Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
javier.villanueva's picture

Emergency A/C Repairs Bldgs D,E,F &G

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

We are currently experiencing some issue with our chillers, this has caused interruptions to the Air Conditioning system in Buildings, D,E,F and G. We apologize in advance for this inconvenience and are working as quickly as possible to make these repairs. The Ac should be restore in the next 2 hours.

Best regards,

Javier Villanueva



juan19721's picture

Sewage overflow through the sink

Feedback Problem for Monterey Lake

This message is for Zachary O'Neal it's the fourth time this happens. When in the apartment N108 they turn on the garbage disposal, sewage and food scraps begin to flow through our sink. People who live in apt N108 on other occasions have not allowed maintenance personnel access to check their pipes. Today Jan 26th we call to the maintenance hot line to report the same situation. We ask for your help to work into a permanent solution. Thank you very much Juan Rodriguez Jimenez Apt N109...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Hello Juan,

Thank you for contacting us and providing your feedback. I sincerely apologize for your recent experience. According to our records, the mainline was clogged and caused this back-up. The plumbers were contacted immediately after being notified and the line was unclogged shortly after. If there is anything in the future you need assistance with, please do not hesitate to contact me at 407-352-6891 or at marybeth.lopez@mckinley.com. Thank you and I hope you have a wonderful night!

Sincerely,

Mary Beth


betzy.aguilar's picture

Water has been restored

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We would like to thank you for your patience regarding todays emergency water repair. We have completed the needed repairs for today and water has been restored to the community.

We do apologize for the inconvience and thank you for being residents of Monterey Lake.

Please feel free to contact the leasing office at 407.352.6891 with any questions or concerns.

Best Regards,

Betzy Aguilar

Customer Care Associate

Monterey Lake Apartment Homes



betzy.aguilar's picture

Emergency Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We will be shutting off water to all the community in order to repair our boiler system. Our team is working diligently with the plumber to get this issue fixed as soon as possible. .

Thank you in advance for your patience and understanding as we complete this repair.

Please reach out to the office at 407-352-6891 should you have any questions.

Betzy Aguilar

Customer Care Associate

Monterey Lake Apartment Homes



christian.garcia's picture

Scheduled Hot Water Repair

Announcement for Monterey Lake

Good Evening Monterey Lake Residents,

Hot water will be suspending tomorrow Saturday January 25th, 2019 for a schedule repair to our boiler starting at 9:00am to the following buildings:

Building H- 10552 Vineyard Drive

Building I- 6803 Weiser Street

Building J- 6851 Weiser Street

Building K- 10553 Lake Monterey Drive

Building L- 6802 Wilkow Drive

We ask that you plan ahead for this outage and do apologize for the inconvience this may cause. Please feel free to contact the leasing center at 407-352-6891 during normal business hours if...



christian.garcia's picture

Temporary Hot Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We will be shutting off hot water to buildings H,I,J,K & L due to an emergency repair . This should take approximately 1-2 hours to complete, our team is working diligently with the plumber to get this issue fixed as soon as possible. .

Thank you in advance for your patience and understanding as we complete this emergency repair.

Please reach out to the office should you have any questions.

Best regards,

Christian Garcia

Customer Care Associate

Monterey Lake Apartment Homes...



zacharyoneal's picture

*Scheduled Water Shut Off for Leak Repair*

Announcement for Monterey Lake

Good Evening Monterey Lake Residents,

We will need to shut off water to the community tomorrow, Tuesday January 14th, between 10am and 12:30pm in order to fix a main cold water line that has broken behind Building L. We understand how this is inconvenient and wanted to give as much advance notice as possible.

Thank you in advance for your patience and understanding as we complete this repair.

We will notify the community once the repairs have been completed and water is restored.

Best Regards,

Zachary O'Neal

Community...



Ebolys venot obregon's picture

The second bathroom (Urgent)

Feedback Problem for Monterey Lake

hello, the water continues to seep into the second bathroom, and the three times they have come to make an amendment have not requested the problem. I request a more intensive review to know what is really happening and that it is fixed. Thanks

christian.garcia's picture
christian.garcia McKinley Employee

Good morning Ebolys, 

I do apologize that you are experience this inconvience in your apartment home. I have submitted a work order for your aparment home so our techs can take a look and find out where the leak is coming from. 

In the future please use our maintenance request form on My Mckinley or call the office at 407-352-6891 so we may send a tech right away. 

Best wishes, 

Christian Garcia 

Customer Care Associate 

Monterey Lake Apartment Homes 


christian.garcia's picture

EMERGENCY WATER REPAIR UPDATE

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We would like to thank you for your patience regarding todays emergency water repair. We have completed the needed repairs for today and water has been restored to the community.

We do appoligze for the inconvience and thank you for being residents of Monterey Lake.

Please feel free to contact the leasing office at 407.352.6891 with any questions or concerns.

Best Regards,

Christian Garcia

Customer Care Associate

Monterey Lake Apartment Homes



Frank35's picture

Problems

Feedback Problem for Monterey Lake

New year new problems no water J building.We pay an overpayment for late payment one day. As for the service, it's totally zero.To the attention of Office employees. Provide good conditions to residents without drinking hot coffee at your office...

amalie.martinez@mckinley.com's picture
amalie.martinez... McKinley Employee

Good Morning Fakhriddin, I apologize for this inconvenience. I do understand how frustrating it can be when we need to shut off water to the community to make emergency repairs when leaks arise. Please be assured we work as quickly as possible to repair and only shut off the water when absolutely necessary in order to make a repair. We try to notify everyone as quickly as possible when we know that we will need to make a shut off. If there is anything additional I can be of assistance for please do not hesitate to stop by the Leasing Office or give me a call at 407-352-6891. Best Regards, Amalie Martinez Community Manager Monterey Lake Apartment Homes