Harbor Beach

Harbor Beach Apartments
5757 Five Flags Boulevard
Orlando, Florida, 32822


  • Phone: 407-275-1313
  • Email:
    harborbeach@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Omayra0409's picture

Thank you Harbor Beach!

Feedback Praise for Harbor Beach

Just as there are negative comments, I want to express that my experience with Harbor Beach has been great. They responded to my Work Orders quickly and have always been kind to me and to others as I have witnessed. My only recommendation is to cut the grass more frequently in front of buildings 5710, 5718, etc. Thank you!


arturoaleon's picture

Rude Customer Service (Alicia)

Feedback Problem for Harbor Beach

I just went to the office to ask for maintenance to the A/C of the unit i live in, what i found was that i had to speak to (03) three different ladies from mcKinley (being Alicia the RUDE ONE...) so my request could be done. I explained to them that the A/C wasn't working properly during the night (3:00 am till dawn) and my two children had a rough night. They tried to convince me that the heat wave that we're having its the cause of it... during the night... I have reported issues on the A/C of the unit i live in no less than 5 times since December 2018... It Even had issues during...

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Evening Arturo, 

 

Thank you so much for taking my call this evening and allowing us to explain further your concerns with your air conditioner. I apologize for any inconvenience you may be experiencing but I am glad were able to talk and help you with these concerns. Our technician Eliab is on his way to your home to address your air conditioner issue and please feel free to reach out to us should you have any other concerns. I hope you have a great evening. 

 

Sincerely, 

 

Meralis Lopez

 


Cynsor's picture

Serpiente en mi balcón

Feedback Problem for Harbor Beach

Estoy tratando de comunicarme con la oficina pero nunca contestan ese tlf uno tiene una emergencia y puede comunicarse hay con nadie siempre es lo mismo llamo y llamo y no cogen el tlf el sábado estaba una serpiente grande en el balcón de mi casa yo tengo un niño pequeño y eso representa un peligro para cualquiera por favor busquen una solución con eso


ChrisG12887's picture

Bathroom flooding constantly for months

Feedback Problem for Harbor Beach

Been having issues for months and months now with the bathroom floor flooding with water and bathtub filling up with sewage water. It happens almost every week. They come and fix it, and then it happens again. Will go a few days, maybe a few weeks without it happening and then boom it happens again. It’s been months of this going on. My floors and being dammaged, the walls are damaged, my house smells horrible of mildew and mold. I have reached out about this plus the mold issue before and have not been helped much at all. Thank god i work from home to be able to clean up the flooding but i...

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Afternoon Christian, 

Thank you so much for taking my call this afternoon regarding your concerns with the plumbing lines. The plumbers are on their way to your home and will make the necessary plumbing repairs and ensure everything is properly taken care of. I apologize for any inconvenience this may have caused but please rest assured we will take the right measurements to ensure everything is ok in your home as well as your neighbors. 

Thank you and we hope you have a great afternoon. 

Sincerely, 

Meralis Lopez

Community Manager

Harbor Beach Apartments 


Antoniolouis3@gmail.com's picture

Corporate

Feedback Question for Harbor Beach

Good Morning does anyone has the Corporate office number?

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning Antonio, 

 

Thank you so much for taking my phone call this morning. I am glad we were able to talk about your apartment and discuss the work that will take take place. I've scheduled a second inspection of your home for this coming Friday and I will be incontact once the inspection is completed. Please feel free to reach out to me should you have any questions. Have a wonderful week. 

Sincerely, 

 

Meralis Lopez

Community Manager

Harbor Beach Apartments


Sileray's picture

Arreglo de piso

Feedback Problem for Harbor Beach

El piso de mi apartamento se hundía viniero arreglarlo y arreglaron en algunos lugares y para completar toda la carpet salía de un lado en la sala y un revolu de cantos de alfombras un polvorín etc... espero q vengan a terminar lo q falta del piso y la pared q me rompieron aun no han venido a pintarla

meralis.lopez's picture
meralis.lopez McKinley Employee

Buenos Dias Yarelis, 

Espero que se encuentre bien al  recibir mi mensaje. Quiero primeramente disculparme por la experiencia que ha tenido y quisiera saber si nos podemos comuncar en relacion a los arreglos de su apartamento para poder terminar los ultimos detalles que le quedan. intente comunicarme al numero de telefono que tenemos en nuestro sistema per el numero me sale equivocado. Que dia sera mejor para usted para poder conversar? Estoy disponible para usted cuando se le haga conveniente. Estamos aqui para servirle y que tenga un bonito dia.

Meralis Lopez

Community Manager 

 

Sileray's picture
Sileray

Saludos me gustaría comunicarme con usted y enviarles alguna foto me puede dar un email a donde puedo enviarlas


Anarias's picture

Necesito comunicarme por favor.

Feedback Problem for Harbor Beach

Verificar el lavamanos y la bañera estoy me devuelvan la llamada.

Anarias's picture
Anarias

Gracias Alicia por comunicarte de inmediato no sabía que era su tiempo de almuerzo. Siempre agradecida.

Alicia.Gascon's picture
Alicia.Gascon McKinley Employee

Saludos Ana,

Gracias a ti por contactarnos, disculpa que no pudimos cojer tu llamada. Sabes que lo que nesesites te puedes comunicar con nosotros via email o por telefono estamos aqui para ayudarte en lo que nesesites relacionado a tu apartamento.

Lindo Dia!

Anarias's picture
Anarias

Siempre agradecida


MrsBottoms's picture

A problem

Feedback Problem for Harbor Beach

Can you please stop the wild bird on the patio of apartment 2206. The bird chirps 24/7 and is in a clothes basket with a sheet on top of it keeping the bird in it.

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning Mr.Zamoria, 

We have reached out to the resident regarding the birds on the patio of their home and they will take care of the bird on the patio. Please feel free to reach out to us should you have any other concerns. We hope you have a wonderul day!

Sincerely, 

Meralis Lopez

Comunity Manager

Harbor Beach Apartments 

 


Sileray's picture

Pago

Feedback Problem for Harbor Beach

Estoy tratando de pagar la renta online como siempre hago pero al parecer la página tiene problemas espero q nos puedan ayudar por que sería injusto tener que pagar recargo cuando no es culpa de nosotros los residente gracia

Alicia.Gascon's picture
Alicia.Gascon McKinley Employee

Saludos Yarelis,

Gracias por haber pasado a la oficina ayer fue un placer conversar contigo. Sabes que de tener cualquier otra pregunta relacionada a tu forma de pago me puedes contactar a la oficina o por correo elcetronico.

Que tengas una feliz semana.

Alicia Gascon

Assistant Community Manager

Harbor Beach Apartments

 


Cynsor's picture

Pago de renta

Feedback Question for Harbor Beach

Necesito hacer mi pago de la renta online no tengo acceso tengo plazo hasta mañana que es 2 de junio pero la oficina está cerrada no quiero que me cobren el recargo por atraso como puedo hacer ayuda

Alicia.Gascon's picture
Alicia.Gascon McKinley Employee

Buenos dias Cynthia,

Gracias por pasar por la oficina fue un placer conversar contigo. De tener cualquier otra pregunta relacionada a como pagar por favor comunicate conmigo en la oficina o per correo electronico.

Que pases un lindo dia!

Alicia Gascon

Assistant Community Manager

Harbor Beach Apartments