Iris Flats

Iris Flats Apartments
5707 Beau Barton Place
Orlando, Florida, 32807


  • Phone: 407-896-5440
  • Email:
    live@mckinley.com
  • Office Hours:
    Mon 10:00am - 5:00pm
    Tue 10:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 10:00am - 5:00pm
    Fri 10:00am - 5:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
cmandes@vols.utk.edu's picture

Still Waiting

Feedback Question for Iris Flats

Many of us are still waiting for an explanation as to the extreme increase in the water bill. I hope you can understand our incredulity at the amount, especially when the most many are accustomed to paying, especially when renting an apartment, is about $30. In comparison, $75 for a 1 bedroom 1 occupant is ridiculous. I know I speak for many residents when I say we are entitled to an explanation regarding how exactly the cost is calculated (not a vague answer regarding an equation or that another company comes up with the number) and why the cost has increased so dramatically. Similarly, any...

leroyboy44's picture
leroyboy44

I can't support this comment enough. The lack of communication regarding this issue is unacceptable and frankly, embarrassing.

Stephe58's picture
Stephe58

I completely agree with you, I called to ask and got not one solid reason as to why this is happening, and that’s only after calling about half a dozen times with no answer.This is just ridiculous, my friend stay in a four bedroom house with six people living in it and her water bill is the same amount of mines and it’s only me, myself and I how is this possible.


cmandes@vols.utk.edu's picture

Water Bill Raise

Feedback Problem for Iris Flats

I think the entire community is waiting with baited breath to hear McKinley’s reasoning on how a utility bill for one bedroom one bathroom and one occupant is $75.

Shai's picture
Shai

You know there's no real explanation. We've been through this before. There response is that it's based on how many units, occupants and size of the apt. They just guesstimate the bill. This shit is fucking ridiculous. Thank God I'm moving because McKinley is so horrible.


leroyboy44's picture

One Final Time

Feedback Problem for Iris Flats

I have asked three times about what is the specific reason for the water bill to be increased. You decide to increase a bill with no explanation why, after already increasing my rent. The longer you don’t explain why, the more I feel you are taking more money from me just because. I have already put a lot of money toward living in Iris flats, yet this continues. I am trying to be calm and send this to you rather than showing up to the office and asking you then in not as professional of a manner as I want it to be. So please quit ignoring my comment and give me a straight forward answer of...


maybaby527's picture

Mattresses by Dumpster

Feedback Problem for Iris Flats

There’s a collection of abandoned mattresses amassing by the dumpster. Initially people were leaving them inside of the dumpster area, but recently one incredibly thoughtful resident leaned a mattress and box spring against the outside dumpster wall. That set now partially blocks the dumpster entrance, making it difficult to access the actual dumpster and dispose of trash. Can management please arrange for the pick up of said abandoned mattresses?

lauren.wheeler's picture
lauren.wheeler McKinley Employee

Hi Ryan, I am so sorry you, and your neighbors, had to deal with this issue last week! I am glad we were able to get everything resolved. If you need anything else in your home with us at Iris Flats, please give us a call and we will be happy to help! Have a great afternoon! - Lauren


leroyboy44's picture

Increase in Utility Bill

Feedback Problem for Iris Flats

Why has no one responded to our concern regarding the increase in utility bill? What is the reason for this increase? Communication with management is horrendous with this company.


gabriellemonroe's picture

What’s better than waiting 5 hours for management to send someone to figure out why I have no power? Literally anything..

Feedback Problem for Iris Flats

Called at 12pm to try and get someone out here to figure out why our electricity isn’t working (our water is on). Had to call multiple times to even get a time that someone would be coming while we sit in this lovely Florida summer heat. I was told the reason why we’re waiting so long is the maintenance personnel are attending to a call at another location..Iris Flats has been proven to not be a priority. This is ridiculous. We will definitely be reconsidering renewing our lease. It has been a mistake living here. I even left my number specifically due to my boyfriends phone being dead (no...

lauren.wheeler's picture
lauren.wheeler McKinley Employee

Hi Gabrielle, Thank you for taking my call! I am sorry we could not chat longer but I will call you tomorrow morning. As I mentioned, Pedro should be there any moment and I will ensure everything is in working order as soon as possible! Thank you, Lauren


lauren.wheeler's picture

New Office Hours!

Announcement for Multiple Communities

Dear Residents,

I hope everyone had a fantastic day!

I am happy to announce our Leasing Office at Conway Forest will now be open on Saturdays from 10:00 a.m. - 5:00 p.m. This change will be effective this Saturday, June 1st. Monday through Friday our office hours are 10:00 a.m. - 6:00 p.m.

We understand it is difficult for many residents to stop by during the week so please remember you can stop by Saturdays moving forward to make a rent payment, pick up packages, sign pending paperwork, or if you need assistance in setting up your online account to pay...



lauren.wheeler's picture

June Rent Reminder

Announcement for Multiple Communities

Good afternoon Residents,

I hope your week is going well and you enjoyed the holiday weekend! I wanted to take a moment to send a reminder rent is due on Saturday, June 1st . Please plan accordingly if you plan to make a payment in the Leasing Office as it must be received by 6:00 p.m. on Friday, May 31st . * Please do not slide rent payments under the doors to the leasing office after-hours. We are not responsible for lost payments submitted this way.*

We offer many payment options to make it as convenient as possible! You can pay online at my.mckinley.com and select from...


leroyboy44's picture
leroyboy44

What exactly is the reason for this increase in our monthly utility bill and how much?


lauren.wheeler's picture

Utility Billing Update

Announcement for Iris Flats

Dear Residents,

I would like to apologize for the delay in communication about a change to your utility billing. The bill you recently received reflects an increase for this month's invoice due on June 1st. The change in rate has been reversed and your balance is now updated on our resident portal.

While a change in rate was charged in error this month, it will be effective beginning next month, June 2019, for your payment due on July 1st. We understand this is an unanticipated change to your monthly utility billing and sincerely apologize for any inconvenience this may...


leroyboy44's picture
leroyboy44

What exactly is the reason for this increase in our monthly utility bill and how much?


lauren.wheeler's picture

Memorial Day

Announcement for Multiple Communities

Dear Residents,

We wanted to take a moment to let you know our leasing office will be closed on Monday, May 27th, in observance of Memorial Day. Our office will re-open on Tuesday, May 28th, at 10:00 a.m.

Should you have a maintenance emergency, please contact our office at 407-896-5440 and follow the prompts to be connected with our after-hours maintenance technician.

To all present and past servicemen and servicewomen, we thank you for your service.

We hope you all have a safe holiday weekend!

Sincerely,

Lauren Wheeler

Community...