Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
christian.garcia's picture

Hot Water Update

Announcement for Monterey Lake

Good Evening Monterey Lake Residents,

The issue affecting the hot water boiler for Buildings R, S, T, & U, has been resolved. We appreciate your patience and understanding as we worked to repair this maintenance emergency.

Best Regards,

Christian Garcia

Customer Care Associate

Monterey Lake Apartment Homes



christian.garcia's picture

Temporary Hot Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We are having an issue with the hot water boiler for Buildings R, S, T, & U. We are working to resolve this as quickly as possible and appreciate your patience and understanding as we work to repair this maintenance emergency.

Best Regards,

Christian Garcia

Customer Care Associate

Monterey Lake Apartment Homes



dorav@hotmail.com's picture

Agradecimiento

Feedback Praise for Monterey Lake

Gracias a Christian por su profesionalismo y por su capacidad de resolver acontecimientos del día a día aquí en Monterey estoy muy agradecida , también a Sally y a Betzy

javier.villanueva's picture
javier.villanueva McKinley Employee

Good evening Dora,

Thank you for taking the time to provide us with your feedback! Our residents satisfaction if very important to us and I am happy to hear you are happy living here at Monterey Lake.

Please reach out to me directly at 407-352-6891 or email javier.villanueva@mckinley.com with any needs you may have for your home.

I hope you have a lovely weekend!

Javier Villanueva

Assistant Community Manager


christian.garcia's picture

Updated Pool Hours

Announcement for Monterey Lake

Good Evening Monterey Lake Residents,

Effective immediatley, our community pools will be closed daily at Sundown. Residents are not allowed in the pool or pool decks after hours and need to leave the area daily by sundown.

We thank you in advance and do ask that you contact the leasing office if you have any questions regarding this update.

Best wishes,

Christian Garcia

Customer Care Associate

Monterey Lake Apartment Homes



ABHBEAUTY's picture

Regarding washing machines

Feedback Problem for Monterey Lake

This is the 3rd time this happens to me. I’ve tried to use these laundry machines & as soon as I put in the card it says error & takes my money. Can someone fix this

christian.garcia's picture
christian.garcia McKinley Employee

Good afternoon Angel, 

Thank you for taking time out of your day to reach out to us through MyMckinley and for stopping by the office today. I do apologize about the inconveience this casued over the weekend as it can be fustrating when you are trying to complete your laundry. 

As we discussed I have submitted a refund request on your behalf and will reach out to you once it is available for pick up. 

Thank you for your patience in this matter and please feel free to reach out to us in the future. 

Best wishes, 

Christian Garcia 

Customer Care Associate 

Monterey Lake Apartment Homes 


zacharyoneal's picture

Temporary Water Outage

Announcement for Monterey Lake

Good morning Monterey Lake Residents,

We will be making an emergency water shut off in the community in order to repair a pipe that recent broke. This should take approximately one hour to complete and we expect water to be restored by 12:00pm.

Thank you in advance for your patience and understanding as we complete this emergency repair.

Kindt Regards,

Sally Berverena

Senior Sales Associate

Monterey Lake Apartment Homes



zacharyoneal's picture

Building C Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We will be making an emergency water shut off in Building C in order to repair an ongoing water. This should take approximately one hour to complete and we expect water to be restored to your building by 2:30pm.

Thank you in advance for your patience and understanding as we complete this emergency repair.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes



christian.garcia's picture

Temporary Hot Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We are having an issue with the hot water boiler for Buildings R, S, T, & U. We are working to resolve this as quickly as possible and appreciate your patience and understanding as we work to repair this maintenance emergency.

Best Regards,

Christian Garcia

Customer Care Associate

Monterey Lake Apartment Homes



christian.garcia's picture

Monterey Lake Halloween Office Hours

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

Our Leasing Center will be closing early today Thursday October 31st at 3pm. Emergenecy Maintenance can still be reached by calling 407-352-6891 and selecting the Emergency Maintenance option. Our on-call technician will promptly respond to your call.

We will open tomorrow Friday November 1st during normal business hours.

Have a Safe and Happy Halloween!

Christian Garcia

Customer Care Associate



amalie.martinez's picture

Temporary Electrical Shut Off

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We are having an electrical issue in one of our apartments that needs to be repaired. We will have to shut off electricity in building H in order to complete this emergency repair. We are working quickly to fix and restore service. We anticipate this repair to be completed within the next hour. Thank you in advance for your patience and understanding.

Best Regards... Amalie Martinez, Assistant Community Manager,...