Monterey Lake

Monterey Lake Apartments
6701 Westwood Boulevard
Orlando, Florida, 32821


  • Phone: 407-352-6891
  • Email:
    MontereyLake@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
xodani's picture

L building pavilions

Feedback Problem for Monterey Lake

Large party in the L building pavilions. Screaming and clapping which is making my dog freak out and non stop bark because they are being so loud.


hanamichi's picture

New A/C Leaking again

Feedback Problem for Monterey Lake

El Nuevo Aire Acondicionado que se colocó el Viernes, esta goteando, el personal de maintenance lo reviso el sabado en la mañana, pero continua el Leaking. Apto N209

amalie.martinez's picture
amalie.martinez McKinley Employee

 

Buenos días Heidi, traté de contactarte por teléfono pero no pude comunicarme. Me encantaría tomarme un tiempo y hablar con usted sobre su air condicionado, la compañía que instaló el aire acondicionado estará allí hoy para hacer reparaciones. No dudes en pasar por la oficina de arrendamiento o llamarme al 407-352-6891 o puedes enviarme un correo electrónico directamente a amalie.martinez@mckinley.com. Saludos cordiales, Amalie Martinez Asistente de Community Manager Monterey Lake Apartment Homes


christian.garcia's picture

Emergency A/C Repairs

Announcement for Monterey Lake

Good Afternoon Monterey Lake Residents,

We are currently experiencing some issue with our chillers, this has caused interruptions to the Air Conditioning system in Buildings, K and L. We apologize in advance for this inconvenience and are working as quickly as possible to make these repairs. Our vendors are on site and are expecting to have air conditioning service restored shortly. We will update you as soon as any updates are available.

Best Regards,

Christian Garcia

Customer Care Associate

Monterey Lake Apartment Homes



Redrobert203's picture

AC

Feedback Problem for Monterey Lake

Building N's AC keeps warming up during the day. i work nights and during the day (even lately) the temperature in the apartment has been in the mid 80s. can you please check it?...

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Robert,

I am so sorry to hear you are experiencing this issue. I believe that our maintenance team has already been out to address this issue for you but wanted to check in and make sure your AC was working properly at this time. Please feel free to stop by the Leasing Office or give me a call at 407-352-6891 if there is anything additional I can do to help. 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


amalie.martinez's picture

October's Rent Payment

Announcement for Monterey Lake

Good morning and Happy Wednesday to all of our wonderful Monterey Lake Residents!

Just a friendly reminder, that today October 2nd, 2019 is the last day to pay rent.

On the 3rd of October 2019, all accounts with any remaining balances will automatically receive a $100.00 late fee.

If the account still reflects a balance on or after the 10th of October, 2019, the second late fee of $50.00 will be applied automatically as well.

Please make sure to check your account details on our My.McKinley.com. If in the event you have any questions regarding your current...



andresd65@hotmail.com's picture

Requerimiento 00447724

Feedback Praise for Monterey Lake

Altamente agradecido por la solución al problema presentado en el fregadero de la cocina y triturador de alimentos. Muy positiva la prontitud y arreglo del mismo. Muchas Gracias.

amalie.martinez's picture
amalie.martinez McKinley Employee

Good Afternoon Andres, Thank you for taking a few moments to let us know how we are doing! I am happy to see that we are meeting your service expectations and if there is anything additional we can do to continue improving please do not hesitate to let us know. Best Regards, Amalie Martinez Assistant Community Manager Monterey Lake Apartment Homes


amalie.martinez's picture

No A/C - Maintenance on site

Announcement for Monterey Lake

Good Evening Monterey Lake Residents,

We are currently experiencing some issue with our chillers, this has caused interruptions to the Air Conditioning system in Buildings, D, E, F and G. We apologize in advance for this inconvenience and are working as quickly as possible to make these repairs. Our vendors are on site and are expecting to have air conditioning service restored shortly. We will update you as soon as any updates are available.

Best Regards,

Amalie Martinez

Assistant Community Manager

Monterey Lake Apartment Homes



Ogbe Yono's picture

Car Service

Feedback Problem for Monterey Lake

Good day. On Saturday was my third time trying to wash and clean my car at the car service, but: Vacuum doesn’t work No water, no soap I just lost money and time, but as I said, it was my third time... Are you gonna fix it? When the residents are gonna be able to use it???

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Jose,

I am sorry to hear that the car wash equipment is not working properly. I have reached out to the company that owns and operates the equipment to make them aware. They will be out to repair as quickly as possible. If there is anything else I can do to help please do not hesitate to stop by the Leasing Office or give me a call at 407-352-6891.

 

Best Regards,

 

Zachary O'Neal

Community Manager

Monterey Lake Apartment Homes


Jpdandrade's picture

Poor Communication

Feedback Problem for Monterey Lake

I’ve been emailing leasing office and inputting concerns about an issue going on, an issue where even the police where called and have been waiting to hear back from management. Nothing has been done or my concern hasn’t been addressed still. Kindly and patiently waiting however the problem is continuing to cause issues. Apt 105 at Build U continues to play their stereo music and is inconsiderately very loud during late hours. Being that I wake up at 4am tue-sat for work I head to bed at 8:30pm. Playing music at 10/11 at night and sometimes screaming and yelling at 1am is inconsiderate. All I...

amalie.martinez's picture
amalie.martinez McKinley Employee

Good Morning Jeremiah, Thank you so much for taking my call it really was a pleasure speaking to you after so long.  As we discussed, I have spoken to the resident and reminded them of our community rules and regulations regarding noise and parties after hours. Please continue to reach out to me should you have any further issues so I can continue to assist.

Best Regards,

 

Amalie Martinez

Assistant Community Manager

Monterey Lake Apartment Homes


xodani's picture

Check your Emails

Feedback Problem for Monterey Lake

I have sent mutiple emails regarding mutiple issues going on regarding breach of my lease and am being ignored. Somebody needs to make as appointment with me. I’m tired of screaming people outside my door every night! I was told to my face and in writing something would be done and you are neglecting your duties as landlords!

amalie.martinez's picture
amalie.martinez McKinley Employee

Good Morning Daniele, I have reviewed my emails and responded accordingly. Please do not hesitate to stop by the office so we may discuss. Thank you 

 

Amalie Martinez, Assistant Community Manager at Monterey Lake Apartment Homes