID. We strongly encourage online payments...

On Monday, June 3rd,...



williamrivera's picture

Hot Water Outage

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

We are making emergency repairs to Mechanical Room 2, which requires hot water service to be interupted to Buildings D, E, F, and G approximately until 2 PM this afternoon. We apologize in advance for this inconvenience and are working as quickly as possible to make this repair.

Best Regards,

William Rivera

Senior Sales Associate

Monterey Lake Apartment Homes



zacharyoneal's picture

Leasing Office Phone Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We are having a technical issue with our Leasing Office phones at this time that is causing them to not ring with incoming calls. We are working to resolve this as quickly as possible and will return all missed calls promptly. Maintenance requests can still be submitted online so that we can send a technician out to your home.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes



zacharyoneal's picture

Air Conditioning Temporarily Down

Announcement for Monterey Lake

Dear Residents Monterey Lake Residents,

We are currently experiencing an air conditioning outage in buildings D, E, F, & G.

Our maintenance representatives are aware of this situation and a technician in on its way to resolve this issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this maintnenace issue as quickly as possible.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


Holtj049's picture
Holtj049

Do we know when the air will be back on??


Holtj049's picture

Ac down in building F

Feedback Problem for Monterey Lake

I think the AC is out in building F. I normally have it pretty cool and it is noticeably warmer and not blowing out as cool.

hkgary's picture
hkgary

been out the last 4 hrs in buld g.

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Evening Jessie,

We are currently experiencing an air conditioning outage in buildings D, E, F, & G.

Our maintenance representatives are aware of this situation and a technician is on their way to resolve this issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this maintnenace issue as quickly as possible.

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes