Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
amalie.martinez's picture

Hot Water UPDATE

Announcement for Monterey Lake

Good Evening Monterey Lake Residents,

**UPDATE**

**It will take us approximately 2-3 more hours to complete the boiler repair. We anticipate the hot water to be restored by 11:00pm**

We apologize in advance for any inconvenience this may cause and appreciate your patience as we make this emergency repair. Our vendor is on site and working to get this issue repaired as soon as possible.

Best Regards,

Amalie Martinez

Assistant Community Manager

Monterey Lake Apartment Homes



amalie.martinez's picture

Temporary Hot water outage Building F, D, G and E

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We have been working throughout the day to repair the hot water boiler for Buildings D, E, F, & G. We are still experiencing intermitent failure of the boiler which is not allowing the water to heat properly. Please know we are working as quickly as possible to get this issue corrected as we understand how inconvenient this can be. We have our techs on site and they have advised us that repairs should be completed within the next 2-3 hours. Thank you in advance for your patience as we work to correct this issue.

Best...



amalie.martinez's picture

Hot water down

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

We are preforming an inspection on the hot water boilers for all buildings. We are working to have this done within the next hour and should only be down for approximately 15-30 minutes. Please know we are working as quickly as possible to get this inspection completed as we understand how inconvenient this can be. Thank you in advance for your patience as we work to correct this issue.

Best Regards,

Amalie Martinez

Assistant Community Manager

Monterey Lake Apartment Homes


hkgary's picture
hkgary

it's been 4 hrs now.


hkgary's picture

no hot water

Feedback Problem for Monterey Lake

no hot water buld g


zacharyoneal's picture

Air Conditioning Down Buildings H, I, J, K, & L

Announcement for Monterey Lake

Good Morning Monterey Lake Residents,

We are experiencing a maintenance issue with the Air Conditioning for Buildings H, I, J, K, & L that is causing the cooling system to not work. We have already dispatched our service company to work as quickly as possible to get the Air Conditioning back working properly. We apologize in advance for any inconvenience this may cause and truly appreciate your patience as we make this emergency repair.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes



gladysi308's picture

Air conditioning out out out

Feedback Problem for Monterey Lake

Air conditioning out of service in the building"i" what happens now. how much they solve //// Aire acondicionado fuera de servicio en el edificio "i". que pasa ahora. cuanto solucionan...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Morning Gladys,

The AC was down temporarily but was restored shortly after. I do apologize for any inconvenience this may have caused as our goal is to ensure you are comfortable in your home. Please remember if you have a maintenance emergency such as no Air Conditioning you can contact us directly at 407-352-6891 which will greatly help us speed up our response time! If there is anything else I can do to help please do not hesitate to stop by the Leasing Office or give me a call!

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


zacharyoneal's picture

Buildings D, E, F, & G Water Shut Off Thursday 4/4

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We will be completing the final phase of the installation of the new chiller in Mechanical Room 2 that provides Air Conditioning to buildings D, E, F, and G tomorrow. This will require water to be shut off to the courtyard from 10am to approximately 2pm. We apologize in advance for any inconvenience this may cause however this will be the final step of the installation process. Thank you again for your patience and understanding as we upgraded the Air Conditioning for your Buildings.

Best Regards,

Zachary O'...


mrkillintime's picture
mrkillintime

What's the deal with building t no water


zacharyoneal's picture

Hot Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We have had a pump on the hot water boiler for Buildings A, B, & C go down. We are working to have this pump repaired but this will take approximately 5 hours to complete. Please know we are working as quickly as possible to get this issue corrected as we understand how inconvenient this can be. Thank you in advance for your patience as we work to correct this issue.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes



zacharyoneal's picture

Hot Water Outage

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We have been working throughout the day to repair the hot water boiler for Buildings D, E, F, & G. We are still experiencing intermitent failure of the boiler which is not allowing the water to heat properly. Please know we are working as quickly as possible to get this issue corrected as we understand how inconvenient this can be. Thank you in advance for your patience as we work to correct this issue.

Best Regards,

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes



Ebolys venot obregon's picture

Situations from the apartment in general

Feedback Problem for Monterey Lake

Hello, for about a year now I've been having troubles with cockroaches; there was a time where I constantly ask for fumigations, those were completed, but honestly I don't feel satisfied with the work because I still have the same problem, and it actually looked like it was their food instead of killing them; however, the only thing that worked was the little papers with glue but those got filled really fast due to the quantity of cockroaches and it's gross. At this moment I would like to ask for a deep fumigation. In addition, I would like to ask for some other oreders...

amalie.martinez's picture
amalie.martinez McKinley Employee

Good Morning Ebolys, I sincerely apaoogize for the inconvenience and I thank you so much for taking my call yesterday as it was a pleasure to speak with you. I am glad we were able to come up with a solution to get these things fixed for you. I am looking foward to meeting with you next Monday, please let me know if there is anything else I can do for you. Hope you have a great day, Amalie Martinez, Assistant Community Manager.